Purpose

This article explains the process of acquiring a new lock and/ or key for the cash drawer of your ReadyTouch device. Such requests are often made if the cash drawer lock was damaged, or if a new team member is in need of a new key for an existing lock. 

Acquiring a New Key

365 Retail Markets itself does not handle requests regarding keys and locks. Instead, we suggest contacting a local lock smith to have the barrel rekeyed.

Removing Cash Drawer Lock

In some cases, the locking mechanism may need to be removed from the cash drawer, either to facilitate the rekeying process, or to replace the existing lock. In such cases, follow these steps to remove it. 

1. Open the cash drawer
   
   
2. From the inside of the drawer, remove the clip. This is often done with needle nose or standard pliers. The clip will slide up for this process.
   
   
3. Put the clip aside for use later. 
   
   
4. Twist the lock to pull it out of the body of the drawer. 
   
   

Installing Cash Drawer Lock

1. Open the cash drawer
   
   
2. Insert the new lock into its position, then twist it into place.
   
   
3. Re-insert the clip into its previous position. If possible, test that the lock and key function smoothly at this stage. 
   
   
4. Close the drawer.