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365Ops App Operator Guide
Updated

Overview

The 365Ops app (365 Operator app) provides many features that operators can use to manage their locations and devices. Some of these features include rebooting and syncing, checking device connectivity status, total daily revenue, and more. 

This app also provides key functionality for some products. Devices such as the 365Beacon use this app in the self-provisioning process. The PicoVend Mini uses this app for vending services, such as adjusting inventory and performing test vends. 

 

General App Features

Installing and Logging into your ADM Account

  1. Download the 365Ops app from the Apple App Store or Google Play Store.

    AppIcon512x512_1x.png
  2. Once installed, you may open the app. 

    365Ops_Log_In.jpg
  3. Select the ADM Login option. The 365Ops app uses the same login credentials used for accessing ADM. Enter your email address and password.

    ops2.jpg
  4. Tap LOGIN.

 

Home Tab Settings

Upon logging into the 365Ops app, you will be taken to the Home tab. From the Home tab, you have access to a variety of settings, which are described below. 

If you do not see an org or location that you should have access to, reach out to your management team to ensure your account is linked to the org/location in ADM.

 

Organization Information 

Any organizations you are linked to will appear on the home tab when you log into the app. 
org_list.png

 

Tap on an org name to select it, and you will now see all Locations tied to that org. You will also find the combined financial information for all the locations in a gray banner (see screenshot). This financial data can be configured by Org to display or not display. This must be configured by 365.
Home_Organization_Selected.png

You may also access the Product Information from this screen.

 

Location Data

Once the location is selected from the Organization list, the location data will be visible. Here you will find the Device Connectivity Status of all devices at that location, and you may tap on the name of a device to view more Device Data.  
Location - Details and Devices.png

 

Device Data

Once a device has been selected, the device data is available. This shows the Device Connectivity Status, as well as the date and time of the last full sync, the serial number, and the display date. 
 365Ops App - Device Details Screen

 

Device Connectivity Status

Device connectivity status is displayed next to the org or location name, and is also visible from the Device Data page. It indicates the number of devices online, offline, or in local mode. 

The color of the symbol indicates connectivity status, and the number represents the number of devices in that particular status.

  • Red = Offline

  • Yellow = Local mode

  • Green = Online

 

Product Information 

You can find Product information under the organization view. 

Product_ProductList_ListViewImages.png

 

You can see more information about a product by selecting the name. This will show you the product's category, scan codes, locations, price, tax codes, and much more. 

Product

 

Some product details can be edited from this screen. For example, you may change the image for the product by selecting the camera button, which will allow the app to take a photo from your phone's camera.

 

Inventory Settings

The Inventory tab will redirect you to 365MobileInventory.com. For more information on inventory, refer to the article ADM - How to Use the Mobile Inventory App.

 

Other Settings

By selecting the three-line menu icon in the upper left-hand corner of the screen, you can open the main menu of the app. This menu lets you change your password or log out of the app. 

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Device Specific Features 

Some features of the 365Ops App are only available with certain types of devices. 

 

365Beacon - Beacon Features

The 365Beacon tab on the 365Ops app allows the operator to manage and self-provision these devices. For more information on the Beacon tab, refer to the article 365Beacon - Operator Guide, as well as the 365Beacon - Self-Provisioning Guide.

Please note that Bluetooth functionality must be enabled to access the Beacon devices via this app. 

 

PicoVend Mini - Vending Features

The 365Ops app allows an operator to log in using their AVLive account to access vending settings. Bluetooth connectivity is required for the 365Ops app to discover your PicoVend Mini devices.

 

Stockwell - Service Images

Stockwell devices have additional management features in the 365Ops app. These features allow operators to take service images of the device. 

For more information, please see the article Stockwell 2.0 Installation - How to Stock and Restock the Device