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ADM - Cashier Service - Operator Guide
Updated

Purpose

This document explains how to set up a Cashier-Service Dining Menu using ADM. It also showcases the cashier's experience of using such a menu at the kiosk. 

The Cashier Service Dining menu can be used in a 365Dining environment to display menus and sub-menus on a ReadyTouch device when it is in Cashier Service mode. In an environment where this is used, the orders and payments would be taken by a cashier on-site, rather than the consumer placing their own order.

To learn how to use the Cashier mode on the kiosk, please see the article ReadyTouch - Cashier Mode - End User Guide

 

ADM Settings

Accessing the Cashier Service Menu List

  1. Log into ADM.

  2. From the main menu at the top of the page, select the Menu option. Then select Cashier Service from the resulting drop-down menu.

    ADM - Main Menu - Menu - Self Service, Cashier Service, Tablet Service, and Static Menus
  3. You will now be taken to the Cashier Service Menu List, which shows all of the locations where you have created a cashier menu.

Adding a New Cashier Service Menu

  1. Now that you have navigated to the Cashier Service Menu List using the steps above, select the location where you would like to create this new menu. This is done with the drop-down menu next to the Create New button. Once selected, click on the Create New button. 

    ADM - Menu List - Location Selection
  2. Once the new page loads, you can then name the Menu, as well as select the Days of the week and times of day that the menu will be active.

    ADM - Menu settings - Name and time settings.png

 

Adding Sub-Menu Sections

Now that you have added a New Cashier Service Menu using the steps above, you can add sub-menu sections to your menu. These sections include item buttonsmenu buttons, an Open Price button, and/or a Static Menu, all of which are described below. You may also select the Import Existing Menu Items button at the bottom of the page. 
Once you have added subsections to your menu, click Save at the bottom of the page.

 

Add an Item Button

The Add Item button is for creating a button that links to ONE individual item.

  1. Click the Add Item button.
     
  2. The product database for the location will now display. Click on the item that you want to turn into a button, then select Add. You may only choose one item at a time. 

    mceclip5.png
  3. If desired, give the button a name. This name will be visible to the customers on the kiosk screen. If you do not add a name here, it will default to the product name.

    mceclip6.png
  4. Click Add, and your item will now be part of the menu.

    mceclip8.png
  5. Continue to add more Item buttons as needed. Click Save to keep the item(s) as part of the menu.
    NOTE: You will have the option to delete an item from the menu only after you save the menu.

    mceclip9.png

   

Add a Menu Button

A menu button allows you to have multiple items nested under ONE button. For an example, the button could be called "Fruit", and it would have items like "Banana", "Apple", and "Orange" nested within it.

  1. Click the Add Menu button.
     
  2. Give the button a name. If your device is a ReadyTouch/ Dining device, you may also add an image. 

    Image10.png
  3. Click Add.
     
  4. The Menu button that you just created will display. From here, select Add Products.

    mceclip10.png
  5. The product database for the location you had chosen will display. Click on all the products that you want to link to this one button. Selected products will be highlighted in blue. 

    NOTE: There is a limit of 12 products you can add to one Menu button on the V5 MicroMarket, NanoMarket, PicoCooler, PicoCooler Breeze, PicoMarket, and PicoMarket+ but there is no limit to how many products you can add for a ReadyTouch/Dining kiosk.
     
  6. Click Add when you have chosen all of your products, then click Save.

    mceclip11.png

 

Add Open Price Button

This feature allows a cashier ring up an item and set a price for it while doing so. This is useful for items that are not yet logged into the system, or as a manager override. 

  1. Select the Add Open Price button

  2. You will now be able to change various settings for the Open Price button, such as the maximum price that can be used for the item, as well as the various reasons the item was not available in the system. 

  3. When you have made your selections, click Add

 

Add Static Menu

The Add Static Menu button creates a menu that shows up all day, even outside active hours. Learn more about Static Menus by reading the article ADM - Static Service - Menu Creation

   

Add Menu Products to Print Groups

Once your menu is saved, you will need to add the products in your menu to their correct print groups. This ensures the item is sent to the correct part of the kitchen. 

  1. From the main menu, select the Location button. This will bring you to the Location tab, which is the home page of ADM. 

    ADM - Main Menu - Location (Operator View)
  2. Select the name of the location where the menu was created.

     
  3. The Location Summary will now appear. From here, select the Products tab.

    ADM - Location Summary - Options and settings.png
  4. Search for the products you wish to add to your menu. Find the column that shows Print Group and assign the appropriate print group to the item. Then, click save.

   

Complete Menu Setup

  1. From the main menu, select the Location button to go to the Location tab, also known as the home page of ADM. 

    ADM - Main Menu - Location (Operator View)
  2. Select the name of the location where the menu was created.
     
  3. The Location Summary will now appear. Select the Update Prices and Full sync button for the menu to be applied to the kiosk.

    ADM - Buttons - Cancel, Save, Update Prices, Update Prices & Full Sync

 

Editing An Existing Menu

Once a menu has been saved, you may edit it at any time. 

  1. First, access the Cashier Menu List as you have done previously. 

  2. Select the name of the menu that you would like to edit. 

  3. Click on the menu/item button and drag it up or down to reorder the menu. You can also do this for individual products nested within a menu.

    Extending_2.gif
  4. You can preview the menu by selecting the Preview at the bottom of the page. Please note that submenus are not available in the preview. 

     

 

Editing a Product in a Menu

 

  1. From the Cashier Menu List, select the name of the menu that contains the products you would like to edit. 
  2. Move the cursor near the price of the item. You will see two options appear when hovering:
    • Delete: Click the trash can icon to remove the product.
    • Edit: The Product Summary screen will display.
      NOTE: This will take you away from the Menu. To change pricing at the location level, you will need to scroll to the bottom of the Product Summary page and adjust the Price field for the location.
    • ADM - Menu - Edit Product in Menu

    • Extending_3.gif
  3. Save any changes made.

  4.  
  5. Go to the Location Summary page and click Update Prices. This will fully sync the changes, and they will take effect at the kiosk level immediately.

 

 

Cashier Experience 

Item Level buttons will have a plus (+) sign in the lower right corner. When an item button is tapped, the product will automatically be added to the consumer's cart.

For devices on the V5 platform, the following will be displayed:
itembutton.png

For Dinging devices, the following will be displayed: 

Dining - Consumer View - Item Level Buttons.png

 

Menu buttons will have three lines in the lower right corner. When a menu button is clicked, the consumer will see the nested options to choose from.

For devices on the V5 platform, the following will be displayed: 
menubutton1.png

For Dining devices, the following will be displayed: 

Dining - Consumer View - Menu Buttons.png

 

 

365Dining, MM6, and ReadyTouch

For 365Dining devices, such as the ReadyTouch and MM6 kiosks, operators can choose to display menu buttons as text or images. The menu button text name or image will display in the menu button bar on the kiosk, as well as on the screen as the heading for that particular section of the menu.

Each menu item must have an image associated with it for image buttons to be visible on the menu. In other words, if one menu item does not have an image, none of the menu items will show image buttons. This prevents buttons from appearing with no image. Until all images have been uploaded, buttons will only display as text.

This feature only applies to main menu items, and does not apply to sub-menus.