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Table of Contents

May 2026

What's New/Release Notes for May 2026

PayPlus

Version: rel-2026.2.2

Release Date: 05/06/26

What's New

Revised the recent changes to the Cash Discount flow. Instead of cancelling the transaction when the Cash Discount prompt timer expires, we now proceed with the transaction. Clicking ‘Use Cash’ on the prompt will cancel the transaction.

Improvements

Bug Fixes

Helpful Links

How to Update

PicoVend

Version: rel-2026.1.1

Release Date: 05/06/26

What's New

Revised the recent changes to the Cash Discount flow. Instead of cancelling the transaction when the Cash Discount prompt timer expires, we now proceed with the transaction. Clicking ‘Use Cash’ on the prompt will cancel the transaction.

Improvements

Bug Fixes

Helpful Links

How to Update

365 Catering

Version: N/A

Release Date: 05/07/26

What's New

Scheduled Reports and BEOs
- The Scheduled Reports and BEOs feature allows caterers/operators to automate report generation and delivery directly from the back office.
- Caterers can create and manage reports by selecting the report type, applying filters such as date range or location, and choosing how often they should be sent.
- Reports can be scheduled daily, weekly, or monthly and delivered automatically to one or more email recipients.
- Depending on the report type, files are sent as PDF or Excel.
- Caterers can also edit or delete schedules at any time, giving them full control over reporting.

Improvements

Improved search and filtering across menus, items, and modifiers, making it faster and easier to find what you need.
Cleaner, more consistent layout with better visibility of key details like menu names and tags across all devices.
Enhanced overall experience with smoother actions, including deleting modifiers, and more consistent notifications across the back office.

Bug Fixes

General bug fixes.

Helpful Links

Relevant articles will be updated in the 365 Catering (Spoonfed) section of the Help Center.

How to Update

VMS

Version: 26.03.01

Release Date: 05/07/26

What's New

Improvements

Bug Fixes

Offline Machine Service Truck Inventory: We resolved an issue where servicing an offline machine did not remove the prekitted inventory from the route truck. Inventory was being added to the truck during prekit, but the matching service transaction to remove it was not being created when the offline machine was serviced. Truck inventory now correctly reflects the consumed product after an offline machine service is completed.

Helpful Links

How to Update

No update instructions needed. These changes are automatically available in the latest VMS release.

ADM

Version: 26.04.0

Release Date: 05/21/26

What's New

A new Consumer Engagement feature for Birthday Gifts has been released in ADM. Operators can configure either a balance credit or Reward points to be credited to consumers within their birthday month. When credited, consumers will receive a push notification, which is also customizable, via the 365Pay app that will inform them of their gift.
For Payroll Deduct enabled Locations, we have introduced a new custom reporting feature. For the Payroll Deduct Summary report on ADM, Operators will be able to rename column headers, determine which columns appear, adjust column layouts, and add blank columns. This feature is intended to allow Operators to have the summary report generated in the specific format required by the client, saving time and effort on manually adjusting the report.

Improvements

For the Rewards – More Ways to Earn feature, a new method for enabling push notifications has been added. Operators can optionally configure this new method for a Rewards program and when consumers opt-into the method and enable push notifications, they will receive the corresponding reward points. To note, the 365Pay release in early June is required for consumers to interact with this method.
Operators managing Order Ahead Dining Locations can now optionally upload an image that will show within the 365Pay app to consumers. This image will replace the default spoon and fork image that shows on the Dining Location tile on the homepage of the app. This is a great way to add customization to Dining locations and to interact with consumers in a new way. To note, the 365Pay release in early June is required for consumers to interact with this method.
The GMA Subsidy feature has been updated to add a new Quarterly Recurrence option. This funding recurrence will fund the Subsidy Balance every 3 months from the specified Start Date.

Bug Fixes

When consumers used a Gift Pass to make a purchase or fund a GMA Balance, a record for the Gift Pass was created on the Consumer Search grid. We have updated this process so that these records are no longer generated to keep the grid clean and accurate.
General bug fixes.

Helpful Links

How to Update

ADM will automatically be updated around 6pm EDT on 5/21. No further action is required to receive this update.

Please note, we stage all planned database changes after 9 PM EST, one week ahead of the production deployment to ensure a stable rollout.

April 2026

What's New/Release Notes for April 2026

VMS

Version: 26.02.00

Release Date: 4/2/26

What's New

Planned Product Changes for Paired Selections: Operators can now schedule product changes on paired slots without manually unpairing first. The forecasting engine recognizes pending changes on paired slots, and prekitting automatically includes the new products prior to the service date. This ensures drivers have the correct stock for planned product swaps, improving route efficiency and eliminating the need for manual workarounds when changing products on paired selections. Swap and copy functionality for vending machine planograms is also now available.
Wallet Sales in Reports: A new “Wallet Sales” column is now available in the Route Sales, Location Sales, Account Sales, and POS Sales reports. Previously, wallet transactions were grouped under Cash Sales, making it difficult to see the true payment type breakdown. The new column appears after the Cashless Sales column, and Cash Sales has been recalculated to exclude wallet transactions. Total Sales remains unchanged (Cash + Wallet + Cashless = Total). All export formats (CSV, Excel, PDF) include the new column.

