Overview

This guide will go over the first-time setup of a PicoCooler Breeze, along with additional after-setup resources. It includes instructions on how to use the Evermart Config app, manage and create planograms, set up the Pico device, and more. See PicoCooler Breeze - Introduction to Evermart System for a complete overview of the Evermart system.

With the PicoCooler Breeze, a customer will be able to unlock the cooler via the 365Pay app or credit card (Master Card, Visa, etc.), grab items from the cooler, close the door, and the transaction will complete five seconds after the door is closed.

The Pico can be connected to cellular ONLY, using a Mikrolab/365 provided SIM card.

Four Important Differences Compared to Regular PicoCooler

1. Speakers - located on top of cooler
2. Computer (CDU) - located on top of cooler
3. Internal display and barcode scanner (IGD) - located inside cooler
4. Custom designed and built, high quality, sturdy trays on the shelves

Merchant ID (MID) Setup Process

• During the initial ordering process, besides ordering the hardware (PicoCooler and Cooler), you will need to work with 365 International team to submit the paperwork to obtain your own Merchant ID (MID) to process credit cards on the PicoCooler.
  • All the paperwork will be sent to you by the 365 International team via a secure Virtru email, and they will coordinate this effort between you and Worldline/Six (credit card processor).
  • Please note if you are a customer doing business in multiple countries, you will need to obtain a MID per country.
• Once the MID is set up, you will receive a username/password from Worldline/Six to access your myPortal.
  • The myPortal is how you will obtain detailed information about all the credit card transactions.
  • Worldline/Six will deposit your money directly to your bank less the transaction fee daily.

Worldline/Six myPortal

Operators will receive access to Worldline myPortal as soon as the contract has been accepted and a Merchant ID (MID) has been generated by Worldline/Six. 

This will show the details for daily payouts, terminals, transaction details, etc. If you have any issues, questions, or require additional training with myPortal, please email customerservices@six-payment-services.com.

It is recommended that an operator reviews daily to ensure that everything is batched out and payouts less fees are received.

Below is a sample of the email you as a Merchant will receive to access myPortal:

Sample of follow-up email with username:

Additional links:

• myPortal demo/additional information 
• Sample of screenshots of the type of information that can be found via myPortal 

If you need to add additional people to access myPortal after the initial setup, you must complete the Supplemental Agreement "myPortal" form and send it to customerservices@six-payment-services.com.

• Blank Supplemental Agreement "myPortal" form 

Request for Refunds via Worldline/Six

The operator is the Merchant of Record (MOR); therefore, any refunds required will need to be requested directly by the operator via a request to Worldline processor. 

• Worldline Refund Request Process 

SIM Cards

All SIM cards will be shipped activated and will have a binding contract for twelve months. Operators will receive a recurring fee from 365. If total data plan volume is exceeded, additional fees will apply. 

SIM Cancellation

• If an Operator decides to cancel connectivity via SIM card prior to twelve months, they will still need to pay for twelve months since it is a binding contract.
  • There is no penalty for early termination but will still have to pay for twelve months. After twelve months, one can cancel the contract every month. 
  • Termination MUST be sent on or before the 20^th of the month. To cancel, an email with the SIM card number must be sent to Peter Muhlmann (muehlmann@mikrolab.com) and copy Christian Kägeler (c.kaegeler@mikrolab.com).

First-Time Setup

MinusForty will pre-install the shelving and most of the Evermart hardware (CDU, IGD, cabling, etc.). MinusForty will also verify that the IGD, CDU, and shelves are all working, as well as calibrate the shelves prior to shipping an order out. Once the operator receives the Pico and the cooler/Evermart kit, the operator will need to install the Pico device and speakers.

• The cooler and Evermart come from MinusForty.
• The Pico comes from the distributor.
• Once the cooler is set up, you will need to mount the PicoCooler device on the cooler. Please see PicoCooler Installation (with MinusForty Cooler).
• Once the device is physically installed, the Pico will need to be provisioned.

The sub-sections below will go into further detail.

