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April 2026

What's New/Release Notes for April 2026

VMS

Version: 26.02.00

Release Date: 4/2/26

What's New

Planned Product Changes for Paired Selections: Operators can now schedule product changes on paired slots without manually unpairing first. The forecasting engine recognizes pending changes on paired slots, and prekitting automatically includes the new products prior to the service date. This ensures drivers have the correct stock for planned product swaps, improving route efficiency and eliminating the need for manual workarounds when changing products on paired selections. Swap and copy functionality for vending machine planograms is also now available.
Wallet Sales in Reports: A new “Wallet Sales” column is now available in the Route Sales, Location Sales, Account Sales, and POS Sales reports. Previously, wallet transactions were grouped under Cash Sales, making it difficult to see the true payment type breakdown. The new column appears after the Cashless Sales column, and Cash Sales has been recalculated to exclude wallet transactions. Total Sales remains unchanged (Cash + Wallet + Cashless = Total). All export formats (CSV, Excel, PDF) include the new column.

Improvements

Disable Product Changes in Stock App: We added a new company-level setting (“Allow product changes”) under Company Settings → Driver tab. When disabled, the product change option is hidden from drivers in the Stock App planogram selection flow, preventing unauthorized product swaps. The setting is enabled by default, preserving current behavior. Available on both iOS and Android.
Selection Capacity Warning: A new company-level setting (“Selection capacity warning”) is available under Company Settings → Driver tab. When enabled, drivers receive a warning at save time if entered stock quantities exceed the selection capacity. A confirmation modal lists all over-capacity selections, and inline highlighting helps drivers quickly identify and correct data entry errors. The setting is disabled by default.

Bug Fixes

Inventory List Prekit Button Display: Fixed an issue where prekit buttons were hidden on the Inventory List screen. Buttons now display correctly and are accessible to drivers during their route workflow.
Remote Price Change Error: Fixed an issue where a “Change id not found” error occurred during remote price changes. Price changes now process without errors.
Machine Layout Modification Error: Fixed an issue where a server error occurred when modifying machine layouts. Layout modifications now save successfully.
Canteen Report Pricing: Fixed an issue where the Canteen Report displayed incorrect pricing. The report now reflects accurate price values.

Helpful Links

How to Update

No update instructions needed. These changes are automatically available in the latest VMS release.

AVLive

Version: 26.03.00

Release Date: 4/2/26

What's New

Partial Refund Capability: The AV Live credit card refund feature now supports partial refunds. Operators can enter any refund amount from $0.01 up to the full original transaction value through the self-service refund modal. The system displays a clear confirmation showing the remaining non-refundable balance after a partial refund is processed. One refund per transaction is supported by the payment processor, so the transaction is locked from further refunds after any refund (partial or full).
Transactions Refunded Report: A new Transactions Refunded Report is available under Reports > Heartland. Operators can filter by date range (defaults to last 7 days) and by user. The report displays Transaction ID, Device, Machine Name, Transaction Date, Original Amount, Refund Amount, Remaining Balance, Refund Date, and Executing User. Export is available in CSV, Excel, and PDF formats.
Keefe Card Acceptance for PicoVend: PicoVend machines now accept stored value Keefe cards via barcode scan. This enables facilities such as correctional institutions to offer cashless vending through Keefe stored value cards on PicoVend machines. The feature includes balance inquiry, stored value deduction, and successful vend reporting. AV Live also supports Keefe card configuration with per-transaction pricing, custom button labels, and reconciliation reporting.

Improvements

Vending Cash Discount Compliance Update: We updated the vending payment display to comply with card network rules. Vending machines now show both the cash price and the card price on the payment terminal, with the cash price set as the base price and the card price calculated automatically. Operators configure the cash discount amount (as a dollar value or percentage) in AV Live, and the system calculates the card price accordingly. This applies to PayPlus 2026.2.0 and PicoVend 2026.1.0.
GMA Connected Campus Messaging: We improved the messaging displayed when setting a GMA connected campus on a machine or device, making the workflow clearer for operators configuring campus associations.
Machine Transfer Product Handling: Products are no longer duplicated when transferring a machine between companies. If a product already exists in the destination company, the system now recognizes it and skips the copy, preventing duplicate product entries.

Bug Fixes

Machine Planogram Template Validation: Fixed an issue where a machine could be created with an empty planogram template, which caused errors downstream. The system now validates that a planogram template is selected before allowing machine creation.

Helpful Links

How to Update

No update instructions needed. These changes are automatically available in the latest AVLive release.

