365 Catering

Version: N/A

Release Date: 07/01/26

What's New

• N/A

Improvements

• Improved Modifiers Group experience: Introduces a more streamlined and flexible workflow for creating and managing modifier groups within the Menu module, reducing upfront constraints and simplifying configuration.
   
• Enhancements to Back Office History tab: Improves usability with new activity icons, simplified date/time filters, and a more responsive layout for smaller screens and mobile devices.

Bug Fixes

• Archive framework Page Size Selector: Fixed archive navigation and page size selection to ensure archived records are displayed consistently.
   
• Unable to Edit Customer Draft from Online Ordering: Resolved an issue preventing draft edits and improved draft order performance for larger accounts.

Helpful Links

• Relevant articles will be updated in the Help Center in the 365 Catering (Spoonfed) section.

How to Update

• No update instructions needed. These changes are automatically available in the latest Spoonfed release.
   

Version: N/A

Release Date: 07/10/26

What's New

• N/A

Improvements

• N/A

Bug Fixes

• Modifier Validation Improvements: Resolved an issue affecting accounts with modifier groups that require a minimum selection, where Repeat Orders and Convert to Live Orders could incorrectly prompt users to review modifiers. Modifier groups are now correctly associated with their intended menu items, eliminating false validation errors and ensuring orders can be placed successfully. This improves the reliability of Repeat Orders and draft conversions.

Helpful Links

• N/A

How to Update

• No update instructions needed. These changes are automatically available in the latest Spoonfed release.
   

365 Kitchen Management

Version: 26.05.0.1

Release Date: 20/07/2026

What's New

• This release delivers Phase 2 of the HFSS (High in Fat, Salt & Sugar) Scoring Engine for UK businesses. The system now automatically calculates HFSS scores based on recipe nutrition data, replacing manual entry with a rules-based calculation engine aligned to UK Nutrient Profiling Model standards.

Improvements

• Automated HFSS score calculation using recipe nutrition values (per 100g) and the official UK Nutrient Profiling Model formula, including A Nutrients (Energy, Saturated Fat, Sugar, Sodium) and C Nutrients (Fruit/Veg/Nuts %, Fibre, Protein).
   
• Enhanced recipe edit form with a redesigned HFSS section displaying individual nutrient points with colour-coded indicators, Total A, Total C, the final HFSS score, and contextual tooltips.
   
• Recipe Bulk Edit now supports updating Category (Food/Drink) and Veg/Fruit/Nuts % across multiple recipes, with automatic HFSS score recalculation when changes are saved.
   
• The HFSS import template now supports the hfssVegFruitNutsPercent field. The manual HFSS Score column has been removed for UK businesses as scores are now calculated automatically.
   
• The Public Recipe API now includes hfssVegFruitNutsPercent in GET responses and accepts the field in PUT and POST requests.

Bug Fixes

• General Bug Fixes

Helpful Links

• An update article will be added to the HelpCentre.

How to Update

• For users already using HFSS manual input, existing recipes will require the Veg/Fruit/Nuts % field to be updated before automatic HFSS calculations are triggered.
  
  For users who do not yet have this feature enabled, please contact the Support team to update your business settings.
   

ImpulsePoint

Version: 26.165.1

Release Date: 7/6/2026

What's New

• Added the ability to deactivate products directly from Shopping List workflows.
   
• Added a new Monthly Inventory Summary report providing a condensed inventory performance overview.

Improvements

• Updated Home page comparison cards to use rolling-period comparisons.
   
• Updated the Revenue Dashboard to use the same rolling comparison methodology across dashboards.

Bug Fixes

• Fixed the vendor status filter for inactive vendors.
   
• Fixed reporting mismatches for the Products Not Received Correctly card, report and exports.
   
• Fixed revenue display on the Above Property System Top Properties by Revenue card.

Helpful Links

• N/A

How to Update

• ImpulsePoint is a SaaS application and does not require a local update.
   

Version: 26.165.2

Release Date: 7/13/2026

What's New

• N/A

Improvements

• N/A

Bug Fixes

• Improved performance on the OPS Shift Restocking Complete page to reduce load times and make the inventory workflow more responsive for store users.
   
• Fixed an issue in OPS bundle maintenance where bundle details shown in the UI could intermittently differ from the values stored in the database during create or edit workflows.

Helpful Links

• N/A

How to Update

• ImpulsePoint is a SaaS application and does not require a local update.
   

Refive Market

Version: 30.2604.0

Release Date: 07/16/26

What's New

• Phone Number Login: Logging in is now easier than ever. If your account has a phone number attached, you can now use it to log in. After updating the app and logging out, tap Log In to access the new Login Options screen, where you can choose to sign in with your phone number, email, or password. Enter your phone number, verify it with a one-time code sent by text message, and you're in.
  
  * Available for U.S. and Canadian users with a verified phone number associated with their account. Phone number login is only available for existing accounts and cannot be used to create a new account.

Improvements

• Refreshed app tutorial: Updated onboarding experience with clearer instructions and a reminder to enable push notifications.
   
