Purpose
This article goes over the process for performing a Cash Out on a V5 MicroMarket, MM6/MM6 Mini, 365 Dining ReadyTouch Kiosk, as well as going over reporting for the Cash Out process.
Process
When removing cash from the bill acceptor on a kiosk the employee should select the Cash Out button in the administration settings. This will allow for accurate reporting on when cash was removed from the kiosk and will appear in the Cashout Log Report in ADM.
V5 MicroMarket / MM6 and MM6 Mini
- Withdraw cash from the Bill Acceptor.
- Tap the logo in the top left corner of the kiosk point of sale screen 5 times to enter the Driver menu. The Enter PIN screen will appear.
- Enter the PIN associated with the account and tap Login.
- Select Cashout from the menu.
- A receipt will print after selecting Cashout button.
- Select Logout, then Self Service Mode to return to the Point-of-Sale screen.
Dining ReadyTouch
- Withdraw cash from the cash drawer.
- Tap the settings icon in the lower left corner of the kiosk Home screen. The Enter Pin screen will appear.
- Enter the PIN associated with the account and tap Sign In.
- Select Cash Out from the drop-down menu.
- Select the Cash Out button.
- A receipt will print after selecting Cash Out button.
- Select Logout to return to the Point-of-Sale screen.
PicoMarket+
Important Note: The PicoMarket+ kiosk does not include a receipt printer. To review cash-out activity, please refer to the Cashout Log Report for reference.
- Withdraw cash from the Bill Acceptor. For additional guidance on how to withdraw the cash please reference the article, PicoMarket+ - Troubleshooting Guide.
- Tap the logo in the top left corner of the kiosk point of sale screen 5 times to enter the Driver menu. The Account PIN screen will appear.
- Enter the PIN associated with the account and tap Sign-In.
- Select Cash Out to open the menu.
- Select Cash Out again on the Bill Acceptor Total screen to complete the Cash Out.
- Select Back, then close any remaining screens to return to the PicoMarket+ Point-of-Sale screen.
Cashout Log Report
If the receipt printer is out of paper, the Cashout Log Report can be accessed in ADM > Reports to confirm the Cash Out details. This report shows a detailed breakdown of the cash inserted into the Bill Acceptor, and to display any Cash Out events that occurred during the specified timeframe.