March 2026

What's New/Release Notes for March 2026

365Ops App

Version: 26.01

Release Date: 3/19/26

What's New

QR-Based Unlock for Vision Smart Stores: Stockers can now scan the in-app QR code with the Pico’s scanner to instantly open its device page in the 365Ops app, eliminating the need to search manually.
From there, drivers can view the planogram, start Service Mode to unlock the cooler for restocking, and review Service Image History. Access is limited to devices within their permitted organizations and locations.

Improvements

Bug Fixes

General bug fixes to improve app performance.

Helpful Links

How to Update

Turn automatic updates on for the device or open the app store, search for the 365Ops app, and look for the update option.

365Pay App

Version: 10.2601.0

Release Date: 3/12/26

What's New

Favoriting Dining Products: Users can save their favorite menu items for quicker access. Favoriting can be enabled or disabled per location via ADM. When enabled, users can favorite items from the Menu or Item Details page (including saved customizations) and access/manage them from the Home page, a dedicated section on the Menu page, and the Account page. If disabled, the standard dining experience remains unchanged. Favoriting Dining Product functionality can be enabled/disabled in the Location Summary via ADM.

Improvements

Segmentation by App for Enhanced Rewards: The Reward Segmentation feature lets operators control which app(s) display a reward program. Users only see reward programs that are segmented to the app they’re using. Segmentation can be configured in the Rewards program setup via ADM.
Relocated Product Recommendations: Product Recommendations now appear below the Offers carousel on the Home page for locations that display both. Product Recommendations can be enabled/disabled in the Location Summary via ADM.
Updated Keyboard for Zip Code Input: Updated the keyboard for zip code input to be alphanumeric to cover more areas.
Updated Onboarding Verbiage: Messaging now clarifies when an email isn’t associated with an account and a new account will be created.
Receipt Update for Claimed Rewards: Update receipts to clearly show when a Reward has been used. The receipt will display the item’s normal price and include a line under the product name that says “Rewards Redemption (FREE),” similar to how promotion discounts are shown.
Updated Reward Status Tier Expiration Verbiage: Verbiage in the Reward details’ Earned Status section is now clearer for Tier expiration.
Accessibility Enhancements: Continued improvements to ensure the app meets accessibility best practices.

Bug Fixes

General bug fixes to improve app performance.

Helpful Links

How to Update

Turn automatic updates on for the device or open the app store, search for the 365Pay app, and look for the update option.

Refive App

Version: 30.2601.0

Release Date: 3/12/26

What's New

Favoriting Dining Products: Users can save their favorite menu items for quicker access. Favoriting can be enabled or disabled per location via ADM. When enabled, users can favorite items from the Menu or Item Details page (including saved customizations) and access/manage them from the Home page, a dedicated section on the Menu page, and the Account page. If disabled, the standard dining experience remains unchanged. Favoriting Dining Product functionality can be enabled/disabled in the Location Summary via ADM.

Improvements

Segmentation by App for Enhanced Rewards: The Reward Segmentation feature lets operators control which app(s) display a reward program. Users only see reward programs that are segmented to the app they’re using. Segmentation can be configured in the Rewards program setup via ADM.
Relocated Product Recommendations: Product Recommendations now appear below the Offers carousel on the Home page for locations that display both. Product Recommendations can be enabled/disabled in the Location Summary via ADM.
Updated Keyboard for Zip Code Input: Updated the keyboard for zip code input to be alphanumeric to cover more areas.
Updated Onboarding Verbiage: Messaging now clarifies when an email isn’t associated with an account and a new account will be created.
Receipt Update for Claimed Rewards: Update receipts to clearly show when a Reward has been used. The receipt will display the item’s normal price and include a line under the product name that says “Rewards Redemption (FREE),” similar to how promotion discounts are shown.
Updated Reward Status Tier Expiration Verbiage: Verbiage in the Reward details’ Earned Status section is now clearer for Tier expiration.
Accessibility Enhancements: Continued improvements to ensure the app meets accessibility best practices.

Bug Fixes

General bug fixes to improve app performance.

Helpful Links

How to Update

Turn automatic updates on for the device or open the app store, search for the Refive app, and look for the update option.

Company Kitchen App

Version: 40.2601.0

Release Date: 3/12/26

What's New

Favoriting Dining Products: Users can save their favorite menu items for quicker access. Favoriting can be enabled or disabled per location via ADM. When enabled, users can favorite items from the Menu or Item Details page (including saved customizations) and access/manage them from the Home page, a dedicated section on the Menu page, and the Account page. If disabled, the standard dining experience remains unchanged. Favoriting Dining Product functionality can be enabled/disabled in the Location Summary via ADM.

