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Atrium Premium Payment - Operator Guide
Updated

Overview

Atrium is a cashless payment system for V5 MicroMarket kiosks primarily used on college campuses and is commonly referred to as a “student card”. The student card works in a declining balance model where it can be used like a debit card at any retailer interfaced to the Atrium Transaction Server. The card is normally funded through the university or an online portal managed by Atrium. Atrium makes use of existing student IDs which typically rely on a magnetic stripe for authentication. We will utilize our existing Apriva integration as the payment gateway to process Atrium transactions. Apriva already supports Atrium as a "processor" for student card transactions.

IMPORTANT NOTES:
  • An ID-Tech credit card reader must be used.
    • ONE FUNDED and ONE UNFUNDED LIVE production Student ID cards must be sent to 365 Retail Markets for testing before an order can be shipped out.

  • 365 is not responsible for payment to the operator for Atrium locations. Operators will need to work with Atrium directly.

  • Student Cards cannot be reloaded on the kiosk. This must be done through the university.

  • Student card tender can be used alongside standard credit cards and GMA tenders.

 

Requirements

  1. Make sure your University / Operator has an Atrium account with Apriva.
    Please email dale@atriumcampus.com if they are NOT integrated with Atrium.

  2. Once your Atrium account is active, please email SalesAdmin@365smartshop.com to place an order (SV-0496).
    • The Premium Payment field is configurable. For example: "Spartan Card" for MSU.
      Please include the Premium Payment field request in the order to SalesAdmin@365smartshop.com.

  3. Funded and unfunded LIVE production Student ID cards must be sent to 365 Retail Markets for testing before an order can be shipped out.

 

Roles and Responsibilities

365 needs to work closely with Apriva, Atrium, and the University Operator to coordinate a successful implementation. Lead times to configure the interface are entirely dependent on the responsiveness of the operator and client (university) side resources. Shipping an Atrium kiosk can take anywhere from 1-8 weeks. The key stakeholders are:

  1. Sales
  2. Operator Contact
  3. 365 Fulfillment
  4. Atrium Administrator
  5. Client Network Administrator
  6. Implementation
  7. Project Manager

 

1. Sales

The Sales team communicates directly with the client and confirms they are ready to move forward with the Atrium integration. Operators must provide the 365 Sales team with the following:

  1. How many premium payments the university has and which ones need to be integrated with the kiosk.

  2. The text that will display for the premium payment button on the kiosk.

  3. TWO LIVE Production Student ID cards - one funded with $5 to $10 AND one unfunded.

 

2. Operator Contact

The Operator Contact coordinates client resources and sends student cards to the 365 Fulfillment team. The operator will need to work with the university’s Atrium Administrator and Apriva to get the specs needed to set up a kiosk using Atrium Premium Payment.

 

3. 365 Fulfillment

Once the Atrium specs are complete, Fulfillment will create Atrium terminal number(s) under each of the Apriva Device IDs created as well as enter the Tender Value for each.

 

4. Atrium Administrator

This is an admin generally employed by the university, who will configure the Atrium side of the interface, as well as provide 365 with the site-specific parameter values needed for communications.

 

5. Client Network Administrator

A network admin at the university may or may not be needed. The Atrium interface communicates over a specific port and IP address which may require a network expert on location.

 

6. Implementation

Stages and tests LIVE Production student cards on kiosks before shipping. Cards MUST return a positive transaction or they WILL NOT SHIP.

 

7. Project Manager

The Project Manager assists when needed during the process, from start to finish.

 

Atrium ADM Reports

  1. Log into ADM.

  2. Click the Reports tab in the blue banner at the top of the page.

  3. Search for either the Sold Details report or the Integration Payment report.
    • Sold Details Report: This report shows every transaction by item that was sold for the selected timeframe. Purchases made with Atrium cards are identified as Special in the Pay Method column.

    • Integration Payments Report: This report keeps track of all premium payments related to Atrium.

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Fund Distribution

The disbursement of funds is handled between the University and Atrium.