Purpose
This document outlines what Aramark consumers should do when they want to request a product refund, an account funding refund, or permanently close their Global Market Account (GMA).
Process
How are the Requests Submitted?
Consumers can submit requests for product refunds, account closures, and account funding refunds through the Aramark Refund Request site.
How are Refund Requests and ZenDesk Tickets Processed?
Refunds will be processed every Tuesday during the testing phase, at which point we will revisit the process. Consumers can expect refunds within seven to ten business days.