SAW/ ELO Touchscreen
Requested components for your defective part shipment:
- Monitor (15" or 19")
- Digitizer attached to monitor
- Control board + USB harness
Serial number is typically near the upper right hand side on the back of the screen
Impact Touchscreen
Requested components for your defective part shipment:
- Monitor (19")
- Power supply
- USB-A to USB-A cable
- Mounted speakers
Serial number is under the barcode located on the corner near the audio cables
Ceronix Touchscreen
Requested components for your defective part shipment:
- Monitor (15" or 19")
- Mounting bracket
- Audio Board and Speakers
- Audio board power supply
- USB cable
Serial number is located on the back of the screen
Goldfinger Touchscreen
Requested components for your defective part shipment:
- Monitor (15" or 19")
- Mounting bracket
- Audio Board and Speakers
- Audio board power supply
- Breakout box and cable
- USB cable
Serial number is on the bottom left on the back of the screen
Sewell Video Converter
Requested components for your defective part shipment:
- Sewell device
- 5v power supply
Serial number is located on the back and typically starts with "L"
2D Optical Scanner
There are currently three different 2D scanner models in the field.
Requested components for your defective part shipment:
- Scanner
- USB micro cable
Serial number is located on a sticker on the scanner case. *Some units do not have a serial number.
Biometric Reader
Requested components for your defective part shipment:
- Biometric reader (no bracketing please)
Serial number is located on the bottom of the device
Ingenico Payment Device
Requested components for your defective part shipment:
- Ingenico IUC285 Reader (no bracketing please)
Serial number is located on the underside of the device
MEI 2600/2800 Bill Validator
Requested components for your defective part shipment:
- Bill validator
- Cash box
- MEI Data Harness
Serial number is located on the side of the validator
ITL BV50 Bill Validator
Requested components for your defective part shipment:
- Bill validator
- Cash box
- IF17 Power & Data Hub + Serial and USB cables
- 12v AC power adapter + cable
Serial number is located on the side of the validator
PCs
Requested components for your defective part shipment:
- Please only include the PC with your shipment. We do not require the power supply or AC cable
Dell Optiplex PCs
The PC model can be found on the front bezel of the PC, typically near the power button
The Service Tag is located either on the top, side or on the back panel of the computer
Asus PCs
VM440 - Silver Asus
Serial number is located on the top left corner of the PC
EB10xx - Black Asus
Serial number is located on a sticker on the top of the PC
DVRs
Avanti Markets supports Nuvico EVL400/800 DVR and the following Samsung DVR models:
SRD-440, SRD-443, SRD-493, HRD-440, HRD-442, HRD-482, HRX-420
Requested components for your defective part shipment:
- DVR
- Power supply (if not powering on)
Serial number is located on either on the top corner or the bottom of the DVR unit depending on the model.
Star Printer TSP700
Requested components for your defective part shipment:
- Star Printer
- Power adapter (if unit is not powering on)
Serial number is located on the bottom of the printer
Kiosk Trackball
Requested components for your defective part shipment:
- Trackball + USB/ PS2 harness
- Mounting bracket (pre-2016 kiosk models)
There are no serial numbers for the trackball