Improvements

Disable Product Changes in Stock App: We added a new company-level setting (“Allow product changes”) under Company Settings > Driver tab. When disabled, the product change option is hidden from drivers in the Stock App planogram selection flow, preventing unauthorized product swaps. The setting is enabled by default, preserving current behavior. Available on both iOS and Android.
Selection Capacity Warning: A new company-level setting (“Selection capacity warning”) is available under Company Settings > Driver tab. When enabled, drivers receive a warning at save time if entered stock quantities exceed the selection capacity. A confirmation modal lists all over-capacity selections, and inline highlighting helps drivers quickly identify and correct data entry errors. The setting is disabled by default.

Bug Fixes

Inventory List Prekit Button Display: Fixed an issue where prekit buttons were hidden on the Inventory List screen. Buttons now display correctly and are accessible to drivers during their route workflow.
Remote Price Change Error: Fixed an issue where a “Change id not found” error occurred during remote price changes. Price changes now process without errors.
Machine Layout Modification Error: Fixed an issue where a server error occurred when modifying machine layouts. Layout modifications now save successfully.
Canteen Report Pricing: Fixed an issue where the Canteen Report displayed incorrect pricing. The report now reflects accurate price values.

Helpful Links

How to Update

No update instructions needed. These changes are automatically available in the latest VMS release.

Version: 26.03.00

Release Date: 04/30/26

What's New

Machine Management Tab on Machine Models: We introduced a Machine Management tab to Machine Models, giving operators a single screen to view which machines are assigned to a model versus which are eligible. Operators can now bulk assign or unassign machines directly from this tab without navigating away.
CV Cooler Stock App Flows: We introduced Computer Vision Cooler support within Stock App workflows. Operators managing CV-enabled coolers can now complete inventory and stocking tasks directly in the Stock App rather than switching to a separate interface, streamlining the service workflow for CV cooler locations.
Margin-Based Pricing Rules: We introduced margin-based pricing rules, enabling operators to define pricing driven by margin thresholds rather than fixed prices or cost-plus rules. This gives operators more flexibility to maintain target margins across product categories without manually adjusting individual product prices.

Improvements

Cash in Machines Report Enhancement: We enhanced the Cash in Machines report to provide a complete, exportable view of uncollected cash across all machines and markets. Operators can now see the full picture of outstanding cash in one place and export the data for reconciliation or reporting.
Equipment Display Selection Standardization: We standardized equipment selection displays across the platform. Operators working across multiple modules will now encounter a consistent selection interface regardless of context, reducing confusion and training overhead.

Bug Fixes

Reporting Accuracy and Filtering: We resolved a number of issues affecting report accuracy and filtering across the platform. Warehouse and region filters now apply correctly across Analytics, Financial, and Market reports, including Cash in Machines, Money Bags, Market Transactions, Reset History, and OCS, ensuring data is scoped to your selected location. We also corrected Route Sales Report margin percentages when filtering by Machines Only, fixed Service Date and Service Type filtering in the Consolidation Report, and resolved a shrinkage tracking issue in truck consolidation where reassigned shrinkage was recording an incorrect starting value.
Reporting Performance: We addressed load time and reliability issues across several reports. The POS Sales and Machine Sales reports now load significantly faster for operators with large data volumes. The Machine Prices report no longer times out for operators with large machine counts. Machine Sales by Day, by Hour, and by Day of Week reports also load faster, note that the Day of Week report is now scoped to the last 30 days.
Planogram and Route Management: We fixed the "Only Show Active Products" filter on the planogram edit screen, which was not expanding search results to include inactive products when turned off. We also resolved issues with alert ticket creation, tickets created from an alert now correctly link to the associated asset and can be updated after creation. Additionally, the Waste Report now correctly restricts route visibility to your warehouse assignment instead of returning a system error.
Lightspeed Integration: We fixed two issues affecting operators using the Lightspeed integration. Product substitutions now apply to all positions in a paired planogram slot instead of updating only one position, keeping your planogram consistent. The system also now validates that a presentation exists for a substitute product before the substitution is processed, preventing errors downstream.
Stock App and Integrations: The money bag scan screen in the Android Stock App has been updated to use a current, supported barcode scanning library. Scanning behavior is unchanged. For operators using both QuickBooks Online and Sage integrations, QuickBooks Online is now consistently treated as the source of truth for invoice item data when both are active.

Helpful Links

How to Update

No update instructions needed. These changes are automatically available in the latest VMS release.

