HelpCenter

Micro Market Welcome Kit
Updated

Downloadable PDF version at bottom of page.

 

Sample notice to market contacts:

 

Welcome to Avanti Markets! 

We are excited for you to become part of Avanti Markets. 

We are happy to assist you to begin the new journey and guide you through. Below are some instructions that you will find helpful when installing our market. 

  • How to notify your staff 

Attached to the email, you will receive a document titled “Grand Opening”. This is a document for you to print, email, and share with your staff to get them excited about the new market install! 

  • How to prepare the space 

When we install a new market, we advise to have a clear space prepared for the installation. It is very important to make sure there is enough room to install the market. 

This means: 

  • Make sure there is a clear path for our installers. 

Please understand that our installers need a clear path for safety and have enough room to bring and install our machines. This means unnecessary items such as furniture or stored items should be removed as well. 

  • Double check your power requirements. 

Please make sure that you have read and have understood our ‘Power Requirements’ guide. This is important when installing new market for our installers to connect all our machines to power and run smoothly. This means all designated plugins for equipment are powered properly and ready to go. 

  • Double check the ‘Network Requirements’. 

‘Network Requirements’ is as important as ‘Power Requirements’. Please make sure that you have read and understood what the requirements are. When installing, having a properly working network is essential. Make sure that the hardwired connection is functioning and ready to go. 

 

Sample notice to new customers:

 

Welcome to Avanti Markets! 

We are excited for you to become part of Avanti Markets. We are happy to assist you to begin the new journey and guide you through. Below are some instructions that you will find helpful when setting up your new Market Card. 

How to Register: 

  1. Scan the Market Card at the kiosk 
  2. Enter your first and last name, email, and select ‘next’ 
  3. Verify email and select confirmation 

How to add funds to Market Card 

  1. Scan your Market Card 
  2. Add cash by selecting ‘Add Cash’ then insert money to the bill acceptor 
  3. Add debit or credit by selecting ‘Add with Debit’ and select the amount 

How to purchase items 

  1. Shop the market 
  2. Scan your item at the kiosk 
  3. Pay using one of the payments: 
  • Market Card Debit/Credit Mobile Phone Fingerprint• Payroll Deduct 

How to purchase no scan items 

  1. Items with no barcode can be purchased by selecting ‘No Scan Items’ on the upper right side of the kiosk screen 
  2. Search for the item by category 

How to change Order 

  1. When scanned an unwanted item, select the minus sign on the right to remove

How to manage account 

  1. Visit www.mymarketcard.com 
  2. Log in or sign into your account 
  3. View transaction history, reload Market Card, view inventory, and more 

Thank you for choosing Avanti Markets. We are very excited to begin our journey together! 

 

Sample notice of Grand Opening:

Dear Employees, 

We are excited to bring you a new employee benefit to our work environment that provides you with exceptional food and beverage services! Avanti Markets will be your new convenient micro market that will provide you with an almost limitless selection of fresh food meal options, snacks and a variety of beverage choices! 

We hope to support your work-life balance with the convenience of an Avanti Market in our workplace. You will find this market to be reasonably priced, simple to use, convenient for everyone and completely customizable to your personal needs. If you want something in your market, they can most likely provide it! 

 

Grand Opening Date: 

Location: 

Time: 

 

Plan to stop by the Grand Opening of your new market for your FREE reloadable Market Card, just takes a minute and you’ll be ready to shop 

 

Download: