Fingerprint Reader FAQ

How does a 365 kiosk scan my fingerprint?

The 365 kiosk fingerprint reader measures several distances between the dermal ridges of a consumer's fingerprint. Those measurements are applied as variables to an algorithm which generates a unique string of characters called a template. The template can only be interpreted by our biometric engine. If you were to look at the template of a fingerprint, it would not be recognizable because the information is a set of numbers, and it is typically encrypted. The odds of an identical string between two people are 1 in 7.5 million.

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How does 365 store my fingerprint?

The kiosk saves enough unique information about your fingerprint to create a template, so a fingerprint reader can later identify you. An image of a consumer’s fingerprint is never stored in the kiosk database, and you can’t reconstruct a fingerprint image from the encrypted data points of the string. Fingerprint data is deleted when the operator decommissions the consumer’s account.


How does 365 use my fingerprint?

When you want to log in, you touch the fingerprint reader and your fingerprint is compared to the template that was created during the registration process. If there is enough matching information, you are authenticated and logged in. If there is not enough matching information, the system will not verify you or log you in.

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There are several options when using the 365 account feature. Consumers can type in an ID, scan a card, or swipe a card to log in without a finger print record being on file. Using the fingerprint reader is optional and entirely up to the consumer.  

Please contact support at for any questions not covered in this FAQ.