AVLive

Version: 26.03.00

Release Date: 4/2/26

What's New

Partial Refund Capability: The AV Live credit card refund feature now supports partial refunds. Operators can enter any refund amount from $0.01 up to the full original transaction value through the self-service refund modal. The system displays a clear confirmation showing the remaining non-refundable balance after a partial refund is processed. One refund per transaction is supported by the payment processor, so the transaction is locked from further refunds after any refund (partial or full).
Transactions Refunded Report: A new Transactions Refunded Report is available under Reports > Heartland. Operators can filter by date range (defaults to last 7 days) and by user. The report displays Transaction ID, Device, Machine Name, Transaction Date, Original Amount, Refund Amount, Remaining Balance, Refund Date, and Executing User. Export is available in CSV, Excel, and PDF formats.
Keefe Card Acceptance for PicoVend: PicoVend machines now accept stored value Keefe cards via barcode scan. This enables facilities such as correctional institutions to offer cashless vending through Keefe stored value cards on PicoVend machines. The feature includes balance inquiry, stored value deduction, and successful vend reporting. AV Live also supports Keefe card configuration with per-transaction pricing, custom button labels, and reconciliation reporting.

Improvements

Vending Cash Discount Compliance Update: We updated the vending payment display to comply with card network rules. Vending machines now show both the cash price and the card price on the payment terminal, with the cash price set as the base price and the card price calculated automatically. Operators configure the cash discount amount (as a dollar value or percentage) in AV Live, and the system calculates the card price accordingly. This applies to PayPlus 2026.2.0 and PicoVend 2026.1.0.
GMA Connected Campus Messaging: We improved the messaging displayed when setting a GMA connected campus on a machine or device, making the workflow clearer for operators configuring campus associations.
Machine Transfer Product Handling: Products are no longer duplicated when transferring a machine between companies. If a product already exists in the destination company, the system now recognizes it and skips the copy, preventing duplicate product entries.

Bug Fixes

Machine Planogram Template Validation: Fixed an issue where a machine could be created with an empty planogram template, which caused errors downstream. The system now validates that a planogram template is selected before allowing machine creation.

Helpful Links

How to Update

No update instructions needed. These changes are automatically available in the latest AVLive release.

Version: 2026.4.0

Release Date: 04/30/26

What's New

Improvements

DetailSales and DetailSalesRaw Row Limit: We added a configurable row limit (default 1,000 rows) to the DetailSales and DetailSalesRaw reports to mitigate slow report loads and CPU spikes. If you need more rows for a specific use case, the limit is configurable and can be increased.
Remote Price Change — Clearer Device State Messages: When you push a Remote Price Change and the change does not apply, you now see a distinct message indicating whether the device cannot be found or simply needs to be updated, so the corrective action is clearer.
Pepsi CTGSD — Vending Price Populated: We now populate the vending price (vmmr) in the Pepsi CTGSD file that AVLive generates, giving Pepsi-integrated operators complete pricing data in the file output.

Bug Fixes

Data Persistence — Company Contact Info and Report Settings: We fixed two related data-persistence issues. Contact information you enter when creating a company is now correctly saved to the Company record itself, not just to the main Operator user. We also fixed several reports that were not retaining your prior settings between runs, so your filter and parameter selections now persist as expected.

Helpful Links

How to Update

No update instructions needed. These changes are automatically available in the latest AVLive release.

Stockwell Webapp

Version: 26.02

Release Date: 4/16/26

What's New

This release improves latency of the stockwell.ai webapp platform and improves reliability as we scale.

Improvements

Improvements were made to reduce the latency of the stockwell.ai website and make it more robust.

Bug Fixes

Fixed bug that prevented operators from charging transactions they had access to.
Minor bug fixes were made to improve internal efficiency.

Helpful Links

How to Update

Webapp release will be deployed automatically across the fleet.

365Pay

Version: 10.2602.0

Release Date: 4/30/2026

What's New

Cart Persistence Across Dining Flow: When Dining is enabled for a location, users will now retain items in their cart even if their selected pickup time expires. After choosing a new pickup time, their cart will remain intact. Additionally, if a user exits the dining flow before completing a transaction, their cart will persist and can be resumed via a “Resume order” button on key pages such as Home, Pay, Offers, Rewards, and Account.
Checkout from Recommended Products: When Recommended Products are enabled for a location, users can now initiate the ordering flow directly from the recommended products carousel. This enhancement allows for a more seamless experience by enabling checkout directly from suggested items. Recommended Products can be enabled/disabled in the Location Summary via ADM.

