HelpCenter

Avanti - Frequently Asked Questions
Updated

How do I determine my local service provider (local vending operator) and their contact information?

Typically, you should find your local service provider's contact information on or near the kiosk.  If you do not see it, we recommend you follow up with HR or the department at your facility that oversees your market.  Alternatively, please click on the following link to move forward:  Avanti - How to Identify Your Local Service Operator

I'd love to make a product suggestion for the micro market. Who do I contact?

Please reach out to your local service provider (local vending operator), who maintains and manages your market location.  Typically, you should find your local service provider's contact information on or near the kiosk.  If you do not see it, we recommend you follow up with HR or the department at your facility that oversees your market. 

I forgot my username and password for my Market Card account. What can I do?

Head over to the dedicated account portal: Mykioskcard.com. Once there, you'll be able to reset your password by selecting "Forgot Password". Your username is the email used to sign up for the account.

 

How do I add money to my Avanti Market Card account?

You can reload or recharge your Market Card via kiosk direct using cash to load funds or a credit or debit card.  You may also log in to www.mykioskcard.com and use your credit or debit card to load funds. 

In addition, you may use your Avanti Markets mobile app to perform the reload. 

For more information on the mobile app and setting up a market account, check out our Signing Up as a Market User guide!

Where are Avanti Markets located?

Avanti Markets, Inc. provides unattended retail solutions nationwide and internationally.  Each market is owned, maintained, and managed by a local service provider (local or regional vending operator).  Avanti Markets Inc.’s corporate headquarters is in Renton, Washington.  Please feel free to visit our website, www.avantimarkets.com to discover more about Avanti Markets.