Purpose

This article outlines the networking requirements that are needed to accommodate an international V5 MicroMarket kiosk.

Please contact 365 Support at support@365smartshop.com or your region's International Support phone number:

To view more network requirements for our various products, see All Network Requirements.

For the Australian network requirements, see International Network Requirements - Australia.

Requirements

All 365 kiosks require:

• A persistent internet connection, such as the local network of the business location, a dedicated DSL line, etc.
• A minimum speed of 1 Mbps up and 2 Mbps down 
• Firewall exceptions for allowing both inbound and outbound connections (ports listed below). 

The router creates a secure network connection between the devices plugged into the router and the 365 server. All traffic initiated from the kiosks travels through this secure, private connection.
This connection is called a Virtual Private Network (VPN) tunnel, and uses a communication protocol called IPSec with IKE to create a private connection over public data pathways. The data is encrypted with two complex ciphers known as 3DES and AES.

Meraki Z3 Router

The 365 equipment comes pre-configured to connect to your DHCP network. If you prefer to assign static IP settings, contact the 365 Support Team.

The Meraki routers each have four ports for devices to connect. LAN1, LAN2, and LAN3 are for kiosks and POS devices only. LAN4 is for Impact Printers and DVRs. If you need additional ports, use a switch to extend LAN4.

The steps below describe how to install your Meraki router to ensure that your kiosk's network connection is private and secure.

1. Connect an Ethernet cable from your Internet source to the Internet port of the Meraki Z3 router.
   
   
2. Connect an Ethernet cable from the port labeled LAN 1 of the Meraki Z3 to the Ethernet port of the ELO Touchscreen POS computer.
   
   
3. Verify that UDP Port 7351 is open to the Meraki Cloud servers listed in the “White List Addresses” table below.
   
   
4. Verify that UDP Port 9350 is open to the Meraki VPN Registry servers listed in the table below.
   
   
5. Verify that UDP Ports 32768 – 61000 are open to the IPSEC VPN server listed in the table below.
   
   
6. Verify that UDP Port 9001 and TCP ports 9000, 5000, 26520 are open to the credit card servers listed in the table below.

Wiring and Network Diagram

VPOS Touch installation

Note that the ethernet cable from VPOS to Switch is not required, since the VPOS Touch can also use SIM cellular network

Devices and Hardware

Testing

After setup, run the following tests and email the results to implementation@365smartshop.com.

White List Addresses - International with Meraki Z3