Improvements

Default Dining Pickup Option Set to Dine In: For locations with both Dine In and To Go enabled, Dine In will now be selected as the default pickup option.
Enhanced Receipt Page Filtering Experience: Updates to the receipt page UI/UX improve the ease of sorting and reviewing past transactions.
Reward Protection for Verified Phone Numbers: The Add Phone Number More Ways to Earn method now grants rewards only once per uniquely verified phone number, preventing duplicate rewards for the same number.
Clearer Instructions for Scan at Kiosk Rewards: Instructional messaging for the Scan at Kiosk reward redemption method has been updated to better guide users through the redemption process.
Improved Home Page Loading Indicator Placement: The loading indicator on the Home page has been repositioned to avoid overlapping with other UI elements during refresh.
Accessibility Enhancements: Continued improvements to ensure the app meets accessibility best practices.

Bug Fixes

General bug fixes and performance improvements to enhance overall user experience.

Helpful Links

How to Update

Turn automatic updates on for the device or open the app store, search for the 365Pay app, and look for the update option.

Refive Market App

Version: 30.2602.0

Release Date: 4/30/2026

What's New

Cart Persistence Across Dining Flow: When Dining is enabled for a location, users will now retain items in their cart even if their selected pickup time expires. After choosing a new pickup time, their cart will remain intact. Additionally, if a user exits the dining flow before completing a transaction, their cart will persist and can be resumed via a “Resume order” button on key pages such as Home, Pay, Offers, Rewards, and Account.
Checkout from Recommended Products: When Recommended Products are enabled for a location, users can now initiate the ordering flow directly from the recommended products carousel. This enhancement allows for a more seamless experience by enabling checkout directly from suggested items. Recommended Products can be enabled/disabled in the Location Summary via ADM.

Improvements

Default Dining Pickup Option Set to Dine In: For locations with both Dine In and To Go enabled, Dine In will now be selected as the default pickup option.
Enhanced Receipt Page Filtering Experience: Updates to the receipt page UI/UX improve the ease of sorting and reviewing past transactions.
Reward Protection for Verified Phone Numbers: The Add Phone Number More Ways to Earn method now grants rewards only once per uniquely verified phone number, preventing duplicate rewards for the same number.
Clearer Instructions for Scan at Kiosk Rewards: Instructional messaging for the Scan at Kiosk reward redemption method has been updated to better guide users through the redemption process.
Improved Home Page Loading Indicator Placement: The loading indicator on the Home page has been repositioned to avoid overlapping with other UI elements during refresh.
Accessibility Enhancements: Continued improvements to ensure the app meets accessibility best practices.

Bug Fixes

General bug fixes and performance improvements to enhance overall user experience.

Helpful Links

How to Update

Turn automatic updates on for the device or open the app store, search for the Refive Market app, and look for the update option.

Company Kitchen App

Version: 40.2602.0

Release Date: 4/30/2026

What's New

Cart Persistence Across Dining Flow: When Dining is enabled for a location, users will now retain items in their cart even if their selected pickup time expires. After choosing a new pickup time, their cart will remain intact. Additionally, if a user exits the dining flow before completing a transaction, their cart will persist and can be resumed via a “Resume order” button on key pages such as Home, Pay, Offers, Rewards, and Account.
Checkout from Recommended Products: When Recommended Products are enabled for a location, users can now initiate the ordering flow directly from the recommended products carousel. This enhancement allows for a more seamless experience by enabling checkout directly from suggested items. Recommended Products can be enabled/disabled in the Location Summary via ADM.

Improvements

Default Dining Pickup Option Set to Dine In: For locations with both Dine In and To Go enabled, Dine In will now be selected as the default pickup option.
Enhanced Receipt Page Filtering Experience: Updates to the receipt page UI/UX improve the ease of sorting and reviewing past transactions.
Reward Protection for Verified Phone Numbers: The Add Phone Number More Ways to Earn method now grants rewards only once per uniquely verified phone number, preventing duplicate rewards for the same number.
Clearer Instructions for Scan at Kiosk Rewards: Instructional messaging for the Scan at Kiosk reward redemption method has been updated to better guide users through the redemption process.
Improved Home Page Loading Indicator Placement: The loading indicator on the Home page has been repositioned to avoid overlapping with other UI elements during refresh.
Accessibility Enhancements: Continued improvements to ensure the app meets accessibility best practices.

Bug Fixes

General bug fixes and performance improvements to enhance overall user experience.

Helpful Links

How to Update

Turn automatic updates on for the device or open the app store, search for the Company Kitchen app, and look for the update option.

ADM

Version: 26.03.0

Release Date: 4/28/26

What's New

We have introduced the ability to initiate an HSA Reset remotely from ADM for Imbera G319 and Minus Forty cabinets. Operators must first email 365vision@365rm.com to request a consent form via email. Once signed and returned, 365 will enable the ability at the Org level. Going forward, any Device within that Org will display an HSA Reset button on the Device Summary page, if the device is currently in an HSA lockout.
The Initial Balance concept on the Location Summary page has been updated to now offer Reward Points as another incentivization option. Operators can set a Reward Point balance that will be applied to new consumer accounts that are created at that Location, given that Rewards are in use. This is another method that can be leveraged to entice consumers to create GMA accounts.
The consumer pay apps recently introduced a verified phone number concept, which allows users to enter and verify their number. Within ADM, we have updated the Phone Number fields on the Consumer Search grid and the Consumer Summary page to indicate whether the phone number listed has been verified by the user.