• Rewards progress: Refined point tracker with evenly spaced progress dots for a cleaner look.
   
• Dining cart: Dine In now appears first to match the default selection.

Bug Fixes

• Fixed Order Ahead menus not refreshing when changing pickup times.
   
• Fixed missing Send a Snack and Rewards push notifications on iOS.
   
• Fixed birthday gift popup not appearing in certain situations.
   
• Fixed Rewards screen freezing for new users on iOS.
   
• Fixed incorrect Apple Wallet balance after spending funds.
   
• Fixed receipt discount display issues.
   
• Improved accessibility and screen reader support.
   
• Resolved various visual, layout, and translation issues.

Helpful Links

• N/A

How to Update

• Turn on automatic updates or update manually via your app store by searching for the Refive Market app.
   

Company Kitchen

Version: 40.2604.0

Release Date: 07/16/26

What's New

• Phone Number Login: Logging in is now easier than ever. If your account has a phone number attached, you can now use it to log in. After updating the app and logging out, tap Log In to access the new Login Options screen, where you can choose to sign in with your phone number, email, or password. Enter your phone number, verify it with a one-time code sent by text message, and you're in.
  
  * Available for U.S. and Canadian users with a verified phone number associated with their account. Phone number login is only available for existing accounts and cannot be used to create a new account.

Improvements

• Refreshed app tutorial: Updated onboarding experience with clearer instructions and a reminder to enable push notifications.
   
• Rewards progress: Refined point tracker with evenly spaced progress dots for a cleaner look.
   
• Dining cart: Dine In now appears first to match the default selection.

Bug Fixes

• Fixed Order Ahead menus not refreshing when changing pickup times.
   
• Fixed missing Send a Snack and Rewards push notifications on iOS.
   
• Fixed birthday gift popup not appearing in certain situations.
   
• Fixed Rewards screen freezing for new users on iOS.
   
• Fixed incorrect Apple Wallet balance after spending funds.
   
• Fixed receipt discount display issues.
   
• Improved accessibility and screen reader support.
   
• Resolved various visual, layout, and translation issues.

Helpful Links

• N/A

How to Update

• Turn on automatic updates or update manually via your app store by searching for the Company Kitchen app.
   

365Pay

Version: 10.2604.0

Release Date: 07/16/26

What's New

• Phone Number Login: Logging in is now easier than ever. If your account has a phone number attached, you can now use it to log in. After updating the app and logging out, tap Log In to access the new Login Options screen, where you can choose to sign in with your phone number, email, or password. Enter your phone number, verify it with a one-time code sent by text message, and you're in.
  
  * Available for U.S. and Canadian users with a verified phone number associated with their account. Phone number login is only available for existing accounts and cannot be used to create a new account.

Improvements

• Refreshed app tutorial: Updated onboarding experience with clearer instructions and a reminder to enable push notifications.
   
• Rewards progress: Refined point tracker with evenly spaced progress dots for a cleaner look.
   
• Dining cart: Dine In now appears first to match the default selection.

Bug Fixes

• Fixed Order Ahead menus not refreshing when changing pickup times.
   
• Fixed missing Send a Snack and Rewards push notifications on iOS.
   
• Fixed birthday gift popup not appearing in certain situations.
   
• Fixed Rewards screen freezing for new users on iOS.
   
• Fixed incorrect Apple Wallet balance after spending funds.
   
• Fixed receipt discount display issues.
   
• Improved accessibility and screen reader support.
   
• Resolved various visual, layout, and translation issues.

Helpful Links

• N/A

How to Update

• Turn on automatic updates or update manually via your app store by searching for the 365Pay app.
   

VMS

Version: 2026.05.01

Release Date: 07/13/26

What's New

• N/A

Improvements

• N/A

Bug Fixes

• Route Inventory Updates: We fixed an issue where inventory changes made during route service for serviced or finalized machines did not save. Inventory updates now persist correctly.

Helpful Links

• N/A

How to Update

• No update instructions needed. These changes are automatically available in the latest VMS release.
   

USG

Version: 26.04.0

Release Date: 07/16/2026

What's New

• A new Active Member Kiosks report has been added to the USG Admin Portal, allowing administrators to generate and review kiosk activity from a centralized reporting interface. The report provides users with the total number of kiosks for active members.
   
• Updated the Program Progress Dashboard.
   
• Uploaded new products for MFRS and updated current goals and hurdles on the dashboard.

Improvements

• Continued implementation of secure Snowflake Key Pair Authentication to improve authentication security for USG data integrations.
   
• Enhanced Consumer Promotions with general usability improvements, promotion remediation updates, text cleanup, and cosmetic UI updates.

Bug Fixes

• No bug issues were encountered.

Helpful Links

• N/A

How to Update

• No update needed. All changes and additions will be available immediately after deployment.
   

Strategic Edge BI/CDS

Version: 26.04.0

Release Date: 07/16/2026 (Tentative)

What's New

• Updated the Strategic Edge BI website to enhance the user experience by highlighting the currently selected module, making navigation easier.