Level the Cooler

Once the cooler is received and in the desired location, you will need to level it. This can be done using built in hardware on the cooler and either a leveler app on your mobile device or physical leveler.

Install Speakers

1. The speakers must be connected to the CDU. The CDU is located on top of the cooler. You may need a ladder to reach this. The speakers connect to the CDU via USB and audio cable. The audio cable should plug into a green port on the back of the CDU.
   
2. The volume for the speakers is set by the Evermart Config app. By default, the volume will be at the maximum level. If no sound comes through when testing speakers, see PicoPlatform - Troubleshooting Guide - External for further troubleshooting steps.
   NOTE: The volume can be adjusted via Evermart Config app at any point after installation if needed. See Change Cabinet/Cooler Volume.

Install the Pico on the Cooler

The cooler/Evermart hardware will be shipped separately by MinusForty. Once you have the Pico device and the cooler, you will need to mount the Pico to the cooler. You can provision the device before or after mounting the device.

See the following article for instructions on how to mount the Pico: PicoCooler Installation (with MinusForty Cooler).

Provision the Pico Device

The Pico devices are self-provisioned. This means that operators have the ability to attach the device to a desired location. The self-provisioning process can be done before or after installing the Pico device on the cooler.

1. To provision the Pico device, follow the steps in the International - PicoCooler Breeze - Self-Provisioner (Wallee) guide.
   • The following items will be required in order to complete the self-provisioning of the PicoCooler Breeze: 
     • Organization name and location 
     • ADM credentials
     • Evermart CDU serial number (located on CDU on top of cooler)
     • Wallee Terminal ID activation code (needed only if your credit card payment method is accepted).
     • • The activation code should have been sent to you via support@365smartshop.com (the sender may display in the following format: Lorenc Pepaj (Support) <support@365smartshop.com>). If you have not received your activation key, please contact the 365 Support team.
       • IMPORTANT NOTE: Without the activation code, you will not be able to set up your credit card processing.
   • As noted in the guide, the PicoCooler Breeze will ONLY be able to use a cellular (SIM) connection. If you have any issues during this process, see PicoPlatform - Troubleshooting Guide - External for further troubleshooting steps.
     
     
2. Once the device has been provisioned, the hotspot will need to be enabled.

All your backend reports can be accessed via the 365 ADM system. If you are new to 365, you should have received ADM training. If you have not, please reach out to your 365 representative to get your training scheduled.

Enable the Hotspot on the Pico

1. The WiFi hotspot will need to be enabled on the Pico. The WiFi hotspot emits a signal to the Evermart CDU and also needs to be connected to from a mobile device. This allows the mobile device to connect to the cooler via the Evermart app. To have the hotspot enabled on the Pico, contact Mallory.Wonoski@365smartshop.com.
   
   
2. Once the hotspot is enabled, connect your phone to the hotspot on the Pico when you are in range. However, do NOT allow your device to auto-join this network. In your phone's WiFi settings, find the picomarketXXXXXXXX network. The Xs represent the serial number of the CDU. The serial number is located on a sticker on the CDU on the top of the cooler.
3. A password is required to connect to the hotspot. Enter Shinola7 as the password.
   
   
4. Once connected to the hotspot, download the Evermart app.

Download the Evermart Config App

The Evermart Config app allows you to build a planogram of your cooler, and assists you with restocking your products and leveling your shelves.

1. Navigate to your app store.
   
   
2. Search for Evermart Config, then download it.
   
3. Once the app is installed, open it. There should be no login required once the app opens. If you have not connected to the Pico's hotspot, you will be directed to do so.
   
4. Once you have connected to the WiFi hotspot, the app should automatically detect the cooler. See the section below for more information on connecting the app to the cooler.

Connect the App to the Cooler

1. If you are not already connected to the Pico's hotspot, do so now. In your phone's WiFi settings, find the Picomarket network and connect to it. Do NOT allow your device to auto-join this network.
   
   
2. If you are connected to the Pico's hotspot from your mobile device, the app will automatically connect to the cooler when launched.
   