Improvements

For International operators, the 365Payments Reconciliation and 365Payments Monthly Statement reports have been updated to provide more complete and reliable financial data to reconcile disbursements. These updates will provide more accurate tax and terminal information, as well as importantly making the report generate via payout dates and not the transaction date.
The Rewards History grid on the Consumer Summary page has been updated with a couple of changes. First, the grid will now show earned points via Sales, in addition to the redeemed points. Secondly, the grid has had a bug fixed that prevented some redemptions from not displaying if the Product Tier Points value had been changed on the overall Rewards program.

Bug Fixes

General bug fixes.

Helpful Links

ADM Initial Balance

How to Update

ADM will automatically be updated around 6pm EDT on 4/28. No further action is required to receive this update.

Please note, we stage all planned database changes after 9 PM EST, one week ahead of the production deployment to ensure a stable rollout.

MobileMarket

Version: 26.02

Release Date: 04/30/26

What's New

New ADM powered Age Verification platform functionality launched for CV devices:
- New functionality will leverage age verification configuration from ADM, where Hotel/Hospitality operators can create custom QR codes for either single use or multi use session durations.
- Consumers will be given a QR code on check-in (pending manual ID check) and can present this at the cooler, verifying they are of age to shop. Once validated, the consumer will be allowed access and can continue with their normal pre-auth payment flow, purchasing restricted age products without further verification.
Subsidy and Payroll deduct functionality now supported on CV devices, enabling consumers to use their GMA subsidies and payroll deduct balances. It also supports both Top-Off and Rollover subsidy types on CV, giving operators more flexibility in how they fund and manage consumer benefits across their locations.
Operators can now reset HSA lock-out status on coolers remotely from ADM. Operators can simply toggle a specific device to reset the HSA status, allowing consumers to shop from the cooler without requiring a manual, on-site reset. This functionality will require a waiver to be signed before being enabled.

Improvements

Bug Fixes

Various bug fixes and performance improvements

Helpful Links

How to Update

MobileMarket devices will update automatically

V5/Dining

Version: 26.02.0

Release Date: 04/30/26

What's New

New ADM powered Age Verification platform functionality launched for kiosks:
- New functionality will leverage age verification configuration from ADM, where Hotel/Hospitality operators can create custom QR codes for either single use or multi use session durations.
- Consumers will be given a QR code on check-in, pending manual ID check, and can present this at the kiosk when a restricted item is scanned, verifying they are of age to purchase. Once validated, the consumer will be allowed to purchase restricted age products without further verification within the same shopping journey.
- QR codes can be managed in ADM, with batch creation, time and session duration functionality, as well as the ability to disable QR access codes at anytime.
- New day/time functionality also supported, allowing Operators to disable kiosk sales for restricted items at certain times of day or entire days.
[Dining] New QR Code for Dining to App Incentivization banner that supports the number of rewards the user could receive if they sign up for the app.

Improvements

New MarketSight improvements:
- New Audio cues added to the under-ringing modal to clearly guide consumers on resolution paths.
- New 3-frame video clip shown instead of static images, to more clearly highlight to the consumer the scanning action that was detected as under-ringing.
- New high-resolution images now captured with reduced motion blur.

Bug Fixes

Various bug fixes

Helpful Links

How to Update

Advana

Version: 26.02.0

Release Date: 04/23/26

What's New

Campaign creation now supports display order / priority in Advana Portal, helping teams control how active mobile campaigns are prioritized.
Campaign editing now supports updates to kiosk device types on existing campaigns, reducing the need to recreate campaigns for kiosk targeting changes.
- Campaign device-type editing in this release is limited to kiosk-related device types.
- Mobile device-type editing is not supported in this release.
Campaign setup now includes clearer handling for display order configuration, including guidance when priority is unset or may conflict with another campaign.
- Digital Signage / Skykit device-type editing is not supported for adding new Digital Signage / Skykit targeting to an existing campaign in this release.

Improvements

Bug Fixes

Campaign media upload: corrected backend handling for mobile discount campaign image uploads, including .HEIC files.
Campaign device management: fixed device removal so only selected kiosk devices/device types are unscheduled.

Helpful Links

How to Update

March 2026

What's New/Release Notes for March 2026

365 Kitchen Management

Version: rel-

Release Date: 03/31/26

What's New

Approver User Role
Introduces a new user role and recipe approval workflow to improve governance and control over recipe changes

Improvements

Features include;
Approved recipes are locked from edits by lower level users
Approver user had the option to upload and display signature on recipe spec sheets within the software and on printed recipes
Public API v8 exposes approved fields.
Approved
Approvedat
approverName
approverSignatureSrc

Bug Fixes

Helpful Links

Approver User Role
API Swagger

How to Update

Support team will need to create first Approver user on your account. Request can be sent on live chat in software or sent via email

ADM

Version: 26.01.0

Release Date: 03/26/26

What's New

A new report has been introduced to ADM for International Operators. This report for all credit transactions will provide the necessary total transparency to reconcile accounts and resolve payments for Operators.

