Purpose

This article outlines the networking requirements that are needed to accommodate, a ReadyTouch kiosk that utilizes a Meraki router, MM6 Mini Dining devices, as well as the 365 Dining Handheld. 
 

Process

To view the network requirements for other products, please see the list of all Network Requirements.

Basic Networking Requirements

All 365 Kiosks Require:

• A persistent internet connection. 
  • A "persistent" network connection is always on. This can be the local network of the business where the kiosk is located, a dedicated DSL line, or any other "always on" type connection.
     
• A minimum speed of 2 Mbps up and 1 Mbps down.
   
• Firewall exceptions to allow both inbound and outbound connections (ports listed below).

 The router creates a secure network connection between the devices plugged into the router and the 365 server. All traffic initiated from the kiosks travels through this secure, private connection.

This connection is called a VPN tunnel (Virtual Private Network) and uses a communication protocol called IPSec with IKE in order to create a private connection over public data pathways. The data is encrypted with two complex ciphers known as 3DES and AES.
 

White List Addresses

Below is a brief summary of what needs to be opened for the system to function properly. 

** If you are unable to meet the above network requirements, please contact your account manager for options.

ReadyTouch Network Configuration

All new ReadyTouch POS have a Meraki VPN router.

Contact your local network administrator or 365's Support department at 888-365-6282 or support@365rm.com with any questions related to the network configuration.
 

Meraki Routers (VPN)

For new Dining implementations with more than 4 networked devices, a Meraki MX68W is used. Otherwise, newer ReadyTouch devices use a Meraki Z4 router. Older ReadyTouch devices may use the prior model, the Meraki Z3. All Meraki router models facilitate a secure VPN connection.
 

 

The Meraki router creates a secure network connection between the devices plugged into the router and the 365 server. This connection is called a VPN tunnel (Virtual Private Network) and uses a communication protocol called IPsec with IKE in order to create a private connection over public data pathways. The data is encrypted with two complex ciphers known as AES and 3DES.

Should the device utilize a Meraki Router, Meraki Cloud and Registry addresses will have to be whitelisted, as well as any above sections/requirements.

Router Setup and Installation

1. Using an operator-provided network cable, connect the Internet port to your local internet connection jack. The maximum cable length is 100ft.
    
2. Using the included network cable, connect one of the LAN ports to the kiosk.
    
3. Using the included power adapter, plug the Power port into a nearby power outlet.