Purpose

This article outlines all of the networking requirements that are needed to accommodate a ReadyTouch kiosk that utilizes a Meraki Z1/Z3 router.

Please contact 365 Support at 888-365-6282 or support@365smartshop.com if you have any questions related to this document.

To view more network requirements for our various products, please see Master Article - US & Canada Network Requirements.

ReadyTouch Network Requirements

All 365 Point of Sale Systems require:

• A persistent internet connection
  • A “persistent” network connection is always on. This can be the local network of the business where the kiosk is located, or dedicated DSL line, or any other “always on” type connection
• A minimum speed of 1 Mbps upload and 2 Mbps download
• Firewall exceptions to allow local session generated traffic

Further information is listed in this article below.

ReadyTouch Network Configuration

All new ReadyTouch POS have a Meraki VPN router. This can be either the Meraki Z1 or Meraki Z3 router.

Contact your local network administrator or 365's Support department at 888-365-6282 or support@365smartshop.com with any questions related network configuration.

Meraki Routers (VPN)

Typically, all newer ReadyTouch devices have a Meraki Z3 router. There will also be the prior model, the Meraki Z1, in the field on older ReadyTouch devices. Both Meraki router models facilitate a VPN connection.

The Meraki router creates a secure network connection between the devices plugged into the router and the 365 server. This connection is called a “VPN tunnel” (Virtual Private Network) and uses a communication protocol called IPsec with IKE in order to create a private connection over public data pathways. The data is encrypted with two complex ciphers known as AES and 3DES.

Below is a brief summary of what needs to be opened for the system to function properly. You can find exact details in the White List Addresses table below.

White List Addresses