Improvements

All time zones for Mexico have been added to ADM. This was the last localization effort for Mexico within ADM on our path to deploying additional hardware.
The Modifiers column on the Favorited Dining Products report has been updated to provide clearer context around the selected modifiers. This update will ensure accurate and easy to use information for the products a consumer has favorited.

Bug Fixes

There was a bug on some consumer facing digital receipts that was causing the currency symbol to not display correctly. With this fix, the currency symbol that displays will match the currency in which the transaction was completed.

Helpful Links

https://help.365retailmarkets.com/hc/en-us

How to Update

ADM will automatically be updated around 6pm EDT on 3/26. No further action is required to receive this update.
Please note, we stage all planned database changes after 9 PM EST, one week ahead of the production deployment to ensure a stable rollout.

365 Catering

Version: rel-

Release Date: 03/17/26

What's New

The main features of this Live Update include Improved Order Module and Unknown allergen with 365 Kitchen Management / Kafoodle
Improved Order Module: We’ve redesigned the Order Module to provide caterers with greater visibility, control, and a modern, intuitive interface. Users can now see key operational metrics, manage timeslots and access detailed order, customer, and payment information in dedicated tabs, and take actions directly from the order list. Enhanced search, audit tracking, and a defined order state flow improve workflow efficiency and accountability.
“Unknown” Allergen- Kafoodle / 365 KM: Kafoodle introduced a new allergen value “Unknown”. 365 Catering now supports the “Unknown” allergen status for ingredients when supplier information is incomplete. This is reflected in both the Back Office and Online Ordering, with clear messaging to customers to ensure transparency and confidence in allergen information.

Improvements

Freedompay and Worldpay Integration: Worldpay accounts can now successfully add and store cards, make payments, and process refunds via the Freedompay/Worldpay integration, ensuring a seamless and secure payment experience across all channels.
Improved Image Quality on Mobile: Enhanced image rendering to improve clarity and reduce distortion on mobile devices. Optimized image delivery to ensure sharper visuals on high-resolution screens without impacting performance.

Bug Fixes

Helpful Links

Relevant articles will be updated in the HelpCentre in the 365 Catering (Spoonfed) section.

How to Update

VMS

Version: 26.01.00

Release Date: 03/15/26

What's New

PCV Door Unlock and Stockwell Integration (Pepsi Service Workflow): Drivers now see an unlock button on the asset detail screen for PCV coolers, allowing them to trigger a door unlock directly through the Stock app via Stockwell. Post-service photos are now mandatory before a service call can be finalized, ensuring proper documentation of completed work.
Stock App – “In Progress” Service Status: We enhanced the Stock app to support an “In Progress” status for service records. This allows drivers to be able to make changes to Prekit amount during the service.
Level Product Cost Integration: We introduced an inbound integration with Level for product cost data. VMS now receives cost updates from Level via a new API endpoint and automatically maps and applies them to the correct product records. This eliminates manual cost entry and ensures pricing data stays current across systems.
Lightspeed Integration – Asset Numbers and Substitution Processing: We enhanced the Lightspeed ordering integration to include asset numbers in prekit order payloads and UPCs in product catalog sync. When a warehouse substitutes a product, VMS now detects the substitution, validates pricing tiers, recalculates order pricing automatically, and schedules the substitution as a planogram change so routes reflect the new product. Substitutions missing pricing tier data are rejected with a clear error message. Note: Paired slot substitutions for Pepsi dual-slot coolers are not yet available and will ship in a follow-up hotfix.

Improvements

OCS – Tech2Success Location Contact Flags: We updated the OCS Locations contacts, adding a flag to include them or exclude them from the Tech2Success sync.
Machine Notes Preserved During Location Move: We improved the machine location move tool with a “Bring Notes” checkbox. When checked, a machine’s existing notes and service history move with it to the new location. When unchecked (the default), notes are cleared. This gives operators control over whether historical context follows the equipment during relocation.