   
3. If the Evermart Config app fails to connect to the cooler, you will see a message stating Cannot connect to the Cabinet. If you see this message, complete the steps below.
   
   
4. Make sure you are connected to the Pico’s hotspot. You can verify in your phone's WiFi settings and on the Evermart Config app. At the top of the app, there is a status bar that shows if the device is connected to WiFi and/or the cooler. 
   • Disconnected from WiFi hotspot and cooler:
     
   • Connect to WiFi hotspot and cooler:
     

1. If you still cannot connect to the cooler after confirming that your mobile device is connected the Pico's WiFi hotspot, navigate to the Settings tab at the bottom of the Evermart Config app.
   
   
   
2. Click Start to search for the cooler (cabinet). Once the cooler is found, you will see a Cabinet found message and the Evermart icon in the upper right corner will turn into a green box with a checkmark. 
   • Please note, when you click Start, you may receive a message asking you to allow your device to connect to other devices on your local network. If you see this message, click OK. 
     
   
3. If you still receive the Cannot connect to the Cabinet message, reboot the Pico and CDU.
   1. Locate the Pico's power cable.
      • On North American units (120V), the Pico and cooler are powered by separate power cables. The Pico power cable is labeled PAY TERMINAL.
        
      • On international units (230V), the Pico and cooler are powered by one single power cord. The power cord will not have a label on it.
   2. Locate the Evermart CDU's power cable, located on the back of the cooler, at the top, labeled receptacle, and unplug it.
      
   3. Leave both unplugged for approximately 30 seconds, then plug the Pico and Evermart CDU back in and try to connect the Evermart Config app to the cooler once more.
   4. If you still cannot connect to the cooler, repeat the troubleshooting steps above. If the issue persists, contact 365 Support.
      
      
4. Once you have connected the app to the cooler, you will need to test the shelves.

Test the Shelves

Physically, the shelves connect to a distribution board with individual ribbon cables. To make the installation of harnessing easier there is no strict order for these cables, the application can be used for mapping the wires to shelves. The next section will cover mapping shelves in the app, but for the first setup, the connection to the shelves should be tested before proceeding.

1. Navigate to the Shelf tab in the Evermart Config app.
   
   
   
2. Tap the Testing button.
   
   
3. Click the Start testing button. The testing process should run. After the process is done, there should be three possible results:
   1. Green Checkmark: Shelf is physically connected and mapped in the app.
      
   2. Not Mapped: Shelf is physically connected but not mapped in the app.
      
   3. Red X: Shelf is not physically connected.
      
      
      
4. If all shelves are connected but not mapped, you can proceed to the Map the Shelves section below. If any of the shelves are not connected, please verify the LEDs are blinking on all the shelves. If any shelves do NOT have a blinking LED, verify all the cables are connected. See PicoPlatform - Troubleshooting Guide - External for further troubleshooting steps.
   
   

Map the Shelves

Physically, the shelves connect to a distribution board with individual ribbon cables. To make the installation of harnessing easier there is no strict order for these cables, the application can be used for mapping the wires to shelves. To map the shelves, complete the steps below.

1. Navigate to the Shelf tab in the Evermart Config app.
   
   
   
2. Tap the Mapping button.
   
   
3. Click the Start mapping button. The mapping process should start. The shelves not mapped should have a loading circle next to them.
   
   
4. Map the shelves starting at the top shelf and working your way to the bottom. To map, put at least 100 grams of weight (such as a bottle of soda) on the shelf and wait for the shelf to detect the weight. Once the shelf detects the weight and maps, the loading circle on the app should turn into a checkmark for the shelf.
   
   
   
5. Remove the product you used to map the shelf and repeat the process until all the the loading circles turn into checkmarks.
   
   
6. Once all shelves have checkmarks, the mapping process is finished.
   • If there are less shelves in the cabinet than the maximum five, the mapping process can be stopped when the number of physical shelves is reached by pressing the Stop mapping button. If the process is stopped via the Stop mapping button, the rest of the shelves will stay unmapped and will be marked with an X on the mapping screen.
     
