Purpose
This article will cover the various menu types per device, how to set up your menus/buttons, and further customize your menu display. Menus are used to place product/menu buttons on the kiosk screen, and there are different menu services depending on the device being used.
If you have OrderAhead enabled, you will have additional features you can use to customize your setup and the consumer's flow. Please see ADM - OrderAhead - Menu Setup for more information.
Create a New Menu
First, create a menu using one of the following types:
- ADM - Cashier Service - Menu Creation
- ADM - Tablet Service Menus
- ADM - Self Service - Menu Creation
- ADM - Static Service - Menu Creation
Add Sections to Menu
Add an Item Button
The Add Item button is for creating a button that links to ONE individual item.
-
Click the Add Item button.
-
The product database for the location will now display. Click on
the
item that you want to turn into a button, then select
Add. You may only choose one item at a time.
-
If desired, give the button a name. This name will be
visible
to the customers on the kiosk screen. If you do not add a name here,
it will
default to the product name.
-
Click Add, and your item will now be part of the menu.
-
Continue to add more Item buttons as needed. Click
Save to keep the item(s) as part of the menu.
NOTE: You will have the option to delete an item from the menu only after you save the menu.
Consumer View
Item Level buttons will have a plus (+) sign in the lower right corner. When an item button is tapped, the product will automatically be added to the consumer's cart.
For devices on the V5 platform, the following will be displayed:
For Dinging devices, the following will be displayed:
Add a Menu Button
A menu button allows you to have multiple items nested under ONE button. For an example, the button could be called "Fruit", and it would have items like "Banana", "Apple", and "Orange" nested within it.
- Click the Add Menu button.
- Give the button a name. If your device is a ReadyTouch/ Dining device, you may also add an image.
- Click Add.
- The Menu button that you just created will display. From here, select Add Products.
- The product database for the location you had chosen will display. Click on all the products that you want to link to this one button. Selected products will be highlighted in blue.
NOTE: There is a limit of 12 products you can add to one Menu button on the V5 MicroMarket, NanoMarket, PicoCooler, PicoCooler Breeze, PicoMarket, and PicoMarket+ but there is no limit to how many products you can add for a ReadyTouch/Dining kiosk.
- Click Add when you have chosen all of your products, then click Save.
Consumer View
Menu buttons will have three lines in the lower right corner. When a menu button is clicked, the consumer will see the nested options to choose from.
For devices on the V5 platform, the following will be displayed:
For Dining devices, the following will be displayed:
Sorting Sections in the Menu
- Click the Menu tab, then select the desired service.
- Click the menu that has the product(s) you want to sort.
- Click on the menu/item button and drag it up or down, depending on where you want it to be displayed in the device's menu. You can also do this for individual products nested within a menu.
Editing Products in the Menu
- Click the Menu tab, then select the desired service.
- Click the menu that has the product(s) you want to edit.
- Move the cursor near the price of the item. You will see two options appear when hovering:
- Delete: Click the trash can icon to remove the product.
-
Edit: The Product Summary screen will display.
NOTE: This will take you away from the Menu. To change pricing at the location level, you will need to scroll to the bottom of the Product Summary page and adjust the Price field for the location.
-
Save any changes made.
- Go to the Location Summary page and click Update Prices. This will fully sync the changes and they will take effect at the kiosk level immediately.
Previewing Your Menu
If you want to see what your menu will look like on the kiosk screen, click Preview at the bottom of the page within the desired menu. This option becomes available after you save the menu.
Menu Types by Device
365Dining, MM6, and ReadyTouch
For 365Dining devices, such as the ReadyTouch and MM6 kiosks, operators can choose to display menu buttons as text or images. The menu button text name or image will display in the menu button bar on the kiosk, as well as on the screen as the heading for that particular section of the menu.
Each menu item must have an image associated with it for image buttons to be visible on the menu. In other words, if one menu item does not have an image, none of the menu items will show image buttons. This prevents buttons from appearing with no image. Until all images have been uploaded, buttons will only display as text.
This feature only applies to main menu items, and does not apply to sub-menus.
Self Service
This would be used in a 365Dining environment. Used to display menu/product buttons on a ReadyTouch device when it is in Self Service mode. This is also the service that controls the menus/products displayed on the 365Pay app/mymarketaccount.net for OrderAhead. All items within a Self Service menu for a location will default to showing on the OrderAhead menu for consumers unless you exclude the item from OrderAhead or hide the entire menu for OrderAhead.
- In an environment where this is used, the consumer would place their order on either the ReadyTouch device on-site or, if using OrderAhead, on the 365Pay app/mymarketaccount.net. Please see ADM - OrderAhead - Menu Setup for more information.
Cashier Service
This would be used in a 365Dining environment to display menus and sub-menus on a ReadyTouch device when it is in Cashier Service mode.
- In an environment where this is used, the orders and payments would be taken by a cashier on-site, rather than the consumer placing their own order.
Order Service / ReadyOrder
Used to display menu/product buttons on a ReadyTouch device when it is in Order Service mode. Order Service is NOT the same as OrderAhead. Order Service cannot be used with the OrderAhead functionality. This service does NOT control any of the mobile app's display or the consumer's website display.
- In an environment where this is used, the consumer would place their order on the ReadyTouch device on-site. The ReadyTouch would NOT prompt for payment at the time of the order being placed. At the order station, a QR code receipt would print out for the customer. The consumer would take that QR code and pay for the meal at a separate cashier station ran by an employee of the location. The idea of this is to have the consumer place their order on-site, roam the market while they wait for the food to be prepared and grab any add-ons like chips or beverages, then to pay for it all together at the cashier station.
Gen 2 / Gen 3 V5 MicroMarket
MicroMarket (Self-Service)Used to display product buttons on a Gen 2 or Gen 3 V5 MicroMarket. This can display a menu button like "Coffee" and then have products under that button like "Small Coffee", "Medium Coffee", or "Large Coffee". This can also be used to display a single item button such as "Apple"