Purpose

Note: To perform this action, you will need to have Manager permission for your Staff account.
Staff accounts can be adjusted in ADM. Click the Admin tab, then select Staff from the drop-down menu.

Process

Voiding Same Day Transactions

1. Select Sales History from the System Menu.
   
   
2. An Open tab and a Closed tab will be displayed at the top of the screen.
   • The Open tab shows open orders.
   • The Closed tab shows orders that have been completed.
     
     
3. Select the Closed tab to view closed transactions. 
    
4. Select the desired transaction from the Closed tab.
   
   
5. Click ADJUST.
    
6. With the transaction selected, the Manager can select PROCESS VOID.
   
   Note: Only those with an Employee Type of Manager, which can be set in ADM (Admin tab > Staff), can select this button. Managers can edit existing Staff accounts or create new Staff accounts in ADM. See ADM – How to Create a Staff.
    

Reprint Receipt

1. Select Sales History from the System Menu.
   
   
2. An Open tab and a Closed tab will be displayed at the top of the screen. Select the Closed tab to view closed transactions. 
   
   
3. Select the desired transaction from the Closed tab, then select PRINT.