Purpose

This article outlines all of the networking requirements that are needed to accommodate a V5 MicroMarket kiosk.

Please contact 365 Support at 888-365-6282 or support@365rm.com if you have any questions related to this document. 
 

V5 Network Requirements

All 365 kiosks require the following:

• A persistent internet connection.
  • A “persistent” network connection is always-on. This can be the local network of the business where the kiosk is located, a dedicated DSL line, or any other “always-on” type of connection.
     
• A minimum network speed of 2 Mbps download and 1 Mbps upload.
  • Normal kiosk data usage averages between 20-40 MB per day. Please note that usage varies significantly, influenced by many factors including other networked devices like DVRs, temperature sensors, and other connected 365 POS devices, usage volume, remote access support sessions, and the frequency in which the kiosk is updated. 
     
• Firewall exceptions to allow both inbound and outbound connections (ports are listed below).
  • To entirely avoid whitelisting our network requirements on a local firewall, the local IT team in charge of the local network can place the kiosk's secure 365 router on a DMZ or guest VLAN. This includes whitelisting our devices from any Network ACLs that may be present as well as generally avoiding packet inspection tools that can disrupt SSL/TLS communication.
     
  • Cellular connections such as OptConnect rarely have issues with restricted traffic.
     

V5 Network Configuration

Different routers in the kiosk base share the same network requirements listed below. Some Meraki routers may have VPN capabilities, while all RV routers do not support VPN.

A kiosk could have any of the following:

• Meraki routers.
   
• Cisco RV110w, RV130, RV215w, and similar model routers.
  • V5 kiosks will utilize these models if it was a legacy kiosk converted to V5.
     
• Pronto Routers
   

White List Addresses - V5

Meraki Routers

Typically, all-new V5 kiosks have a Meraki Z3 router. There will also be the prior model, the Meraki Z1, in the field on existing V5 kiosks.

In Canada, some V5 kiosks will utilize the older Cisco RV router.

The 365 Meraki router can be placed on a DMZ or guest VLAN.

 

Meraki Z3 Router:

Meraki Z1 Router:

Should the device utilize a Meraki Router, Meraki Cloud and Registry addresses will have to be whitelisted, as well as any above sections/requirements.
 

Pronto Router Network Requirements

The Pronto router is optimized for a direct cellular connection using the onboard SIM.
The following are the network requirements for using the wired uplink, or wired uplink with onboard cellular failover.

Cisco RV Routers

Legacy kiosks that have been upgraded to V5 will not always have a Meraki router. Instead, they could use the existing Cisco RV110w router and rely on the MQTT communication protocol. This process is also known as a Legacy to V5 CPU Swap.

RV130 and RV215w Cisco routers also exist, which look very similar to the RV110w shown below.

Cisco RV110w Router: