AirVend Wireless Connection Status
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Why is my AirVend Device Status (WiFi symbol) Icon Yellow or Red?

The Device Status measures the signal strength.

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You can see the Device Status column icons located to the left of your machine name.  It can be one of four colors: Red, Yellow, Green or Blue.

 

Red Icon

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A red icon means that your AirVend unit is not connected to the internet. If you hover your cursor above a red icon, you will see the last time the AirVend unit connected to the internet and the signal strength it had. 

 

Yellow Icon

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A yellow Icon means that your AirVend unit has a weaker connection to the internet. To give some perspective, a good internet connection will report a signal strength number in the 70s or below.  A signal strength number in the 80s is a weaker signal, and typically anything 90 and above is poor.  A yellow Icon means your AirVend is connected, but has a signal strength number weaker than 85.

If you hover your cursor over the yellow Icon, you will see a note that shows the most recent time the AirVend connected to the internet, and your signal strength number.

Note: An AirVend showing a yellow Icon IS still connected to the internet.  This may not be cause for alarm.  If your yellow Icon does not display a signal strength number, then your AirVend is not equipped with signal strength diagnostics. Your AirVend may be just fine. Test it with a card swipe to see how it works.

 

Green Icon

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A green Icon means your AirVend is connected to an internet connection and has a good signal strength number. You can see the last time your AirVend connected and the signal strength number if you hover your cursor over the green icon.

 

Blue Icon

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A blue Icon means your AirVend is connected through a WiFi network.   

 

AirVend Screen

You can also find the Signal Strength Number in the top, right corner of your AirVend screen. It displays as a faint string of numbers. The last number to the right is the Signal Strength Number.