Please note the following guidance is to assist your team with editing tax rates. The most accurate resource is the Canada Government's official announcements, which may evolve from the documents linked below.
The Government of Canada has announced a proposed measure to provide GST/HST relief on certain items from December 14, 2024, to February 15, 2025.
"How It Works
Businesses are expected to remove the GST/HST on qualifying goods at checkout as of December 14, 2024."
Change Tax Rate
Change your Tax rate(s) in Setup > Organization > Tax Rates.
Important Notes
If you change or edit your Tax Rate(s), NEW Orders will have the Tax Rate applied. However, EXISTING Orders will need to be manually updated to the appropriate Rate. For any Orders that need this updated Tax Rate, manually change the Tax Rate in each Order.
In some cases, you may also need to change this in each Menu.
Edit an existing Tax Rate
-
Navigate to: Setup > Organization > Tax Rates.
-
Click the edit icon next to the Tax Rate you intend to edit.
-
Change the Rate
-
Click 'Save'.
Please make sure the Rate you apply complies with Government guidance. Orders placed after you make the change, will be charged with the new tax rate.
Orders that have been created for a future date before you made the change, still need to be manually edited.