     
     
7. Once the shelves have been mapped, the planogram will need to be created.

Create Planogram/Stock the Cooler

The layout of the inventory in a cooler is defined by a planogram. The planogram allows the system to automatically detect what product is being removed from the shelf and will allow the system to alert the consumer if a product is put into the wrong place when they are putting an item back. The planogram also communicates with restocking mode in the Evermart Config app to display product placement for drivers. A planogram needs to be created during the first-time setup or if swapping out a product type/introducing a new product type. The planogram should NOT be edited when simply restocking.

A planogram should be created when the cooler and the Pico are in Service Mode. Then, with the help of the Evermart Config app, the planogram can be created.

1. On the Pico device, tap the upper left corner 5 times to access the Driver Menu.
   
   
2. On the Driver Menu screen, enter your PIN.
   • PINs for accounts are set up under Users and Roles in ADM. 
     
     
3. Click the Start Service Mode button.
   
4. The following screen will display.  
   
5. In addition to putting the Pico in Service Mode, you will also need to put the cooler in Service Mode. To do so, open and close the cooler three times in a row.
   (If you need further assistance with the cooler process, contact MinusForty at (800) 800-5706 for assistance.)
   
   
6. Once the Pico and cooler are in Service Mode, open the Evermart Config app on your mobile device and click the Planogram tab.
   
   
   
7. Verify the Recognition state is turned On. If it is not, toggle it on.
   
   
8. Click the Activate Auto Planogram button.
   
9. This will show black rectangles imitating the top view of shelves. There should be no dots on this screen yet as we are starting a brand new planogram with an empty cooler.
   NOTE: A planogram must be created for each shelf and only ONE shelf can be done at a time.
   
10. Scan the product you would like to add to the planogram on the Evermart IGD's barcode scanner (under the built-in display), then place the product where you would like it to go in the cooler. Wait for confirmation from the IGD's display that it has registered the product. You will also hear a beep.
    • If a product is not found when scanning it on the IGD, verify the product is added into the database and extended to the location in ADM (See ADM - Add, Edit, or Extend a Product). The IGD is communicating with the product database from ADM to determine what product the UPC belongs to.
    
11. Repeat the steps above for each product you need to program into the planogram. 
    
    
12. Once you have finished the planogram, click the Finalize Planogram button.
    
    
    
13. The planogram has been completed. The system now knows what products belong on which shelves and where on the shelf they are located.
    
    
14. The planogram is created by scanning and placing one of each product type (i.e. Coke, then Sprite, then Pepsi) in the desired locations, as described above. Now that this has been done, you will need to stock the cooler completely. Follow the steps in the Restock Cooler section.
    
15. Close the cooler door and verify that Service Mode is exited out of on the Pico. The point of sale should reload.

After Setup Resources

Consumer Experience

This section will go over what the consumer will experience when they go to make a purchase.

1. Consumers will need to unlock the cooler using one of these methods:
   • Scan account QR code from 365Pay app
   • On-Screen Email and PIN input
   • Insert/tap a debit/credit card
   • Scan a scanner ID card
     
     
2. The consumer can then select as many items as needed from the cooler.
   
   
3. The Pico will automatically recognize the products that were just removed and put them in the consumer's cart on the Pico.
   
   
4. The checkout is automatic and the process is triggered when the door is closed and left closed for 5 seconds.

See PicoCooler Breeze - Introduction to Evermart System for more detailed information.

Evermart Config App

The Evermart Config app is used during and after the setup of the PicoCooler Breeze.

How to View Current Planogram/Inventory

1. Open the Evermart config app, then click on the Inventory icon at the bottom of the screen.
   
   
   
2. Click the Inventory button from the Inventory tab. This will display the current planogram/inventory in the cooler shelf by shelf from top to bottom (from one to five). The dots pictured on the planogram may overlap because of the measured values distorted by the pushers.
   
3. Click on a shelf to see a detailed list of items on that shelf.
   • Each green title shows what the container should hold, and the lists below them
     show the actual products that are in the container.
   
