Purpose
The Send a Snack feature lets users send any amount they choose to other accounts. Operators don’t pay to enable it or incur any fees. The snack amount is simply deducted from the end user’s account balance.
Process
Request This Feature
This feature is not turned on by default. Please contact 365Support via live chat, at (888) 365-6282 or support@365rm.com to have this feature enabled.
ADM Settings
This feature must be enabled by 365Support. Once enabled, no additional ADM setup is required. Send a Snack can be activated at either the org level or for individual locations.
Reporting
Operators can run the Send a Snack report to view details such as:
- Sender
- Recipient
- Sender and recipient locations
- Date and time the snack was sent
- Snack status (accepted, expired, etc.)
- Snack amount
The Customer Experience
Please see the Send A Snack - End User Guide article for information about the experience of utilizing this feature.