Improvements

Segmentation by App for Enhanced Rewards: The Reward Segmentation feature lets operators control which app(s) display a reward program. Users only see reward programs that are segmented to the app they’re using. Segmentation can be configured in the Rewards program setup via ADM.
Relocated Product Recommendations: Product Recommendations now appear below the Offers carousel on the Home page for locations that display both. Product Recommendations can be enabled/disabled in the Location Summary via ADM.
Updated Keyboard for Zip Code Input: Updated the keyboard for zip code input to be alphanumeric to cover more areas.
Updated Onboarding Verbiage: Messaging now clarifies when an email isn’t associated with an account and a new account will be created.
Receipt Update for Claimed Rewards: Update receipts to clearly show when a Reward has been used. The receipt will display the item’s normal price and include a line under the product name that says “Rewards Redemption (FREE),” similar to how promotion discounts are shown.
Updated Reward Status Tier Expiration Verbiage: Verbiage in the Reward details’ Earned Status section is now clearer for Tier expiration.
Accessibility Enhancements: Continued improvements to ensure the app meets accessibility best practices.

Bug Fixes

General bug fixes to improve app performance.

Helpful Links

How to Update

Turn automatic updates on for the device or open the app store, search for the Company Kitchen app, and look for the update option.

V5/Dining

Version:26.01

Release Date: 3/12/26

What's New

[Dining] Ability to support Text Message notifications when orders are submitted to the kitchen with a phone number and not from the app.
[Dining] MM6/MM6 Mini will be able to support the Castles U1F reader and through that reader it will be able to take Castles Campus Card payments.
GMA Purchase confirmation CTA banners now support introductory rewards incentivization, turning every purchase confirmation into an enrollment moment. Operators can configure a set amount of introductory rewards to offer first time GMA users to claim on sign-up, with timebound expiries.

Improvements

Consumers can now see when their subsidies are available to use at the kiosk (based on day/time rules), increasing clarity on when subsidies can be claimed.
QR code receipts are enabled by default but can now be disabled per device in ADM giving operators the flexibility to remove the option from the purchase confirmation screen for kiosks.
Receipt delivery has been transitioned from email to SMS and QR code - a simpler, faster way for customers to access their receipts on the go.

Bug Fixes

Various bug fixes and performance improvements.

Helpful Links

How to Update

MobileMarket

Version: 26.01

Release Date: 3/19/26

What's New

Restocking mode for Smart Coolers is now supported in the 365Ops app. Stockers can now scan the in-app QR code with the Pico’s scanner to instantly open its device page in the 365Ops app, eliminating the need to search manually.
From there, drivers can view the planogram, start Service Mode to unlock the cooler for restocking, and review Service Image History. Access is limited to devices within their permitted organizations and locations.
GMA Purchase confirmation CTA’s on Pico devices now support introductory rewards incentivization, turning every purchase confirmation into an enrollment moment. Operators can configure a set amount of introductory rewards to offer first time GMA users to claim on sign-up, with timebound expiry.

Improvements

Consumers can now see when their subsidies are available to use on the device (based on day/time rules), increasing clarity on when subsidies can be claimed.

Bug Fixes

Fixed a bug where prices were intermittently not showing correctly on the price lookup menu for CV devices specifically.
Various bug fixes and performance improvements.

Helpful Links

How to Update

MobileMarket devices will update automatically.

VMS

Version: 26.01.00

Release Date: 3/15/26

What's New

PCV Door Unlock and Stockwell Integration (Pepsi Service Workflow): Drivers now see an unlock button on the asset detail screen for PCV coolers, allowing them to trigger a door unlock directly through the Stock app via Stockwell.
Post-service photos are now mandatory before a service call can be finalized, ensuring proper documentation of completed work.
Stock App – “In Progress” Service Status: We enhanced the Stock app to support an “In Progress” status for service records. This allows drivers to be able to make changes to Prekit amount during the service.
Level Product Cost Integration: We introduced an inbound integration with Level for product cost data. VMS now receives cost updates from Level via a new API endpoint and automatically maps and applies them to the correct product records. This eliminates manual cost entry and ensures pricing data stays current across systems.
Lightspeed Integration – Asset Numbers and Substitution Processing: We enhanced the Lightspeed ordering integration to include asset numbers in prekit order payloads and UPCs in product catalog sync.
When a warehouse substitutes a product, VMS now detects the substitution, validates pricing tiers, recalculates order pricing automatically, and schedules the substitution as a planogram change so routes reflect the new product.
Substitutions missing pricing tier data are rejected with a clear error message. Note: Paired slot substitutions for Pepsi dual-slot coolers are not yet available and will ship in a follow-up hotfix.

