Replace a Lost Key:

Request a new or replacement key directly from the cash drawer manufacturer. 365 does not RMA the Key or Lock. You can go to the following website to order keys:

https://www.mmfpos.com/cash-drawer-replacment-keys.html

Note: You will need to get the Lock Code engraved on the front of the Lock.

Replace a Damaged Lock:

Request a new or replacement lock directly from the cash drawer manufacturer. When you receive the lock, follow these steps to replace the cash drawer lock:

Remove the clip with needle nose or regular pliers (it slides up).
Put the clip aside.
Twist and pull out the lock.
Replace the old lock with the new lock, re-insert the clip and you are done.