Improvements

• Removed 2023 data from the website to maintain approximately two and a half years of available client data while preserving historical information in the database for future requests.
   
• Rewrote the Focus Workbook from Web2010 to function within the .NET Strategic Edge BI web portal. The Source of Supply Matrix has been migrated and released internally while additional workbook templates continue to be converted.

Bug Fixes

• Fixed an issue where incorrect manufacturer territory filters appeared in the SEBI Focus tool.
   
• Fixed an issue in the Focus Sales Grid where the filter pop-up window did not close after users made their selections.

Helpful Links

• N/A

How to Update

• No update is required for either external or internal clients.
   

365 Catering

Version: N/A

Release Date: 06/02/26

What's New

• N/A

Improvements

• N/A

Bug Fixes

• FreedomPay and Worldpay Payments: Resolved an issue affecting accounts using Worldpay for payment processing with FreedomPay as the payment gateway, where saved card functionality and payment processing were failing due to missing 3D Secure authentication during Account Verify transactions. This issue has now been fixed, restoring normal payment functionality.
• Address Validation Improvements: Enhanced address verification to better recognize valid delivery locations and reduce unnecessary out-of-zone rejections.

Helpful Links

• N/A

How to Update

• No update instructions needed. These changes are automatically available in the latest Spoonfed release.

365 Kitchen Management

Version: 26040

Release Date: N/A

What's New

• ePMO Host and Picker Enhancements: Improved visibility of bed profile notes throughout the entire order process on the host screen, with expanded flags on the picker screen.

Improvements

• Host: If a patient note is present on the bed profile, the note will appear at the top of each screen throughout the entire order process.
   
• Picker: If a patient note is present on the bed profile, this will initiate a flag on the picker order screen.

Bug Fixes

• N/A

Helpful Links

• Updated user article will be added into HelpCentre for ePMO Host.

How to Update

• No update instructions needed. It will be available for all users.

Version: 26.05.0

Release Date: 30/06/2026

What's New

• Ingredient Swap Allergen Report.
   
• Enhanced Meal Service Limitations for ePMO.
   
• Ingredient In Use Highlighting.

Improvements

• Ingredient Swap Allergen Report enhancements including scheduled recipients, permanent and temporary ingredient tracking, and user identification.
   
• Enhanced Meal Service Limitations for ePMO with a new business setting and duplicate order validation.
   
• Ingredient In Use Highlighting now displays throughout recipe editing and ingredient replacement workflows.

Bug Fixes

• N/A

Helpful Links

• New user articles will be added into the HelpCentre.

How to Update

• Please contact the Support team to adjust business settings to use the Ingredient Swap Allergen Report.
   

AVLive

Version: 2026.5.0

Release Date: 06/04/26

What's New

• Pepsi Device Activation via ParLevel VMS: AVLive now sends device activation and deactivation requests to ParLevel VMS for Pepsi-integrated operators, keeping device state in sync across systems.

Improvements

• PayPlus Omni: PayPlus Cash is now PayPlus Omni. You’ll see the updated name throughout AVLive.
   
• Duplicate Price Change Requests Ignored: AVLive now ignores duplicate Price Change Requests from ParLevel that share the same change ID from the same operator, so the same price change won’t be applied more than once.
   
• Security Improvements: We updated underlying software packages to the latest versions to keep AVLive secure and current.

Bug Fixes

• N/A

Helpful Links

• N/A

How to Update

• No update instructions needed. These changes are automatically available in the latest AVLive release.

Version: 26.05.00

Release Date: 06/25/26

What's New

• AVLive Device Data: AVLive device health now flows into VMS and the Stock App so you can troubleshoot AVLive machines without switching systems.
   
• Daily signal strength and online/offline status are now visible in the VMS All Machines grid.
   
• AVLive machines are categorized correctly under Machines With Issues to help distinguish connection problems from offline devices.

Improvements

• Unlinked Deactivated Device Management: The Devices page now shows whether a device is deactivated and allows activation or deactivation of unlinked devices directly.
   
• Sales Tax Report — Machine Rates Without a Planogram: Machine rates are now applied correctly even when a machine does not have a planogram.
   
• Email Report Default Level: Emailed reports now default to an accessible Level, improving reliability of scheduled reports.

Bug Fixes

• Reporting: Improved reliability for RefillBySales and RefillToPar reports when no planograms exist, and resolved failures caused by hierarchy mismatches in emailed reports.
   
• Data Entry: Fixed an issue where entering “&#” caused a save error in company or machine text fields.
   
• Stability: Fixed an issue where the Order page could fail to load when accessed via direct navigation or bookmarks.
   
• Transactions: Resolved an issue where Keefe and Apriva transactions were sent to iVend without a transaction number.

Helpful Links

• N/A

How to Update

• No update instructions needed. These changes are automatically available in the latest Vend release.

