Overview

The digital and printed receipts consumers receive after a transaction can include an image, such as the operator's company logo. Digital and physical receipts can feature different images, and they can be set at the org level or location level. 

A 365Support agent must enable this setting and load the desired image. Please contact 365Support at (888) 365-6282 or support@365rm.com to have this setting enabled or changed.

Receipt Examples

Image Parameters

Settings for Logo Submission

Image Types

• Image File type: .png 
   

Image Resolution

• Minimum resolution: 609px wide by 609px tall 
   

Preferred Colors

The printed receipts will not print in color. With this in mind, we suggest using images that:

• Contain only one color, and therefore can be printed in black and white
  
  Or
   
• Contain only dark colors  
   

Printer Settings for Logo

These settings should be stored on the printer for the logo to display properly.

• Maximum logo image file size (to store directly in NV memory of Printer): 256 kb
• 16 scale, .png at 203dpi

Order Confirmation on Receipt

When custom images are enabled, the receipt will not display the updated order number changes that came with the addition of the Order Confirmation screen on the kiosk.

To ensure that the updated order number changes display on the receipt, the custom images must be turned off at the location level in ADM.