ReadyTouch Hardware Guide
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Introduction

The ReadyTouch hardware is made of six primary components:

  1. ELO Point-of-Sale touchscreen monitor
  2. One or two cash drawers
  3. Receipt printer
  4. Food scale
  5. Handheld barcode scanner
  6. Network route
    (optional) Kitchen printer

Whether they have all or only some of the modules, a ReadyTouch setup will require:

  • Three grounded electrical outlets
  • One RJ45 wired Ethernet jack
  • Counter Space:
    • 30” wide – space for the cash drawer, receipt printer on one side, and scanning gun on the other.
    • 30” deep – space for the cash drawer to open.
    • 25” tall – space for two stacked cash drawers with the POS touch screen stacked on top of it.

The following sections describe each piece of hardware in further detail.

 

ELO Point-of-Sale Monitor    

The ELO Touchscreen Monitor is the computer that runs the entire kiosk setup. At the bottom of the front of the monitor is a black panel that can be pulled off of the screen to reveal a bank of connectors.

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Dimensions:

(W x L x H) 14”x10.5”x4.3”

Power:

19.2 lbs AC 120/230 V

Weight:

(50-60Hz)

 

Setup and Installation

Use the diagram below to see where each peripheral device plugs in:

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  1. Adjust the monitor to your desired height.

  2. Open the I/O Connections Panel by squeezing the tabs and pulling it out.

  3. Plug in all relevant cables and then close the panel.

a. Monitor Power

b. Ethernet to Router in the Router section.

c. Four USB Connections:

- Printer

- Cash Drawer

- Scale

- Scanner

d. Additional USB for Keyboard and Mouse.

 

Cash Drawers

The cash drawers have a single power / data connection, which is an RJ12 (old fashioned telephone) cable connector. The cash drawer or drawers connect to the receipt printer which controls when the drawer can open.

Image3.PNG

Dimensions:

(WxLxH) 16.2” x 16.4” x 4.3”

Power:

24V (printer) 12V (USB) High impact ABS

Cash Till:

Plastic with plastic bill weights.

5-Bill / 8-Coin or 4-Bill / 8-Coin  
Removeable tray with adjustable sections

 

Setup and Installation

  1. Place the cash drawers on a flat surface.

  2. Find the cash drawer Data Cables and Y-Cable.
    Image4.PNG
  3. Decide which physical drawer is going to be number one and which is number two.

  4. Plug the corresponding cable into a drawer to assign it a number.

  5. Then plug the other end of the cash drawer Data Cables into the Y-Cable and connect them to the receipt printer as shown in the Receipt Printer section below.

If you have only one drawer, skip the Y-Cable and plug the printer end of the data cable directly into the receipt printer.

Note: The cash drawers do not require power from a wall outlet. They get power and data from the receipt printer.

 

Receipt Printer

The receipt printers in a ReadyTouch system print receipts and manage access to the cash drawers. There are two models in use, the Bixolon in older deployments and the Epson in newer deployments.

 

Setup and Installation – Bixolon

  1. Place the printer in a convenient location near the cash drawers.

Image5.PNG

Dimensions:

(W x L x H) 6.1 x 8 x 5.8

Weight:

4.4 lbs

Power:

24 Volts DC

Print Methods:

Thermal Line Printing

Print Speed:

270mm / sec

  1. Plug in the cables as shown:

a.  This cable needs to be plugged into a 120v grounded electrical outlet.

b. This cable gets plugged into the Cash Drawer as shown in the Cash Drawers section above.

c. This cable gets plugged into the Monitor as shown in the ELO Point-of-Sale Monitor section.

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3. Refer to the printer documentation for inserting and changing the receipt.

Setup and Installation – Epson

  1. Place the printer in a convenient location near the cash drawers.

Image7.PNG

Dimensions:

(W x L x H) 4.92” x 7.64” x 4.49”

Weight:

3.97 lbs

Power:

24 Volts DC

Print Methods:

Thermal Line Printing

Print Speed:

170mm / sec

  1. Plug in the cables as shown:

a. This cable needs to be plugged into a 120v grounded electrical outlet.

b. This cable gets plugged into the Cash Drawer as shown in the Cash Drawers section.

c. This cable gets plugged into the Monitor as shown in the ELO Point-of-Sale Monitor section.