VMS

Version: 26.04.00

Release Date: 06/04/26

What's New

• OCS Managed Station Forecasting: We introduced OCS forecasting for managed stations. The system averages product quantities from a station's most recent completed invoices and presents that forecast as the driver's starting invoice. A new company setting controls how many invoices to include, defaulting to 3 with a range of 1 to 9, and you can enable forecasting per managed station with a station-level toggle.

Improvements

• Negative Presentation Prices: You can now use negative presentation prices in VMS, supporting credit workflows such as OCS five-gallon water bottle deposit credits, damaged goods credits, and overcharge corrections. Negative values display and calculate correctly on your invoices.
   
• Equipment Category Edit: Managers and Route Managers can now change an equipment item's category between OCS and MM on the equipment edit screen. When you change the category, dependent fields update automatically, current values clear, and you receive a confirmation warning. Linked service repair tickets remain intact.

Bug Fixes

• Stock App and Service Workflow: We resolved several Stock App and service workflow issues. Servicing an offline machine on a daily route now removes its prekitted products from the truck. The check-in inventory page shows returning inventory in cases and eaches for case-level adjustments. Audits complete only when inventory is recorded, so they no longer close when the inventory screen is skipped or unsaved. We also restored driver fingerprint access when the wallet setting is disabled.
   
• Planogram Management: We fixed the “Pair Like Selections” feature in the planogram editor, where pairings were lost after saving. Pairing now saves correctly across the Pair All, Pair Within Rows, and Pair Within Columns options.
   
• Performance: We improved the Inventory Transfer tool, which could take one to two minutes to load and stay unresponsive for large inventory volumes. It now loads and responds much faster.
   
• Route Management: We added validation that prevents saving a route without any days of operation selected. A route now requires at least one day of operation before saving.

Helpful Links

• N/A

How to Update

• No update instructions needed. These changes are automatically available in the latest VMS release.

Version: 26.04.01

Release Date: 06/08/26

What's New

• N/A

Improvements

• N/A

Bug Fixes

• Mobile Inventory Access: We resolved an issue on iOS where you could not edit inventory for unscheduled machines when opening them from the Locations tab. You can now edit inventory for unscheduled machines as expected, while inventory editing stays restricted for scheduled machines that have not yet been serviced.

Helpful Links

• N/A

How to Update

• No update instructions needed. These changes are automatically available in the latest VMS release.

Version: 26.05.00

Release Date: 06/25/26

What's New

• Consume AVLive API: VMS now surfaces AVLive device health directly in the All Machines grid, including online/offline status and signal strength, providing a more complete view of device health without switching systems.
   
• Managed Station Default Order Pre-Load in Stock App: Managed OCS stations now automatically pre-populate future orders using station-level default-order data and OCS forecasting flags instead of starting from a blank order.

Improvements

• OCS Invoice Recipient Flag on Location Contacts: You can now control which location contacts receive OCS invoice emails, allowing separation of billing and operational contacts.

Bug Fixes

• Kiosk and Localization: Fixed an issue where a fingerprint-enrollment message displayed in English when the kiosk language was set to Spanish, and resolved a Koin app “Forgot Pin” issue where the keyboard dismissed before email entry.
   
• Machine Management: Fixed missing machine-type icons on the edit page and improved dropdown search to return machines with dashes in their names.
   
• Planogram and Pricing: Resolved multiple issues including template upload mismatches, missing validation messages, paired-slot pricing persistence, and Selection Manager “select all” not applying to all items.
   
• Reporting: Corrected remote price change exports, improved accuracy of Canteen Monthly Market reports, and added support for single-day date ranges in downloadable reports.
   
• Route and Slot Management: Fixed an issue preventing Route Managers from setting slots as empty on the Edit Machine page.

Helpful Links

• N/A

How to Update

• No update instructions needed. These changes are automatically available in the latest VMS release.

ImpulsePoint

Version: 26.164.1

Release Date: 6/8/2026

What's New

• Added a new Canceled Tabs report to At Your Service sales reporting so teams can review canceled parked transactions from one central location. The report includes important details such as transaction date, receipt number, cashier, cancel reason, cancel cashier, and receipt totals, along with filters to narrow results more quickly. This gives teams clearer visibility into canceled activity and makes follow-up and auditing easier.

Improvements

• Updated promo and discount percentage displays so values now appear as whole numbers instead of decimals. This makes percentages easier to read and reduces confusion when reviewing or setting up promotional pricing.
   
• Reorganized the On Property-level Products dashboard so the most important summary cards appear first, followed by filters, time controls, charts, and table details. The updated layout makes the dashboard easier to scan and helps users access key insights faster.
   
• Updated the On Property Home page section title from “Things to Fix” to “Retail Opportunities” to better reflect the purpose of the content shown there. This wording change improves clarity while keeping the section’s existing data and behavior unchanged.
   
• Added cancellation reason logging for At Your Service parked tabs so teams have better visibility into why a parked transaction was canceled and who completed the action. This improvement supports stronger reporting and helps operations teams review canceled-cart activity more confidently.
   
