Purpose

This article outlines the process for connecting the 365 Dining Handheld tablet to the internet utilizing a wireless connection. 
 

Process

Connectivity Options

1. Wi-Fi Broadcast from the Meraki router that came with the dining deployment.
    
2. Wi-Fi Broadcast from existing or self-managed wireless network.
   1. If creating your own wireless network or connecting to a client’s network, you must follow the latest PCI DSS guidelines for wireless network security. Consult your QSA or the PCI Security Standards for more information.
      
      NOTE: If you are not comfortable creating a Wi-Fi network with PCI DSS or cannot validate that the client’s Wi-Fi network follows PCI DSS, 365 Retail Markets offers several solutions to assist with network connectivity. Contact your account manager for more information.
       
   2. The 365 Dining Handheld requires a passphrase-secured, non-Guest Wi-Fi SSID. In addition to this, the tablet cannot operate on a Wi-Fi network with a captive portal or login page.
       
   3. If using a self managed wireless network please ensure that all required addresses are whitelisted for optimal connectivity. Please refer to the article, Network Requirements - 365Dining, ReadyTouch, and MM6 Mini Dining.
       
3. Wi-Fi Broadcast from 365 provided Wireless Access Point.
    

Connecting to Wireless

Prerequisite

Locating the USB on the tablet is imperative before continuing. When holding the tablet with the screen facing up there should be a flap on the case on the left side. The USB port is under the flap. 

Instructions

1. Connect a USB keyboard to the tablet.
    
2. Press Alt+F4 to close the Point of Sale (POS) app.
    
3. Click the Speaker and Battery icons in the top-right corner of the screen.
    
4. In the dropdown, Click the Wi-Fi button. On first use, it will show “Not Connected”.
   
5. Click Select Network.
    
6. Select the desired Wi-Fi network (SSID) and click Connect.
    
7. Enter the password, and click Connect again.
    
8. Test connection. The POS app may re-launch automatically. If it does, press Alt + F4 again and click the Speaker and Battery icons in the top right. The Wi-Fi access point name should now show next to the Wi-Fi icon indicating connection.
    

Alternative Instructions

1. Connect a USB keyboard to the tablet.
    
2. Press the left Windows key (also known as the Super key).
    
3. Type Settings, then click the gear icon that appears.
    
4. Under Settings, click Wi-Fi.
    
5. Select the desired network under Visible Networks.
    
6. Enter the password, and click Connect.
    
7. Test connection. The POS app may re-launch automatically. If it does, press Alt + F4 again and click the Speaker and Battery icons in the top right. The Wi-Fi access point name should now show next to the Wi-Fi icon indicating connection.