Bug Fixes

Days of Operation Field Visibility: Fixed an issue where the Days of Operation field was incorrectly hidden in non-PepsiCo environments based on permission settings. The field is now visible to all users in non-Pepsi environments and only hides when restricted in PepsiCo environments per their specific configuration.
Stock App – Tech Ticket Notes Background: Fixed an issue where the Android Stock app displayed the Tech Tickets notes text box with a black background, making text unreadable. The background color is now corrected and text displays properly on all Android devices.
Stock App – Duplicate Product Lines at End-of-Day: Fixed an issue where the Pepsi Stock app showed duplicate product line entries at end-of-day in certain conditions, confusing drivers about actual inventory counts. The display logic is corrected and duplicate lines no longer appear.
Paya Payment – Card Decline Logic: Fixed an issue where a declined card during a Paya payment still marked the invoice as paid in VMS, creating a reconciliation discrepancy. Payment status logic is updated so declined cards no longer incorrectly mark invoices as paid.
Kiosk Reset Log – Timezone Display: Fixed an issue where the Kiosk Reset Log displayed timestamps in UTC instead of the local timezone. Timestamps now display in the kiosk’s local timezone for accurate reference.
Stock App – Save on Cancel Dialog: Fixed an issue where clicking “Yes” on a cancel dialog in the Android Stock app saved changes instead of discarding them. The cancel logic is corrected and changes are properly discarded when canceling.
Bulk Invoice Send – Tax Data Missing: Fixed an issue where bulk invoice sends were not pulling tax data from the QuickBooks integration, resulting in invoices sent without tax information. Tax data now flows correctly from QuickBooks into bulk invoice operations.
Stock App – Machine Photo Viewing Error: Fixed an issue where viewing machine photos in the Stock app sometimes threw an error and failed to display images. Image loading logic is corrected and photos now display reliably.
DEX Password Bypass and Price Change Resend: Fixed an issue where price changes were not sending to DEX devices properly when password bypass was enabled. The price change logic is corrected for DEX bypass mode, and a new resend command allows support to retry failed price changes without creating duplicate requests.

Helpful Links

How to Update

No update instructions needed. These changes are automatically available in the latest VMS release.

MobileMarket

Version: 26.01

Release Date: 03/19/26

What's New

Restocking mode for Smart Coolers is now supported in the 365Ops app. Stockers can now scan the in-app QR code with the Pico’s scanner to instantly open its device page in the 365Ops app, eliminating the need to search manually. From there, drivers can view the planogram, start Service Mode to unlock the cooler for restocking, and review Service Image History. Access is limited to devices within their permitted organizations and locations.
GMA Purchase confirmation CTA’s on Pico devices now support introductory rewards incentivization, turning every purchase confirmation into an enrollment moment. Operators can configure a set amount of introductory rewards to offer first time GMA users to claim on sign-up, with timebound expiry. Example below:

Improvements

Consumers can now see when their subsidies are available to use on the device (based on day/time rules), increasing clarity on when subsidies can be claimed.

Bug Fixes

Fixed a bug where prices were intermittently not showing correctly on the price lookup menu for CV devices specifically.
Various bug fixes and performance improvements

Helpful Links

How to Update

MobileMarket devices will update automatically

V5/Dining

Version: 26.01

Release Date: 03/12/26

What's New

[Dining] Ability to support Text Message notifications when orders are submitted to the kitchen with a phone number and not from the app.
[Dining] MM6/MM6 Mini will be able to support the Castles U1F reader and through that reader it will be able to take Castles Campus Card payments
GMA Purchase confirmation CTA banners now support introductory rewards incentivization, turning every purchase confirmation into an enrollment moment. Operators can configure a set amount of introductory rewards to offer first time GMA users to claim on sign-up, with timebound expiries. Example below:

Improvements

Consumers can now see when their subsidies are available to use at the kiosk (based on day/time rules), increasing clarity on when subsidies can be claimed.
QR code receipts are enabled by default but can now be disabled per device in ADM giving operators the flexibility to remove the option from the purchase confirmation screen for kiosks.
Receipt delivery has been transitioned from email to SMS and QR code - a simpler, faster way for customers to access their receipts on the go.

Bug Fixes

Various bug fixes and performance improvements

Helpful Links

How to Update

Company Kitchen

Version: 40.2601.0

Release Date: 03/12/26

What's New

Favoriting Dining Products: Users can save their favorite menu items for quicker access. Favoriting can be enabled or disabled per location via ADM. When enabled, users can favorite items from the Menu or Item Details page (including saved customizations) and access/manage them from the Home page, a dedicated section on the Menu page, and the Account page. If disabled, the standard dining experience remains unchanged. Favoriting Dining Product functionality can be enabled/disabled in the Location Summary via ADM.

Improvements

Segmentation by App for Enhanced Rewards: The Reward Segmentation feature lets operators control which app(s) display a reward program. Users only see reward programs that are segmented to the app they’re using. Segmentation can be configured in the Rewards program setup via ADM.
Relocated Product Recommendations: Product Recommendations now appear below the Offers carousel on the Home page for locations that display both. Product Recommendations can be enabled/disabled in the Location Summary via ADM.
Updated Keyboard for Zip Code Input: Updated the keyboard for zip code input to be alphanumeric to cover more areas.
Receipt Update for Claimed Rewards: Update receipts to clearly show when a Reward has been used. The receipt will display the item’s normal price and include a line under the product name that says “Rewards Redemption (FREE),” similar to how promotion discounts are shown.
Updated Onboarding Verbiage: Messaging now clarifies when an email isn’t associated with an account and a new account will be created.
Updated Reward Status Tier Expiration Verbiage: Verbiage in the Reward details’ Earned Status section is now clearer for Tier expiration.
Accessibility Enhancements: Continued improvements to ensure the app meets accessibility best practices.