Improvements

OCS – Tech2Success Location Contact Flags: We updated the OCS Locations contacts, adding a flag to include them or exclude them from the Tech2Success sync.
Machine Notes Preserved During Location Move: We improved the machine location move tool with a “Bring Notes” checkbox. When checked, a machine’s existing notes and service history move with it to the new location. When unchecked (the default), notes are cleared. This gives operators control over whether historical context follows the equipment during relocation.

Bug Fixes

Days of Operation Field Visibility: Fixed an issue where the Days of Operation field was incorrectly hidden in non-PepsiCo environments based on permission settings. The field is now visible to all users in non-Pepsi environments and only hides when restricted in PepsiCo environments per their specific configuration.
Stock App – Tech Ticket Notes Background: Fixed an issue where the Android Stock app displayed the Tech Tickets notes text box with a black background, making text unreadable. The background color is now corrected and text displays properly on all Android devices.
Stock App – Duplicate Product Lines at End-of-Day: Fixed an issue where the Pepsi Stock app showed duplicate product line entries at end-of-day in certain conditions, confusing drivers about actual inventory counts. The display logic is corrected and duplicate lines no longer appear.
Paya Payment – Card Decline Logic: Fixed an issue where a declined card during a Paya payment still marked the invoice as paid in VMS, creating a reconciliation discrepancy. Payment status logic is updated so declined cards no longer incorrectly mark invoices as paid.
Kiosk Reset Log – Timezone Display: Fixed an issue where the Kiosk Reset Log displayed timestamps in UTC instead of the local timezone. Timestamps now display in the kiosk’s local timezone for accurate reference.
Stock App – Save on Cancel Dialog: Fixed an issue where clicking “Yes” on a cancel dialog in the Android Stock app saved changes instead of discarding them. The cancel logic is corrected and changes are properly discarded when canceling.
Bulk Invoice Send – Tax Data Missing: Fixed an issue where bulk invoice sends were not pulling tax data from the QuickBooks integration, resulting in invoices sent without tax information. Tax data now flows correctly from QuickBooks into bulk invoice operations.
Stock App – Machine Photo Viewing Error: Fixed an issue where viewing machine photos in the Stock app sometimes threw an error and failed to display images. Image loading logic is corrected and photos now display reliably.
DEX Password Bypass and Price Change Resend: Fixed an issue where price changes were not sending to DEX devices properly when password bypass was enabled. The price change logic is corrected for DEX bypass mode, and a new resend command allows support to retry failed price changes without creating duplicate requests.

Helpful Links

How to Update

No update instructions needed. These changes are automatically available in the latest VMS release.

365 Catering

Version: N/A

Release Date: 3/17/26

What's New

The main features of this Live Update include Improved Order Module and Unknown allergen with 365 Kitchen Management / Kafoodle.
- Improved Order Module: We’ve redesigned the Order Module to provide caterers with greater visibility, control, and a modern, intuitive interface. Users can now see key operational metrics, manage timeslots and access detailed order, customer, and payment information in dedicated tabs, and take actions directly from the order list. Enhanced search, audit tracking, and a defined order state flow improve workflow efficiency and accountability.
- “Unknown” Allergen- Kafoodle / 365 KM: Kafoodle introduced a new allergen value “Unknown”. 365 Catering now supports the “Unknown” allergen status for ingredients when supplier information is incomplete. This is reflected in both the Back Office and Online Ordering, with clear messaging to customers to ensure transparency and confidence in allergen information.

Improvements

Freedompay and Worldpay Integration: Worldpay accounts can now successfully add and store cards, make payments, and process refunds via the Freedompay/Worldpay integration, ensuring a seamless and secure payment experience across all channels.
Improved Image Quality on Mobile: Enhanced image rendering to improve clarity and reduce distortion on mobile devices. Optimized image delivery to ensure sharper visuals on high-resolution screens without impacting performance.

Bug Fixes

General Bug Fixes

Helpful Links

Relevant articles will be updated in the Help Center in the 365 Catering (Spoonfed) section.

How to Update

ADM

Version: 26.01.0

Release Date: 3/26/26

What's New

A new report has been introduced to ADM for International Operators. This report for all credit transactions will provide the necessary total transparency to reconcile accounts and resolve payments for Operators.

