Purpose

This article outlines all the networking requirements that are needed to accommodate a kiosk running TeleVend.

Please contact 365 Support at 888-365-6282 or support@365smartshop.com if you have any questions related to this document.

To view more network requirements for our various products, please see our List of all Network Requirements.

All 365 Kiosks Require:

• A persistent internet connection 
  • A "persistent" network connection is always on. This can be the local network of the business where the kiosk is located, a dedicated DSL line, or any other "always on" type connection.
• A minimum speed of 1 Mbps up and 2 Mbps down 
• Firewall exceptions to allow both inbound and outbound connections (ports listed below).

 The router creates a secure network connection between the devices plugged into the router and the 365 server. All traffic initiated from the kiosks travels through this secure, private connection.

This connection is called a "VPN tunnel" (Virtual Private Network) and uses a communication protocol called IPSec with IKE in order to create a private connection over public data pathways. The data is encrypted with two complex ciphers known as 3DES and AES.

Meraki Z1 Router

The steps below describe how to install your Meraki router to ensure that your kiosks network connection is private and secure.

Installing the Meraki Router

The 365 equipment comes preconfigured to connect to your DHCP network. If you prefer to assign static IP settings, contact the 365 Support Team.

The Meraki routers each have four ports for devices to connect. LAN1 – LAN3 are for kiosks and POS devices only. LAN4 is for Impact Printers and DVRs.

If you need additional ports, a simple switch can be used to extend LAN4.

1. Connect an Ethernet cable from your Internet source to the Internet port of the Meraki Z1 router.
   
   
2. Connect an Ethernet cable from the port labeled LAN 1 of the Meraki Z1 to the Ethernet port of the ELO Touchscreen POS computer.
   
   
3. Verify the following using the White List Addresses table below that:
   • UDP Port 7351 is open to the Meraki Cloud servers
   • UDP Port 9350 is open to the Meraki VPN Registry servers.
   • UDP Ports 32768 – 61000 are open to the IPSEC VPN server
   • UDP Port 9001 and TCP ports 9000, 5000, 26520 are open to the credit card servers.

Wiring and Network Diagram

Testing

After setup, please run the following tests and email the results to implementation@365smartshop.com. 

Whitelist Addresses