Purpose

This guide contains links to some of the most common articles that will help you get started with Spoonfed.

Process

After browsing through the articles, if you still have questions related to how to use your account, a Spoonfed Customer Success Partner is available to help! Just click the small chat box in the bottom-right corner to speak with someone on our team.

We highly recommend you add this page as a bookmark on your web browser, so you can search our articles easily whenever you need help.

Help Center Articles for the Back Office

• Check the Calendar
  
  
• Add a New User
  
  
• Add a New Customer
  
  
• Add a New Order
  
  
• Edit an Order
  
  
• Is an Order Confirmed or Unconfirmed?
  
  
• Send an Order Confirmation Email
  
  
• Charge an Order with a Credit Card
  
  
• Add a Credit Card
  
  
• Print Orders for Production
  
  
• Print a Delivery Schedule
  
  
• Create an Invoice
   
• Menu Module Introduction
  
  

Help Center Articles for the Online Ordering Page

• Order Online with Spoonfed
  
  
• Login and Create an Account
  
  
• Link to Online Ordering Site
  
  

Chat Support

If you still have questions, a Customer Success Partner is available during working hours to assist you. In the Spoonfed Back Office, click the gold chat button in the bottom-right corner to speak with a Success Partner.  

A chat box will appear with tools to help you find the answers you need.

1. Click New Conversation to start a conversation with a Success Partner.
   
   
2. While you wait, you can search for articles related to your question.
   
   
3. Click Spoonfed Knowledge Base to let the system match you to articles that might be related to your question.

That's how to get started with Spoonfed!