Image8.PNG

3. Refer to the printer documentation for inserting and changing the receipt paper.

 

Food Scale      

Although the food scale is a standard item, it is not a part of every installation, and may be added to a setup after it has gone live. If the consumers are using a food scale, any food item that needs to be weighed needs to be marked as such in the product catalog.

Image9.PNG

Dimensions:

(W x L x H) 2.20” x 11.0” x 12.40

Power:

9VDC Wall Power: Transformer for 120/220 VAC

Optional Hardware:

 

Setup and Installation

Equipment:

  • Scale
  • Scale Display
  • Scale Display Seat
  • Black plastic bolts for Display Seat

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  1. Remove the display from the T-Bar and attach it to the Display Seat.

 Instructions are in the scale documentation.

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  1. Using the plastic bolts, attach the Display Seat to the scale on the side closest to the DSP port.

  2. Connect the Scale Display cable to the DSP port on the scale.

  3. Connect the yellow Ethernet cable to the “COM” port on the scale.

Image12.PNG

The other end of the yellow cable goes to the ELO Monitor as shown in the ELO Point-of-Sale Monitor section.

  1. Place the scale on a flat surface near the cash drawers.

  2. Level the scale using the telescoping legs. There is a bubble level under the scale plate.

Note: Do not use the power cable. The scale is powered by the com to USB cable.

 

Barcode Scanner

Handheld Scanner Gun

The handheld barcode scanner is a simple device with no complicated setup or troubleshooting steps. It simply needs to be plugged into the ELO Monitor as shown in the ELO Point-of-Sale Monitor section.

Image13.PNG

Dimensions:

(W x L x H) 2.5” x 3.75” x 6.0”

Power:

5V Host power or External Power Source

Weight:

5.15 oz.

 

Nominal Working Range

Code 39 – 5 mil

2.50” – 6.00”

6.00 – 15.25 cm

Code 39 –7.5 mil

1.50” – 10.00”

3.80 – 25.40 cm

Code 39 –10 mil

1.00” – 14.25”

2.54 – 14.25 cm

 

Stationary High Precision Scanner

The stationary barcode scanner is a simple device with no complicated setup or troubleshooting steps. It simply needs to be plugged into the ELO Monitor as shown in the ELO Point-of-Sale Monitor section.

Image14.PNG

Dimensions:

W x L x H) 3.23” x 3.15” x 5.5”

Power:

USB

Weight:

9.5 oz.

 

Nominal Working Range

Code 39 – 5 mil

0 – 4.5 in.

0 – 11.4 cm

UPC/EAN – 10 mil (80%)

0 – 8.5 in

0 – 21.6 cm

UPC/EAN – 13 mil (100%)

0 – 10.5 in.

0 – 26.7 cm

 

Router

The ReadyTouch router creates a secure network connection between the devices plugged into the router and the 365 server. All traffic initiated from the kiosks travels through this secure, private connection, known as a “VPN Tunnel”.

Refer to the General Network Requirements - KB12501 document for further information about 365 networks and routers.

Image15.PNG

 

Setup and Installation

  1. Using an operator-provided network cable, connect the “To Network” port to your local internet connection jack. The maximum cable length is 100ft.

  2. Using the included network cable, connect the “To Kiosk” port to the Monitor.

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  1. Using the included 5v power adapter, plug the “To Power” port it into a nearby power outlet.

Notes: 365 strongly recommends keeping the router in a secure location, such as a locked drawer or cabinet.

The router does not have a Power button, it needs to be unplugged and plugged in again to be restarted. It takes approximately 45 seconds to start.

 

Impact  Printer (Optional)       

The Impact Printers are optional kitchen printers, which can deliver consumer orders to the kitchen staff. Although there are two models of impact printers used, they are accessed the same way.

Physical Setup

  1. Place the printer in a convenient location near the expo or line cook.

  2. Plug in the power adaptor, which is hidden in a little hollow area against the side of the case. This cable is roughly 6ft long and needs to be plugged into a 120v grounded electrical outlet.

Image17.PNG

Dimensions:

(W x L x H) 6.29” x 9.40” x 6.18”

Weight:

5.29 lbs

Power:

24 Volts DC

Print Method:

Dot Matrix

Print Speed:

5.1 lines per second

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  1. Plug the network data cable into an Ethernet jack. The Ethernet jack must be connected to the ReadyTouch router.
    Image19.PNG
  2. Refer to the printer documentation for inserting and changing the receipt paper.

 

 

Attachments
Hardware Guide - ReadyTouch.pdf
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