Purpose

We have assembled a list of articles from our Knowledge Base that will provide a good jumping off point for your journey with 365! 
We recommend looking through the articles listed below for product that you and your team will be working with. Happy Vending!
 

Overview

Contact Us

• Chat with Us
  
  
   
• Submitting a Ticket
   

Other Contact Methods

Help Center Guides

• Using the Help Center
   
• Tracking Support Tickets in the Help Center
   

Training

• Sign up here to get access to free product training
  
  
   

365

ADM

• ADM Admin Device Dashboard
   
• ADM Dashboards and Notification Guide
   
• ADM Basic Training Video
   
• Location Management
   
• ADM Access Requests 
   
• 365 Operator App Guide
   
• Commonly Used Tools for General Use and Networking
   

Stockwell

• Schema Setup
   
• Market Service Mode and Restocking
   

VMS

• VMS Introduction
   
• Parlevel Quick Start
   
• VDI Market Setup
   
• Password Updates
   

Vending

• Switching a PayPlus Reader to Ethernet Connection
   
• Running CTMS Check on PayPlus
   
• Adding UPCs
   
• Remote Access Using AVLive
   

Impulsify

• Logging into ImpulsePoint 2.0 for the first time?
   
• What do I do when my ShopPoP self - pay Kiosk doesn't turn on?
   
• How to Complete a Refund for Transactions made through Impulse Point at the Front Desk or ShopPoP Kiosk
   
• What are PMS Missing Sales?
   
• How to Resolve PMS Missing Sales
   

365 Catering

• Getting Started with Spoonfed
   
• Why isn't My Email Address Getting Order Confirmation Emails and Updates?
   
• Add a New Order in the Back Office
   
• Introduction to Customer Module V2
   

365 Kitchen Management

• Stock & Ordering - User Guide
   
• Meal Planning - User Guide
   
• Kafoodle Chef Quick Start User Guide
  
   

Insights and Activation

• Insights & Activation Support Merging with 365 - FAQ