Purpose
This article explains the Customer Experience of using a PicoCoffee device.
Process
- When approaching the PicoCoffee, wake the touch screen by selecting which language option is preferred.
Alternatively, a commercial may be playing on the device. Tapping the screen will dismiss the commercial and allow for a language selection.
To learn more about how to set up these commercials as an operator, please reference the article, ADM - Home Commercial - Settings.
- The PicoCoffee will now direct you to select your drink order from the coffee machine's user interface, you may also scan items at this time.
Please note that all PicoCoffee devices allow for only one coffee vend per transaction.
- Once the customer has made their selection and customized their drink order, the cart will display on the PicoCoffee. This drink will be listed simply as "Coffee". To change the name of this drink option as the operator, please see the article PicoCoffee and PicoCoffee+: Setup and Operator Guide.
If you would like to remove any items from the cart, you may do so by selecting the X button next to the item.
- When ready, select the green check out button in the bottom right corner of the screen. Once the payment has been received, the drink will dispense from machine, the order will be complete.
FAQ
Please reference the article PicoCoffee - Frequently Asked Questions.