Bug Fixes

General bug fixes to improve app performance.

Helpful Links

How to Update

Turn automatic updates on for your device or open your app store, search for the Company Kitchen app, and look for the update option.

Refive Market

Version: 30.2601.0

Release Date: 03/12/26

What's New

Favoriting Dining Products: Users can save their favorite menu items for quicker access. Favoriting can be enabled or disabled per location via ADM. When enabled, users can favorite items from the Menu or Item Details page (including saved customizations) and access/manage them from the Home page, a dedicated section on the Menu page, and the Account page. If disabled, the standard dining experience remains unchanged. Favoriting Dining Product functionality can be enabled/disabled in the Location Summary via ADM.

Improvements

Segmentation by App for Enhanced Rewards: The Reward Segmentation feature lets operators control which app(s) display a reward program. Users only see reward programs that are segmented to the app they’re using. Segmentation can be configured in the Rewards program setup via ADM.
Relocated Product Recommendations: Product Recommendations now appear below the Offers carousel on the Home page for locations that display both. Product Recommendations can be enabled/disabled in the Location Summary via ADM.
Updated Keyboard for Zip Code Input: Updated the keyboard for zip code input to be alphanumeric to cover more areas.
Receipt Update for Claimed Rewards: Update receipts to clearly show when a Reward has been used. The receipt will display the item’s normal price and include a line under the product name that says “Rewards Redemption (FREE),” similar to how promotion discounts are shown.
Updated Onboarding Verbiage: Messaging now clarifies when an email isn’t associated with an account and a new account will be created.
Updated Reward Status Tier Expiration Verbiage: Verbiage in the Reward details’ Earned Status section is now clearer for Tier expiration.
Accessibility Enhancements: Continued improvements to ensure the app meets accessibility best practices.

Bug Fixes

General bug fixes to improve app performance.

Helpful Links

How to Update

Turn automatic updates on for your device or open your app store, search for the Refive Market app, and look for the update option.

365Pay

Version: 10.2601.0

Release Date: 03/12/26

What's New

Favoriting Dining Products: Users can save their favorite menu items for quicker access. Favoriting can be enabled or disabled per location via ADM. When enabled, users can favorite items from the Menu or Item Details page (including saved customizations) and access/manage them from the Home page, a dedicated section on the Menu page, and the Account page. If disabled, the standard dining experience remains unchanged. Favoriting Dining Product functionality can be enabled/disabled in the Location Summary via ADM.

Improvements

Segmentation by App for Enhanced Rewards: The Reward Segmentation feature lets operators control which app(s) display a reward program. Users only see reward programs that are segmented to the app they’re using. Segmentation can be configured in the Rewards program setup via ADM.
Relocated Product Recommendations: Product Recommendations now appear below the Offers carousel on the Home page for locations that display both. Product Recommendations can be enabled/disabled in the Location Summary via ADM.
Updated Keyboard for Zip Code Input: Updated the keyboard for zip code input to be alphanumeric to cover more areas.
Receipt Update for Claimed Rewards: Update receipts to clearly show when a Reward has been used. The receipt will display the item’s normal price and include a line under the product name that says “Rewards Redemption (FREE),” similar to how promotion discounts are shown.
Updated Onboarding Verbiage: Messaging now clarifies when an email isn’t associated with an account and a new account will be created.
Updated Reward Status Tier Expiration Verbiage: Verbiage in the Reward details’ Earned Status section is now clearer for Tier expiration.
Accessibility Enhancements: Continued improvements to ensure the app meets accessibility best practices.

Bug Fixes

General bug fixes to improve app performance.

Helpful Links

How to Update

Turn automatic updates on for your device or open your app store, search for the 365Pay app, and look for the update option.

365Ops

Version: 26.01

Release Date: 03/19/26

What's New

QR-Based Unlock for Vision Smart Stores: Stockers can now scan the in-app QR code with the Pico’s scanner to instantly open its device page in the 365Ops app, eliminating the need to search manually. From there, drivers can view the planogram, start Service Mode to unlock the cooler for restocking, and review Service Image History. Access is limited to devices within their permitted organizations and locations.

Improvements

Bug Fixes

General bug fixes to improve app performance.

Helpful Links

365Ops App – Operator Guide
cvProducts - Market Service Mode and Restocking Process - USA

How to Update

Turn automatic updates on for your device or open your app store, search for the 365Ops app, and look for the update option.