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Operator Closing Market Procedures
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Purpose

The purpose of this article is to detail the steps an operator should take when closing a market. 

 

Process

  1. Contact 365 Support at (888) 365-6282 for a Final Sync and Batch. Keep the ticket number for your records.

  2. The location will remain active in Smart HQ/ADM until Support has been specifically requested to disable the location.

    When all final necessary reports have been pulled from Smart HQ/ADM for the location on the operator’s end, someone from the organization should call Support and request that the location be disabled. Keep the ticket number for your records.

    If all necessary reporting has been pulled, the operator can request that Support disables the location at the time of the Final Sync and Batch.