• Updated temporary At Your Service tip receipts to include a clear “NOT A FINAL RECEIPT” message directly beneath the receipt number. This helps cashiers quickly recognize that the transaction is still open and requires additional steps before it is complete.

Helpful Links

• N/A

How to Update

• ImpulsePoint is a SaaS application and does not require a local update.

365Pay

Version: 10.2603.0

Release Date: 6/8/26

What's New

• Birthday Gift Feature (configured in ADM): Operators can now configure birthday gifts for app users. Eligible users will receive a birthday gift that is automatically applied on the first day of their birth month at 8:00am (based on the location's time zone), along with a push notification.
   
• Dynamic Balance Display with Subsidy (configured in ADM): The app now displays a real-time effective balance that dynamically includes or excludes subsidy funds based on active time windows. Balances update automatically as subsidy windows begin or end, ensuring users always see accurate available funds across the app/web pages.
   
• Time-Based Product Recommendations (configured in ADM): When product recommendations are enabled, they now adapt to the user's location and time of day, highlighting trending items for a more relevant and personalized experience.
   
• New App Shortcuts: Added Announcements, Send a Snack, and App Referrals shortcuts to the home screen shortcut bar. Shortcuts display conditionally based on feature availability. No further configuration needed.
   
• "Enable Push Notifications" – More Ways to Earn (configured in ADM): If enabled via ADM in More Ways to Earn for an Enhanced Rewards program, users can now earn points for enabling push notifications on their device.
   
• Dining Location Image (configured in ADM): Operators can now upload a custom image for the Dining tab when Dining Favorites are disabled, replacing the default placeholder icon. For best results, use one of the following image sizes—363x282px or 726x564px.

Improvements

• Redesigned Redeem Reward Tray (if enhanced rewards are available via Scan & Pay or Dining): Updated redemption method button text for improved clarity (e.g., “Scan at device” and “Add to dining order”) and enhanced the layout with device-specific instructions for kiosks, unlocked cabinets, and locked cabinets.
   
• Cart Discount Display (discounts configured in ADM): Improved discount visibility on the Cart screen across Scan & Pay and Dining. Discounts now display consistently and correctly support bundle, on-screen, nutritional, tender, after-tax, and promo-code discounts.
   
• Campaign Priority Ordering (configured in Advana): Campaigns now display in the correct priority order across all app surfaces, aligning with the backend configuration.
   
• Scan & Pay Search Bar Controls (configured in ADM): Added support for location-specific control of the Scan & Pay search bar. Operators can now enable or disable product search functionality using the “Show Search Btn” ADM setting on the Location Summary page.
   
• Accessibility Enhancements: Continued improvements to ensure the app meets accessibility best practices.

Bug Fixes

• Stripe Default Card: The first credit or debit card added through Stripe is now automatically designated as the default payment method.
   
• Enhanced Rewards Display: Resolved an issue where reward points could appear to be deducted twice until the home screen was refreshed.
   
• General bug fixes and performance improvements to enhance overall user experience.

Helpful Links

• N/A

How to Update

• Turn automatic updates on for the device or open your app store, search for the 365Pay app, and look for the update option.

Refive Market App

Version: 30.2603.0

Release Date: 6/8/26

What's New

• Birthday Gift Feature (configured in ADM): Operators can now configure birthday gifts for app users. Eligible users will receive a birthday gift that is automatically applied on the first day of their birth month at 8:00am (based on the location's time zone), along with a push notification.
   
• Dynamic Balance Display with Subsidy (configured in ADM): The app now displays a real-time effective balance that dynamically includes or excludes subsidy funds based on active time windows. Balances update automatically as subsidy windows begin or end, ensuring users always see accurate available funds across the app/web pages.
   
• Time-Based Product Recommendations (configured in ADM): When product recommendations are enabled, they now adapt to the user's location and time of day, highlighting trending items for a more relevant and personalized experience.
   
• New App Shortcuts: Added Announcements, Send a Snack, and App Referrals shortcuts to the home screen shortcut bar. Shortcuts display conditionally based on feature availability. No further configuration needed.
   
• "Enable Push Notifications" – More Ways to Earn (configured in ADM): If enabled via ADM in More Ways to Earn for an Enhanced Rewards program, users can now earn points for enabling push notifications on their device.
   
• Dining Location Image (configured in ADM): Operators can now upload a custom image for the Dining tab when Dining Favorites are disabled, replacing the default placeholder icon. For best results, use one of the following image sizes—363x282px or 726x564px.

Improvements

• Redesigned Redeem Reward Tray (if enhanced rewards are available via Scan & Pay or Dining): Updated redemption method button text for improved clarity (e.g., “Scan at device” and “Add to dining order”) and enhanced the layout with device-specific instructions for kiosks, unlocked cabinets, and locked cabinets.
   
• Cart Discount Display (discounts configured in ADM): Improved discount visibility on the Cart screen across Scan & Pay and Dining. Discounts now display consistently and correctly support bundle, on-screen, nutritional, tender, after-tax, and promo-code discounts.
   
