Complete the following fields to open a ticket with our Support teams. A Support Agent will be in touch to assist in resolving your issue as soon as possible.
If your issue is urgent please contact us via phone at:
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Please select what brand you are inquiring about
I acknowledge and understand components that have been physically damaged, broken, or exposed to fire or water damage, liquids, or excessive dust are not covered under the Avanti Lifetime Warranty Program. The organization submitting the warranty request will charged for a replacement component at retail pricing.
Credit/Debit Card or Virtual Card Mobile Wallet
Please enter your contact number
Please include the Organization and Location name for your inquiry
Please enter the full location address.
Please choose the date the transaction occurred.
Rest assured this safe and secure process is well within the boundaries of PCI Compliance and is the same information your financial institution would supply to us if you were to initiate a charge back dispute. Use the following link to learn more https://www.pcicomplianceguide.org/faq/ It can take 3 – 7 business days for any given transaction to complete and post through our bank processor. We can only issue refunds for transactions that have cleared. Overdraft protection is a contract between the account holder and their financial institution. Avanti markets is not responsible for overdraft fees. If our research determines that you are owed funds, please share our findings with your financial institution. Most financial institutions will work with their customers to offer overdraft fee forgiveness.
Last four digits of the credit or debit card that was used
Please provide your virtual card or device number (NOTE: This is different from your physical card number. Typically, it is only four digits and located in “Settings” on your smart phone.)
Please enter the serial number of the device if known
Please enter the full shipping address.
Please select your component, model, and the reported defect from the drop-down menu.
Please enter the details of your request.