Introduction

The ReadyTouch hardware is made of six primary components:

1. ELO Point-of-Sale touchscreen monitor
2. One or two cash drawers
3. Receipt printer
4. Food scale
5. Handheld barcode scanner
6. Network route
   (optional) Kitchen printer

Whether they have all or only some of the modules, a ReadyTouch setup will require:

• Three grounded electrical outlets
• One RJ45 wired Ethernet jack
• Counter Space:
  • 30” wide – space for the cash drawer, receipt printer on one side, and scanning gun on the other.
  • 30” deep – space for the cash drawer to open.
  • 25” tall – space for two stacked cash drawers with the POS touch screen stacked on top of it.

The following sections describe each piece of hardware in further detail.

ELO Point-of-Sale Monitor    

The ELO Touchscreen Monitor is the computer that runs the entire kiosk setup. At the bottom of the front of the monitor is a black panel that can be pulled off of the screen to reveal a bank of connectors.

Setup and Installation

1. Adjust the monitor to your desired height.
   
   
2. Open the I/O Connections Panel by squeezing the tabs and pulling it out.
   
   
3. Plug in all relevant cables and then close the panel.
   

   Use the pictures below as reference for where each peripheral device plugs in:

    

1. Ethernet port to Router in the Router section. (Located on the back of the monitor)

2. USB Port that can be used with an External Keyboard.

3. Four USB Connections for main peripheral devices:

- Printer

- Cash Drawer

- Scale

- Scanner

4. Power cable input.

Cash Drawers

The cash drawers have a single power / data connection, which is an RJ12 (old fashioned telephone) cable connector. The cash drawer or drawers connect to the receipt printer which controls when the drawer can open.

Setup and Installation

1. Place the cash drawers on a flat surface.
   
   
2. Find the cash drawer Data Cable.
   
   
3. Plug the printer end of the data cable directly into the receipt printer as shown in the Receipt Printer section below.

Note: The cash drawers do not require power from a wall outlet. They get power and data from the receipt printer.

Receipt Printer

The receipt printers in a ReadyTouch system print receipts and manage access to the cash drawers. There are two models in use, the Bixolon in older deployments and the Epson in newer deployments.

Setup and Installation – Epson

1. Place the printer in a convenient location near the cash drawers.

2. Plug in the cables as shown:

a. This cable needs to be plugged into a 120v grounded electrical outlet.

b. This cable gets plugged into the Cash Drawer as shown in the Cash Drawers section.

c. This cable gets plugged into the Monitor as shown in the ELO Point-of-Sale Monitor section.

3. Refer to the printer documentation for inserting and changing the receipt paper.

Food Scale      

Although the food scale is a standard item, it is not a part of every installation, and may be added to a setup after it has gone live. If the consumers are using a food scale, any food item that needs to be weighed needs to be marked as such in the product catalog.

Setup and Installation

If you are working with an Ariva-S-mini scale, follow this article instead. The best way to differentiate between the mini and normal scale is the ports on the back:

The Ariva-S-mini has ports for PWR and COM, while the bigger scale has an additional DSP port.

Equipment:

• Scale
• Scale Display
• Scale Display Seat
• Black plastic bolts for Display Seat

1. Remove the display from the T-Bar and attach it to the Display Seat.

 Instructions are in the scale documentation.

2. Using the plastic bolts, attach the Display Seat to the scale on the side closest to the DSP port.
   
   
3. Connect the Scale Display cable to the DSP port on the scale.
   
   
4. Connect the yellow Ethernet cable to the “COM” port on the scale.

The other end of the yellow cable goes to the ELO Monitor as shown in the ELO Point-of-Sale Monitor section.

5. Place the scale on a flat surface near the cash drawers.
   
   
6. Level the scale using the telescoping legs. There is a bubble level under the scale plate.

Note: Do not use the power cable. The scale is powered by the com to USB cable.

Barcode Scanner

The handheld barcode scanner is a simple device with no complicated setup or troubleshooting steps. It simply needs to be plugged into the ELO Monitor as shown in the ELO Point-of-Sale Monitor section.

Nominal Working Range

Router

The ReadyTouch router creates a secure network connection between the devices plugged into the router and the 365 server. All traffic initiated from the kiosks travels through this secure, private connection, known as a “VPN Tunnel”.

Refer to the General Network Requirements - KB12501 document for further information about 365 networks and routers.

Setup and Installation

1. Using an operator-provided network cable, connect the “To Network” port to your local internet connection jack. The maximum cable length is 100ft.
   
   
2. Using the included network cable, connect the “To Kiosk” port to the Monitor.
   
   
3. Using the included 5v power adapter, plug the “To Power” port it into a nearby power outlet.

Notes: 365 strongly recommends keeping the router in a secure location, such as a locked drawer or cabinet.

The router does not have a Power button, it needs to be unplugged and plugged in again to be restarted. It takes approximately 45 seconds to start.

Impact  Printer (Optional)       

The Impact Printers are optional kitchen printers, which can deliver consumer orders to the kitchen staff. Although there are two models of impact printers used, they are accessed the same way.

Physical Setup

1. Place the printer in a convenient location near the expo or line cook.
   
   
2. Plug in the power adaptor, which is hidden in a little hollow area against the side of the case. This cable is roughly 6ft long and needs to be plugged into a 120v grounded electrical outlet.

3. Plug the network data cable into an Ethernet jack. The Ethernet jack must be connected to the ReadyTouch router.
   
4. Refer to the printer documentation for inserting and changing the receipt paper.