• Campaign Priority Ordering (configured in Advana): Campaigns now display in the correct priority order across all app surfaces, aligning with the backend configuration.
   
• Scan & Pay Search Bar Controls (configured in ADM): Added support for location-specific control of the Scan & Pay search bar. Operators can now enable or disable product search functionality using the “Show Search Btn” ADM setting on the Location Summary page.
   
• Accessibility Enhancements: Continued improvements to ensure the app meets accessibility best practices.

Bug Fixes

• Stripe Default Card: The first credit or debit card added through Stripe is now automatically designated as the default payment method.
   
• Enhanced Rewards Display: Resolved an issue where reward points could appear to be deducted twice until the home screen was refreshed.
   
• General bug fixes and performance improvements to enhance overall user experience.

Helpful Links

• N/A

How to Update

• Turn automatic updates on for the device or open your app store, search for the Refive Market app, and look for the update option.

Company Kitchen App

Version: 40.2603.0

Release Date: 6/8/26

What's New

• Birthday Gift Feature (configured in ADM): Operators can now configure birthday gifts for app users. Eligible users will receive a birthday gift that is automatically applied on the first day of their birth month at 8:00am (based on the location's time zone), along with a push notification.
   
• Dynamic Balance Display with Subsidy (configured in ADM): The app now displays a real-time effective balance that dynamically includes or excludes subsidy funds based on active time windows. Balances update automatically as subsidy windows begin or end, ensuring users always see accurate available funds across the app/web pages.
   
• Time-Based Product Recommendations (configured in ADM): When product recommendations are enabled, they now adapt to the user's location and time of day, highlighting trending items for a more relevant and personalized experience.
   
• New App Shortcuts: Added Announcements, Send a Snack, and App Referrals shortcuts to the home screen shortcut bar. Shortcuts display conditionally based on feature availability. No further configuration needed.
   
• "Enable Push Notifications" – More Ways to Earn (configured in ADM): If enabled via ADM in More Ways to Earn for an Enhanced Rewards program, users can now earn points for enabling push notifications on their device.
   
• Dining Location Image (configured in ADM): Operators can now upload a custom image for the Dining tab when Dining Favorites are disabled, replacing the default placeholder icon. For best results, use one of the following image sizes—363x282px or 726x564px.

Improvements

• Redesigned Redeem Reward Tray (if enhanced rewards are available via Scan & Pay or Dining): Updated redemption method button text for improved clarity (e.g., “Scan at device” and “Add to dining order”) and enhanced the layout with device-specific instructions for kiosks, unlocked cabinets, and locked cabinets.
   
• Cart Discount Display (discounts configured in ADM): Improved discount visibility on the Cart screen across Scan & Pay and Dining. Discounts now display consistently and correctly support bundle, on-screen, nutritional, tender, after-tax, and promo-code discounts.
   
• Campaign Priority Ordering (configured in Advana): Campaigns now display in the correct priority order across all app surfaces, aligning with the backend configuration.
   
• Scan & Pay Search Bar Controls (configured in ADM): Added support for location-specific control of the Scan & Pay search bar. Operators can now enable or disable product search functionality using the “Show Search Btn” ADM setting on the Location Summary page.
   
• Accessibility Enhancements: Continued improvements to ensure the app meets accessibility best practices.

Bug Fixes

• Stripe Default Card: The first credit or debit card added through Stripe is now automatically designated as the default payment method.
   
• Enhanced Rewards Display: Resolved an issue where reward points could appear to be deducted twice until the home screen was refreshed.
   
• General bug fixes and performance improvements to enhance overall user experience.

Helpful Links

• N/A

How to Update

• Turn automatic updates on for the device or open your app store, search for the Company Kitchen app, and look for the update option.

MobileMarket

Version: 26.03

Release Date: 06/11/26

What's New

• New ADM powered Age Verification platform functionality launched for CV and MobileMarket devices:
  • New functionality will leverage age verification configuration from ADM, where Hotel/Hospitality operators can create custom QR codes for either single use or multi use session durations.
     
  • Consumers will be given a QR code on check-in (pending manual ID check) and can present this at the cooler or PicoMarket, verifying they are of age to shop. Once validated, the consumer will be allowed access and can continue with their normal pre-auth payment flow, purchasing restricted age products without further verification.
     
• New tokenized payments now supported on CV and PicoCooler Locked solutions in EU and UK markets: Secure payment tokenization capability powered by 365 Payments replaces sensitive card data with encrypted tokens at the point of transaction, enabling smarter, more flexible payment flows across pre-authorization flow devices. Tokenization will introduce retry logic for declined payment transactions with subsequent charges to the shopper's card now possible. Tokenization will also introduce more capabilities for incremental charge requests.
   
• MobileMarket devices now support the ability to toggle off QR code receipts for environments where consumers do not or cannot have access to their phones.
   
