Purpose

The purpose of this article is to provide instructions regarding mobile picking within the Lightspeed Mobile App. To view these instructions, please download & view the PDF attached to the left-hand side of this article, or see the step-by-step instructions below.
 

Process

See below for how to navigate the LS app.
 

Login Screen

Note: if the login screen is ever black, that means the iPad has no network connection to the server.

1. Zone Selection - allows for the selection of the active zone.
    
2. Pick Orders - redirects to the picking page.
    
3. Product Pictures - lets the user view and change the current product photo(s).
    
4. Return Product - lets the user return products back through LightSpeed.
    
5. Edit Racks - used to make changes and update mapping for the active zone.
    
6. Refresh Pictures - the iPad will contact the server to get an updated list of product photos.
    
7. Log Out - logs the user out of the system completely.
    

Order Selection Screen

1. Picking Zone - displays the current zone. Users can switch between zones by tapping this button and selecting another.
    
2. Order Date - displays the service date the users are picking for. Tapping this button will allow users to change the orderdate if they need to pick orders for another service date.
    
3. Current Printer - displays the current printer the iPad being used will print tote tags to. By default, the Current Printer will reference the zone in which the iPad is being used. If the current printer is changed, the iPad will be locked to that specific printer until it is changed again.
    
4. Total Orders - displays the total number of orders when a route is selected.
    
5. Picking Now - displays how many orders for the select route are actively being picked.
    
6. Picked Orders - displays how many orders for the selected route has already been completed.
    
7. Start Picking - after the user selects the route the want to pick from the Order Group menu. Touching this button will initiate the picking process.
    
8. Check for Orders - touching this button will trigger the iPad to contact and check for more orders on the server for the selected route. If no orders for the selected route have been downloaded yet, this process will have the server contact the provider directly for new orders one time each day.
    
9. Return - this button will redirect back to the main screen.
    
10. Log Out - this button will log out of the application completely.
     
11. Order Groups - This field displays a list of available routes the user can select from to start picking.
    1. Routes highlighted in red means there are orders still left to be picked.
    2. Routes that are black means there are no active orders left to pick.

The total number of orders, and number of orders that have already been completed for that route, can be found just below the route name.
 

Picking Screen

At this time, grab a tote or 2 totes depending on the number of default orders they are configured to. 
(The default number or orders to pick should be set to 2.) 
Attached the iPad to the Arm of the cart, select a route and tap Start Picking. 

Before starting the picking process, take a moment and go over the picking screen with the customer.

The Picking Screen can be divided into 3 sections.

Section 1

1. The name of the product needing to be picked.
    
2. Image of the product.
    
3. The rack, section, row and location of where the product is mapped.
    
4. The buttons to move forward or backwards within the order.
   Note: there is the ability to move forwards and backwards within the order, so long as the order has not been finished, or the print screen has not been reached.
    
5. The change product button:
   1. Change can only be made to a product the is being filtered to the
      current zone
   2. Changes cannot be made to a product that is already on the order.
       
6. Start time and elapsed time for picking the order.
    
7. Overall order picking progress.
    

Section 2

1. Number of units the order is calling for.
    
2. Arrows to increase or decrease the number of units being picked.
    
3. The Zero button, which gives the ability to zero out any products that are out of stock quickly, compared to pushing the down arrow x amount of times.
    

Section 3

1. Order information.
    
2. Number of units ordered vs number of units picked.

Confirm Picking

Tap on the number of units to confirm picking. A green check mark will appear, and the next arrow will now be available, allowing for the ability to move forward with picking.

Print Screen

Once the Print Screen is reached, it will show the following:

1. Print Button - number of tote tags to be printed.
   1. Tap the number to initiate printing.
       
2. Arrows - increase or decrease the number of tote tags to be printed.
    
3. Order Details - prints an itemized ticket of the order.
    
4. Done Printing - will take user back to the order selection screen when they are finished printing.
    
5. Current Printer - destination printer for print jobs.