Purpose

This article outlines the steps needed to setup and use a PicoCoffee for the first time.

The PicoCoffee provides a first to market, MDB enabled coffee payment terminal with micro-market kiosk functionality.

Key Features

• Industrial design with custom prebuilt stand.
   
• Customizable terminal via branding.
   
• Industry standard MDB compatibility.
   
• Embedded payment solution.
   
• Integrated into the 365 Connected Campus via the 365Pay App and Global Market Account (GMA), for a one-stop solution beyond Coffee.
   
• Device management in ADM, 365's back-office software.
   
• IoT device management.
   

Hardware Setup

What's In the Box

In the packaging for this device there will be:

• PicoCoffee device with custom stand, with preinstalled SIM Card
• PicoCoffee Power cable
• MDB Extension cable
• Cellular Antenna
• SMA Antenna Tool
• Mounting hardware, for mounting the stand to a countertop or other location
• Advertising header (optional)
   

Process

1. Remove the PicoCoffee device from the packaging. The device is shipped to you already attached to its custom stand.
    
2. Place the PicoCoffee in its intended location. If desired, you may mount the PicoCoffee stand to the countertop with the provided hardware. Use the Drill template guide included in the packaging to facilitate this process. The drill template guide can also be found in the attachments of this article.
    
3. Determine the connectivity type that the PicoCoffee will use. The options are cellular, ethernet, or Wi-Fi, and are described below.
   1. Cellular connection - connect the cellular antenna to the aerial port on the rear of the stand. This will be used in conjunction with the SIM Card that is preinstalled in the device.
      
      
   2. Ethernet connection - connect the ethernet cord to the ethernet port on the rear of the stand.
      
      
   3. Wi-Fi connection - no additional hardware setup is needed for this option.
       
4. Plug the power brick into the female end of the cable at the base of the stand. Plug the power brick into a wall outlet.
   
   
5. If desired, install the advertising header using the 3 screws provided.
    

Connectivity Setup

1. Tap 5 times in the upper left-hand corner of the device's touchscreen. This will bring up the Driver Menu, and will ask to input a Driver PIN. If you do not know a Driver PIN, please contact 365Support or support@365rm.com for assistance.
   
   
2. The home screen of the Driver Menu will now appear. From this screen, select the Setup Network button at the bottom of the page.
   
   
3. Next, select the connection type.
   1. Cellular - when selected, the device will display the SIM tray selection. Select the Next button here, and the cellular connection will be established.
       
   2. Wi-Fi - when this option is chosen, enter the credentials for your SSID/Network.
       
   3. Ethernet - when selected, ensure you enable the connection type by toggling the switch on screen.
      
      

ADM Setup

Global Products – “Coffee” Item

On setup, the PicoCoffee automatically creates an item named "coffee" in ADM, with the scan code set to "PicoCoffee". The price of this item listed in ADM is 0.00, though the actual price that the customer pays is set on the OEM coffee machine itself.
The ADM scan code and price cannot be modified by the Operator. However, other elements of the product summary can be edited. 

1. Log into ADM.
    
2. Ensure that the correct org/location selected.
    
3. Select Product from the main menu, then select Global Products from the resulting drop-down menu.
   
   
4. Select the item listed as "coffee". This will bring up the Product Summary page of the item, coffee. From this page the item can be edited. For example, instead of listing it as "coffee," the item could be listed as "hot brew" or something similar.
   
   Changing the name of the item here is a generic change across all vended coffee products. Operators cannot configure unique descriptions for each drink selection.
   
   
5. Select the Save button at the bottom of the page once changes are completed.
   Reminder: the pricing and scan codes cannot be edited in ADM. To set coffee pricing, configure the prices on the OEM coffee machine directly.
    

Global Products – All Items

Operators will list items in ADM, set scan codes, prices and other details in the same way as other 365 micro market devices. This means customers can check out from the PicoCoffee with additional items as desired. 
To learn more about the process of using ADM, please see the articles found in the ADM section of the 365 Help Center.
 

Customer Experience

Learn how the customer uses this product by reading the article PicoCoffee - End User Guide.
 

FAQ

Please reference the article PicoCoffee - Frequently Asked Questions.