• Subsidy and Payroll deduct functionality now supported on CV devices, enabling consumers to use their GMA subsidies and payroll deduct balances. It also supports both Top-Off and Rollover subsidy types on CV, giving operators more flexibility in how they fund and manage consumer benefits across their locations.
   
• Operators can now reset HSA lock-out status on coolers remotely from ADM. Operators can simply toggle a specific device to reset the HSA status, allowing consumers to shop from the cooler without requiring a manual, on-site reset. This functionality will require a waiver to be signed before being enabled.

Improvements

• New VisionLink improvements:
  • Student card support: VisionLink now supports student card payments in US/CA across VisionLink enabled coolers/cabinets, enabling the same functionality as credit/debit supported today.
     
  • Fullcount support: VisionLink now supports Fullcount account payments in US/CA across VisionLink enabled coolers/cabinets, enabling the same functionality as credit/debit supported today.
     
  • Canada credit card support: VisionLink now supports Canadian credit card payments, leveraging tokenization flows as currently available in the US.
     
  • Age Verification support: VisionLink now supports CLEAR Age Verification flows across enabled coolers/cabinets in US/CA.
     
  • Improved UI/UX: A new “Welcome Back” screen for repeat/within-session transactions has been added, to inform consumers that we’ve remembered them and to give assurance they’re in an active VisionLink session.
     
• Minor PicoCoffee UI/UX localization improvements to streamline consumer experience alongside PicoMarket and other MobileMarket devices.

Bug Fixes

• Various bug fixes and performance improvements

Helpful Links

• N/A

How to Update

• MobileMarket devices will update automatically

Advana

Version: 26.03.0

Release Date: 6/10/26

What's New

• Location-based campaign deployment now supports more scalable and precise execution, improving targeting and reducing manual effort.
   
• Sales Insights dashboards include performance improvements and new KPIs to provide better visibility into business performance.
   
• Product recommendations now handle limited recommendation data more consistently for time-based recommendation scenarios.

Improvements

• Campaign operations: setup and editing workflows are more efficient, reducing validation time and improving execution consistency.
   
• Digital Signage: improved address validation for location and device relocation workflows to reduce address-related errors during operational moves.

Bug Fixes

• General bug fixes and behind-the-scenes updates to improve platform stability, reliability, and overall performance.

Helpful Links

• N/A

How to Update

• N/A

ADM

Version: 26.05.0

Release Date: 06/17/26

What's New

• When creating a Promotion in ADM, Operators can now upload a list of Location IDs to bulk select Locations. This will streamline the process of selecting hundreds or thousands of records and will save time and effort.
   
• To upload, Operators much fill out the downloadable template from the ADM flow, fill in only the Location GUID, and then upload the file. For reference, the Location GUID can be found in the URL of the Location Summary page.

Improvements

• Both the Refund Details and Refund Transaction reports in ADM have been updated to include information on the ADM User that initiated the Credit Refund. This will provide helpful context for reporting and insights into refund events.

Bug Fixes

• A bug that was causing the Pre-Auth Amount field to not display for some Smart Store configurations in ADM has been fixed. This will ensure that when a Pre-Auth needs to be set that the field is visible.
   
• A bug that was causing a blank print group to appear on some products has been fixed. This will ensure that when a print group is added or changed on a product that it will persist as intended.

Helpful Links

• ADM - Promotions - Operator Guide
• Heartland - ADM Refund Process

How to Update

• ADM will automatically be updated around 6pm EDT on 6/17. No further action is required to receive this update.
  
  Please note, we stage all planned database changes after 9 PM EST, one week ahead of the production deployment to ensure a stable rollout.

Version: 26.05.1

Release Date: 06/29/26

What's New

• N/A

Improvements

• N/A

Bug Fixes

• Consumer Search Export: Fixed an issue that caused the export file from the Consumer Search page to be blank. Exported files now correctly include all associated consumer data.

Helpful Links

• ADM - Consumer Management

How to Update

• No manual actions are needed; this change will automatically be deployed and available in ADM.

Dining

Version: 26.03.0

Release Date: 6/30/26

What's New

• Support for SMS Receipts in Cashier Service on 365 Dining Handheld: When a cashier completes a transaction on the 365 Dining Handheld, the cashier will get a prompt to input a phone number to send a text message receipt to.
   
• Display $0 Balance when a Subsidy is not Available for Use: When there is no Subsidy available for use on the kiosk on the specified day, the kiosk will display the Subsidy balance as $0.
   
• Limiting After Tax Promotions to Only Apply to Select Items/Categories: When an After Tax Promotion is configured to only apply to select items or categories, it can now also be applied such that it does not reduce the price of the tax on the item and applies only on the price of the item.

Improvements

• N/A

Bug Fixes

• Various bug fixes

Helpful Links

• N/A

How to Update

• N/A
   

PayPlus

Version: rel-2026.2.2

Release Date: 05/06/26

What's New

• Revised the recent changes to the Cash Discount flow. Instead of cancelling the transaction when the Cash Discount prompt timer expires, we now proceed with the transaction. Clicking ‘Use Cash’ on the prompt will cancel the transaction.