4. For instructions on restocking the PicoCooler Breeze, see Restock Cooler. For instructions on removing product(s) from inventory, see the Remove Product(s) From Inventory section.

Restock Cooler

1. On the Pico device, tap the upper left corner 5 times to access the Driver Menu.
   
   
2. On the Driver Menu screen, enter your PIN.
   • PINs for accounts are set up under Users and Roles in ADM.  
     
     
3. Click the Start Service Mode button.
   
4. The following screen will display.  
   
5. In addition to putting the Pico in Service Mode, you will also need to put the cooler itself in restocking mode. If you are not familiar with putting the cooler in restocking mode, contact MinusForty at (800) 800-5706 for instructions.
   
   
6. Scan the first product type with the scanner on the Evermart IGD.
   
7. Place the product onto a shelf according to the planogram.
   • When stocking multiple instances of the same product, you only need to scan that product once and continue stocking without having to scan every instance of that product. Remember that you will still need to wait for confirmation from the IGD built-in display or listen for a beep to confirm the product was recognized before adding another.
   • If you are not sure where a product goes, you can use the Evermart Config app to see. Follow the steps below:
     • Click the Inventory tab.
       
       
     • Click the Restocking button. On the Restocking screen, you should see the current planogram (example below).
       
       
     • Scan the product on the inner scanner. After scanning, the available placements for the product should turn green, as shown below.
       
       
8. When another product type is introduced, scan the first product of that type and start filling the cooler with that product.
   
   
9. Once you are finished restocking, close the cooler door and verify that Service Mode is exited out of on the Pico, and the point of sale is loaded again.

Remove Product(s) From Inventory

1. Enter Service Mode on the Pico and enter Restocking on the app. See steps above (How to View Current Planogram/Inventory) for instructions on how to enter these modes.
   
   
2. To remove a single item from the planogram inventory, swipe left on the item (under the green title) until the Delete button appears, then click the Delete button.
   
   
   
3. To remove the full contents of a container from the planogram inventory, swipe left on the green title until the Delete button appears, then click the Delete button.
   
   
   
4. If you'd like to clear the whole inventory, see Clear Entire Inventory.

Change Products on a Planogram

This section will show how to swap out products for different products in your cooler.

1. On the Pico device, tap the upper left corner 5 times to access the Driver Menu.
   
   
2. On the Driver Menu screen, enter your PIN.
   • PINs for accounts are set up under Users and Roles in ADM.  
     
     
3. Click the Start Service Mode button.
   
4. The following screen will display.  
   
5. In addition to putting the Pico in Service Mode, you will also need to put the cooler itself in restocking mode. If you are not familiar with putting the cooler in restocking mode, contact MinusForty at (800) 800-5706 for instructions.
   
   
6. Open the Evermart Config app and click the Planogram tab at the bottom.
   
   
   
7. Tap on the Activate Auto Planogram button.
   
8. Empty the selected row or rows by removing products one by one.
   
   
9. When empty, scan the new products and start putting them into the empty row one by one. (only the first one has to be scanned each time you start adding a different product.)
   
   
10. As soon as the inventory is refilled, tap on the Finalize Planogram button. This will stop the Auto Planogram mode.

Clear Entire Inventory

This section will show how to remove ALL products at once from inventory.

1. On the Pico device, tap the upper left corner 5 times to access the Driver Menu.
   
   
2. On the Driver Menu screen, enter your PIN.
   • PINs for accounts are set up under Users and Roles in ADM.  
     
     
3. Click the Start Service Mode button.
   
4. The following screen will display.  
   
5. In addition to putting the Pico in Service Mode, you will also need to put the cooler itself in restocking mode. If you are not familiar with putting the cooler in restocking mode, contact MinusForty at (800) 800-5706 for instructions.
   
   
6. Physically remove the products.
   
   
7. Open the Evermart config app and go to the Inventory tab.
   
   
   
8. Click the Clear Inventory button. 
   
   
   
9. This screen will pop up to confirm that you do, in fact, want to clear inventory just in case you tapped on the Clear Inventory button by mistake. Enter the number the app is displaying and click Yes. This will clear ALL inventory from ALL shelves.
   