Improvements

All time zones for Mexico have been added to ADM. This was the last localization effort for Mexico within ADM on our path to deploying additional hardware.
The Modifiers column on the Favorited Dining Products report has been updated to provide clearer context around the selected modifiers. This update will ensure accurate and easy to use information for the products a consumer has favorited.

Bug Fixes

There was a bug on some consumer facing digital receipts that was causing the currency symbol to not display correctly. With this fix, the currency symbol that displays will match the currency in which the transaction was completed.

Helpful Links

Please reference the Help Center for updated articles.

How to Update

ADM will automatically be updated around 6pm EDT on 3/26. No further action is required to receive this update.

Please note, we stage all planned database changes after 9 PM EST, one week ahead of the production deployment to ensure a stable rollout.

365 Kitchen Management

Version: N/a

Release Date: 3/31/26

What's New

Approver User Role: Introduces a new user role and recipe approval workflow to improve governance and control over recipe changes.

Improvements

Approved recipes are locked from edits by lower level users.
Approver user had the option to upload and display signature on recipe spec sheets within the software and on printed recipes.
Public API v8 exposes approved fields.
- Approved
- Approvedat
- approverName
- approverSignatureSrc

Bug Fixes

Helpful Links

API Swagger

How to Update

Support will need to create the first Approver user for the Organization. Requests can be sent via live chat or email.

February 2026

What's New/Release Notes for February 2026

MobileMarket

Version: 4.33

Release Date: 2/5/26

What's New

We’re excited to announce the launch of VisionLink, a major feature addition to the Vision Smart Store ecosystem that delivers a new, more intuitive, and connected shopping experience across compatible coolers and cabinets.
VisionLink allows shoppers to move naturally between multiple Vision Smart Store devices in a single session - requiring only one pre authorization and generating a single, unified receipt for all purchases within a defined session.
By linking multiple doors into one cohesive shopping journey, VisionLink removes friction, reduces checkout time and bank holds on cards, delighting consumers while unlocking increased throughput and higher basket sizes for Operators. (Reach out to your 365 Account Manager for more information)

Improvements

Improved receipt handling for consumers when QR code is scanned for receipt options. Funding and sales receipts are now clearly defined for download.
Sound feedback added to CV UI elements

Bug Fixes

Various bug fixes and performance improvements.

Helpful Links

How to Update

MobileMarket devices will update automatically.

ADM

Version: rel-26.01.0

Release Date: 2/26/26

What's New

Within ADM, we are introducing self-service refund capabilities for Operators. This functionality can be found on the Transaction Search page, for each specific qualifying transaction. At this time, refunds will be available for processed Credit transactions for US based Orgs. This feature will help to streamline the refund process for Operators to ensure that consumers receive their refund in a timely manner.
In advance of a new consumer feature for “Favorited Dining Products”, we have added a new setting to the Location Summary page, as well as a new report to ADM. This feature will allow consumers to favorite specific products as part of their Dining order on the app, making it easier for them to reorder the same products. Operators will need to enable the Favorite Dining Products setting on the Location Summary page for this functionality to be visible to consumers in-app. Additionally, the new report will provide Operators with insights into which products consumers are favoriting.
On the EFT: GMA Disbursement report, we are adding a new column labeled as “Room Charge Fee”, related to our recent Room Charge integration on ADM devices. This column will be placed to the right of the current Premium Pay Fee column on the report.

Improvements

The Promotion Creation flow has been updated to include a dedicated Promotion Spotlight configuration step within the process. This will provide operators with a single area to set up and manage spotlights for promotions. From this screen, Operators can configure how spotlights appear to consumers, ensuring consistent branding and messaging across devices.

Bug Fixes

General Bug Fixes

Helpful Links

How to Update

ADM will automatically be updated around 6pm EDT on 2/26. No further action is required to receive this update.

Please note, we stage all planned database changes after 9 PM EST, one week ahead of the production deployment to ensure a stable rollout.

365 Kitchen Management

Version: N/A

Release Date: 2/25/26

What's New

Added the ability for admin users to manually enter the HFSS (High Fat, Salt and Sugar) onto recipes.

Improvements

Changes to the software include:
- Once activated, user will see 2 new fields on recipe edit form
  - Category (Food or Drink) and HFSS Score
- Included on recipe spec sheet
- New HFSS Score Datasheet
- Recipe admin screen updated with new Cat and Score columns
- New category filter available
- New import/export for bulk updates
- New fields available in Open API v8

Bug Fixes

General Bug Fixes

Helpful Links

HFSS Operator Guide

How to Update