Replace a Lost Key:
Request a new or replacement key directly from the cash drawer manufacturer. 365 does not RMA the Key or Lock. You can go to the following website to order keys:
Note: You will need to get the Lock Code engraved on the front of the Lock.
Replace a Damaged Lock:
Request a new or replacement lock directly from the cash drawer manufacturer. When you receive the lock, follow these steps to replace the cash drawer lock:
- Remove the clip with needle nose or regular pliers (it slides up).
- Put the clip aside.
- Twist and pull out the lock.
- Replace the old lock with the new lock, re-insert the clip and you are done.