Check Cabinet/Cooler Status

You can check the to see if the cooler is opened/closed, locked/unlocked, and if the inventory does not contain anything that is against health and safety

1. Open the Evermart Config app and click the Cabinet tab at the bottom (this should be the first tab).
2. Click the Check Cabinet Status button.
   

Change Language on IGD

This will change the language displayed on the IGD; however, the audio coming through the speakers will still be in English only. This does NOT change the language on the Pico.

1. Open the Evermart Config app and click the Cabinet tab at the bottom (this should be the first tab).
   
   
2. Click the Check Cabinet Status button.
   
   
3. Click the Change button under Change cabinet configuration.
   
   
   
4. The following should be listed, but the data has not yet been downloaded from the cabinet yet. Click on the Download button to do so.
   
5. Select the desired language from the Change cabinet language field.
   
6. Click Upload to send the modification to the cabinet/cooler.

Change Cabinet/Cooler Volume

This will adjust the volume of the audio that comes through the speakers.

1. Open the Evermart Config app and click the Cabinet tab at the bottom (this should be the first tab).
   
   
2. Click the Check Cabinet Status button.
   
   
3. Click the Change button under Change cabinet configuration.
   
   
   
4. The following should be listed, but the data has not yet been downloaded from the cabinet yet. Click on the Download button to do so.
   
5. There is a slide bar under the Change cabinet volume section. Adjust accordingly.
   
6. Click Upload to send the modification to the cabinet/cooler.

Change Currency Displayed on IGD

This will adjust the currency displayed on the Evermart IGD. This does NOT change the currency on the Pico.

1. Open the Evermart Config app and click the Cabinet tab at the bottom (this should be the first tab).
   
   
2. Click the Check Cabinet Status button.
   
   
3. Click the Change button under Change cabinet configuration.
   
   
   
4. The following should be listed, but the data has not yet been downloaded from the cabinet yet. Click on the Download button to do so.
   
5. Choose the desired currency from the Change cabinet currency drop-down.
   
6. Click Upload to send the modification to the cabinet/cooler.

Change Shelf Type

The system needs to know what type of shelves will be in place in order for it to know which AI system to use. The shelf types are below:

• Can Fronting = Beverage Pushers
• Fronting = Food Pushers
• Normal = No Fronting - Dividers recommended

To view what the shelf types are currently set as and/or edit them, follow the steps below:

1. Open the Evermart Config app and click the Cabinet tab at the bottom (this should be the first tab).
   
   
2. Click the Check Cabinet Status button.
   
   
3. Click the Change button under Change cabinet configuration.
   
   
   
4. The following should be listed, but the data has not yet been downloaded from the cabinet yet. Click on the Download button to do so.
   
5. View the configuration under Modify shelf configuration for each shelf number. Click on the shelf number field to adjust as needed.
   
6. Click Upload to send the modification to the cabinet/cooler.

FAQ

Does ADM still keep track of inventory?

Yes, ADM will still function the same way as it does now with our other products. If restocking a cooler, restocking is done on the Evermart Config app and the inventory would need to be updated either via ADM or https://www.365mobileinventory.com/ as well.

What happens when a consumer puts a product back in the wrong location?

The consumer will be notified via speakers and IGD.

Does the consumer also need to scan the product at the Pico?

No, the Pico will automatically recognize which products were removed from the cooler and add them to the consumer's cart.

How do consumers complete a transaction?

After they make their selection and close the door, the system will auto-checkout five seconds after the door is closed.

What happens if the shelves are not properly leveled?

The product may NOT be registered as leaving the shelf and also not display on the Pico. This could cause the Pico to misinterpret what product was removed from the shelf.

Where do you download the Evermart app?

Search Evermart config on the app store. No login credentials should be required for this app.

Please reach out to the 365 Support with any other issues or questions. 365 Support numbers can be found at the bottom of the page within the footer. You will see your corresponding country's number to dial. Alternatively, you can email support@365smartshop.com to submit a ticket for an agent to work on.