HelpCenter
Explore
International - PicoCooler (with MinusForty) - UK Distributor Guide
  1. 365 Retail Markets
  2. 365 Retail Markets
  3. 365 International
  4. International Distributors
International - PicoCooler (with MinusForty) - UK Distributor Guide
Updated
Print
Scroll to Top
Table of Contents
Related to:
Key Terms
  • 365Pay Application: Available to all GMA users via Apple or Google Play stores. Allows for Touchless Transactions.
  • Activation Code: This code will be needed during self-provisioning of the PicoCooler for processing credit cards.
  • ADM: This is the tool operators use to manage their markets. Typically used for V5 kiosks, ReadyTouch (365Dining), NanoMarkets, 365Beacons, and Picos.
  • Cooler: Hardware for stocking snacks, drinks, etc.
  • GMA: Global Market Account
  • Merchant ID (MID): Unique number generated by Worldline for each operator to process their credit card sales.
  • myPortal: Worldline/Six portal that customers will access to obtain all information for credit card transaction and batching history.
  • PicoCooler: Hardware device - small POS (point of sale)
  • Self-Provision: Customers will self-provision the PicoCooler device. In this process, they will set the device to an organization, location, set the product list, activate the MID on the Pico device (for credit card usage), etc.
  • SIM Card: Used for connectivity and provided by third party.
  • Terminal ID (TID): Each PicoCooler terminal is linked via a TID to a MID specific to each Operator.
  • VAT: European Taxes
  • Worldline/Six: A payment processor provider that will be receiving the credit card sales transactions for settlement and will transfer the funds to your bank directly less the transaction fees.
Key Stakeholders
  • Operator Contact: Coordinates client resources and manages the sites market via the PicoCooler.
  • Distributor: Provides hardware and helps facilitate the process between operator and International 365 Sales team.
  • International 365 Sales Team: Often responsible for gathering deliverable from the operator; primary contact from 365’s side.

Overview

This document provides information on the PicoCooler, a point-of-sale cooler device. A customer will be able to unlock the cooler via 365Pay app or a credit card, select items from the cooler, then scan and complete their payment. The Pico can be connected via Wi-Fi (but cannot be guest network) or a provided SIM card.

 pico2.png

Wing Cards

 

Ordering the PicoCooler Device

365 keeps stock of the PicoCooler card readers (which are Castles devices) in our warehouses in the United Kingdom and the Netherlands. A customer or 365 Representative can place an order for the device using the appropriate Jira portal:

The device will then be provisioned and shipped from one of the warehouses and is invoiced from one of our local entities (365RM (UK) Ltd. or 365 Euro B.V.)

 

Ordering the MinusForty (M40) Cooler

RBC has established a direct relationship with MinusForty to sell coolers to customers. The point of contact for MinusForty is Steve Honsinger - International Sales Account Manager (Steveh@minusforty.com).

 

SIM Setup and Billing Process

  • RBC must inform purchasing (euoperations@365smartshop.com) when they are down to 50 SIM cards.
  • Purchasing will generate and submit the Purchase Order to SIM provider
  • 365 will ship to RBC
  • Operators will receive a recurring fee from 365

 

SIM Cancellation

To cancel a sim subscription within the initial 12-month term (from date of purchase) please send an email to euoperations@365smartshop.com, stating the full SIM number and reason for cancellation.

  • If an Operator decides to cancel connectivity via SIM card prior to twelve months, they will still need to pay for twelve months since it is a binding contract.
    • There is no penalty for early termination, but the operator will still have to pay for twelve months. After twelve months, one can cancel the contract every month. 
    • Termination MUST be sent on or before the 20th of the month. To cancel, an email with the SIM card number must be sent to EU ops team euoperations@365smartshop.com and copy David Wilson. david.wilson@365smartshop.com

 

Installation and Self-Provisioning of PicoCooler

Distributors do not mount or install the device on the cooler, they simply hold stock, note the serial numbers, and ship the PicoCooler device. Picos are self-provisioned, so Distributors will ship the devices(s) to the operator as inventory units and the operator will be in charge of staging.

 

Support

Distributor and 365 contact information can be found in the article Distributor and 365 Contact Information - International.