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Avanti - How to locate serial numbers on kiosk equipment and kit for shipment
Updated

SAW/ ELO Touchscreen 

Requested components for your defective part shipment:

  • Monitor (15" or 19")
  • Digitizer attached to monitor
  • Control board + USB harness

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Serial number is typically near the upper right hand side on the back of the screen

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Impact Touchscreen

Requested components for your defective part shipment:

  • Monitor (19")
  • Power supply
  • USB-A to USB-A cable
  • Mounted speakers

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Serial number is under the barcode located on the corner near the audio cables

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Ceronix Touchscreen

Requested components for your defective part shipment:

  • Monitor (15" or 19")
  • Mounting bracket
  • Audio Board and Speakers
  • Audio board power supply
  • USB cable

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Serial number is located on the back of the screen

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Goldfinger Touchscreen

Requested components for your defective part shipment:

  • Monitor (15" or 19")
  • Mounting bracket
  • Audio Board and Speakers
  • Audio board power supply
  • Breakout box and cable
  • USB cable

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Serial number is on the bottom left on the back of the screen

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Sewell Video Converter

Requested components for your defective part shipment:

  • Sewell device
  • 5v power supply

Serial number is located on the back and typically starts with "L"

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2D Optical Scanner

There are currently three different 2D scanner models in the field. 

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Requested components for your defective part shipment:

  • Scanner
  • USB micro cable

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Serial number is located on a sticker on the scanner case. *Some units do not have a serial number.

 

 

 

Biometric Reader

Requested components for your defective part shipment:

  • Biometric reader (no bracketing please)

Serial number is located on the bottom of the device

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Ingenico Payment Device

Requested components for your defective part shipment:

  • Ingenico IUC285 Reader (no bracketing please)

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Serial number is located on the underside of the device

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MEI 2600/2800 Bill Validator

Requested components for your defective part shipment:

  • Bill validator
  • Cash box
  • MEI Data Harness

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Serial number is located on the side of the validator

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ITL BV50 Bill Validator

Requested components for your defective part shipment:

  • Bill validator
  • Cash box
  • IF17 Power & Data Hub + Serial and USB cables
  • 12v AC power adapter + cable

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Serial number is located on the side of the validator

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PCs

Requested components for your defective part shipment:

  • Please only include the PC with your shipment. We do not require the power supply or AC cable

 

Dell Optiplex PCs

The PC model can be found on the front bezel of the PC, typically near the power button

The Service Tag is located either on the top, side or on the back panel of the computer

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Asus PCs

VM440 - Silver Asus

Serial number is located on the top left corner of the PC

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EB10xx - Black Asus

Serial number is located on a sticker on the top of the PC

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DVRs

Avanti Markets supports Nuvico EVL400/800 DVR and the following Samsung DVR models:

SRD-440, SRD-443, SRD-493, HRD-440, HRD-442, HRD-482, HRX-420

 

Requested components for your defective part shipment:

  • DVR
  • Power supply (if not powering on)

 

Serial number is located on either on the top corner or the bottom of the DVR unit depending on the model.

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Star Printer TSP700

Requested components for your defective part shipment:

  • Star Printer
  • Power adapter (if unit is not powering on)

 

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Serial number is located on the bottom of the printer

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Kiosk Trackball

Requested components for your defective part shipment:

  • Trackball + USB/ PS2 harness
  • Mounting bracket (pre-2016 kiosk models)

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There are no serial numbers for the trackball