HelpCenter

PicoCooler/PicoMarket - Locating MAC Address & Setting Static IP
Updated

Purpose

The purpose of this article is to outline the process for Locating MAC addresses and Setting Static IP's on PicoCooler and PicoMarket devices.

 

Locating MAC

  1. On the Pico device, navigate to the driver menu by tapping the top left of the screen 5 times in quick succession.

  2. Enter your driver PIN or login via your ADM email.

  3. Tap on Start Setup App.

  4. Tap on Setup Network.
    mceclip2.png
  5. Tap on WiFi.
    • Make sure to tap on WiFi regardless of the connection type the Pico device is currently utilizing. We are not going to complete the network setup.
      mceclip3.png
  6. On the next screen, the device may say it is already connected to an SSID. Click Next.
    mceclip0.png
  7. Tap the Cogwheel at the top right of the screen.
    mceclip1.png
  8. The MAC address is located near the middle of the Configure Wi-Fi screen. See the below image for the exact location:
    Step6.png

 

Setting Static IP

Setting a static IP is sometimes necessary when connecting to a Local Network. It can be set through either Wi-Fi or Ethernet and should not be needed when connecting through a cellular connection.

 

Wi-Fi

  1. On the PicoCooler or PicoMarket device, navigate to the Setup App.
  2. Tap Setup Network.
    SIP2.png
  3. Tap Wi-Fi.
    SIP3.png
  4. Tap Next.
    SIP4.png
  5. Press and Hold on the name of the desired Network.
    SIP5.png
  6. Tap Modify Network.
    SIP6.png
  7. Tap Advanced Options, then scroll down to IP settings.
    SIP7.png
  8. Tap on DHCP and select Static.
    SIP8.png
  9. Enter the desired IP address, Gateway, and DNS Settings that were retrieved from the Network Administrator on-site. 
    • If the connection is already Static, document the existing values before making any changes.
      SIP9.png
  10. Tap Save.

 

Ethernet

Ethernet configuration is only available to PicoMarket and PicoMarket+ systems.

  1. Navigate to the Setup App.

  2. Tap Setup Network.
    SIP10.png
  3. Tap Ethernet.
    SIP11.png
  4. Make sure Ethernet is toggled on, then tap Ethernet configuration.
    SIP12.png
  5. Enter the desired IP address, Gateway, and DNS Settings that were retrieved from the Network Administrator on-site.
    • If the connection is already Static, document the existing values before making any changes.
      SIP13.png
  6. Tap Save.