Improvements

• N/A

Bug Fixes

• N/A

Helpful Links

• N/A

How to Update

• N/A

PicoVend

Version: rel-2026.1.1

Release Date: 05/06/26

What's New

• Revised the recent changes to the Cash Discount flow. Instead of cancelling the transaction when the Cash Discount prompt timer expires, we now proceed with the transaction. Clicking ‘Use Cash’ on the prompt will cancel the transaction.

Improvements

• N/A

Bug Fixes

• N/A

Helpful Links

• N/A

How to Update

• N/A

365 Catering

Version: N/A

Release Date: 05/07/26

What's New

• Scheduled Reports and BEOs
  • The Scheduled Reports and BEOs feature allows caterers/operators to automate report generation and delivery directly from the back office.
     
  • Caterers can create and manage reports by selecting the report type, applying filters such as date range or location, and choosing how often they should be sent.
     
  • Reports can be scheduled daily, weekly, or monthly and delivered automatically to one or more email recipients.
     
  • Depending on the report type, files are sent as PDF or Excel.
     
  • Caterers can also edit or delete schedules at any time, giving them full control over reporting.

Improvements

• Improved search and filtering across menus, items, and modifiers, making it faster and easier to find what you need.
   
• Cleaner, more consistent layout with better visibility of key details like menu names and tags across all devices.
   
• Enhanced overall experience with smoother actions, including deleting modifiers, and more consistent notifications across the back office.

Bug Fixes

• General bug fixes.

Helpful Links

• Relevant articles will be updated in the 365 Catering (Spoonfed) section of the Help Center.

How to Update

• N/A

VMS

Version: 26.03.01

Release Date: 05/07/26

What's New

• N/A

Improvements

• N/A

Bug Fixes

• Offline Machine Service Truck Inventory: We resolved an issue where servicing an offline machine did not remove the prekitted inventory from the route truck. Inventory was being added to the truck during prekit, but the matching service transaction to remove it was not being created when the offline machine was serviced. Truck inventory now correctly reflects the consumed product after an offline machine service is completed.

Helpful Links

• N/A

How to Update

• No update instructions needed. These changes are automatically available in the latest VMS release.

ADM

Version: 26.04.0

Release Date: 05/21/26

What's New

• A new Consumer Engagement feature for Birthday Gifts has been released in ADM. Operators can configure either a balance credit or Reward points to be credited to consumers within their birthday month. When credited, consumers will receive a push notification, which is also customizable, via the 365Pay app that will inform them of their gift.
   
• For Payroll Deduct enabled Locations, we have introduced a new custom reporting feature. For the Payroll Deduct Summary report on ADM, Operators will be able to rename column headers, determine which columns appear, adjust column layouts, and add blank columns. This feature is intended to allow Operators to have the summary report generated in the specific format required by the client, saving time and effort on manually adjusting the report.

Improvements

• For the Rewards – More Ways to Earn feature, a new method for enabling push notifications has been added. Operators can optionally configure this new method for a Rewards program and when consumers opt-into the method and enable push notifications, they will receive the corresponding reward points. To note, the 365Pay release in early June is required for consumers to interact with this method.
   
• Operators managing Order Ahead Dining Locations can now optionally upload an image that will show within the 365Pay app to consumers. This image will replace the default spoon and fork image that shows on the Dining Location tile on the homepage of the app. This is a great way to add customization to Dining locations and to interact with consumers in a new way. To note, the 365Pay release in early June is required for consumers to interact with this method.
   
• The GMA Subsidy feature has been updated to add a new Quarterly Recurrence option. This funding recurrence will fund the Subsidy Balance every 3 months from the specified Start Date.

Bug Fixes

• When consumers used a Gift Pass to make a purchase or fund a GMA Balance, a record for the Gift Pass was created on the Consumer Search grid. We have updated this process so that these records are no longer generated to keep the grid clean and accurate.
   
• General bug fixes.

Helpful Links

• ADM - Enhanced GMA Rewards - Operator Guide
• ADM - GMA Payroll Deduct - Operator Guide

How to Update

• ADM will automatically be updated around 6pm EDT on 5/21. No further action is required to receive this update.
  
  Please note, we stage all planned database changes after 9 PM EST, one week ahead of the production deployment to ensure a stable rollout.

Lightspeed

Version: 26.04.00

Release Date: 05/28/26

What's New

• N/A

Improvements

• N/A

Bug Fixes

• Parlevel Barcodes Now Map Correctly: We fixed an issue where barcodes sent from Parlevel into Lightspeed were matched using the Product ID instead of the unit SizeID. Barcodes now resolve to the correct size.
   
• Order Consolidation Report Totals: We corrected the Order Consolidation Report so the Fill and dollar totals now calculate correctly on the website and in the PDF export, and page totals no longer duplicate a row when a line wraps across pages.

Helpful Links

• N/A

How to Update

• No update instructions needed. These changes are automatically available in the latest Lightspeed release.