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PicoFreezer Vision - Frequently Asked Questions
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PicoFreezer Vision - Frequently Asked Questions
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Purpose

This article answers some of the most frequently asked questions, surrounding the PicoFreezer Vision.

PicoFreezer Dimensions, Shelves, and Specifications

What are the dimensions of the PicoFreezer Vision?

Dimensions for the PicoFreezer Vision are 78.75” High x 30” Wide x 34.5” Deep.

How many shelves does the PicoFreezer Vision have?

The PicoFreezer Vision has 5 shelves.

What are the Specifications for the PicoFreezer Vision?

Housing: Black exterior and Interior

Credit Card Reader: Castles S1U

Internal Access Method: Cellular Router / Ethernet

Dimensions: 78.75” High x 30” Wide x 34.5” Deep

Power: 120V AC 3-prong grounded outlet (15 amp service)

Voltage: 115 / 60 / 1

Plug: NEMA 5-15P

Weight: 340 lbs

Can I change the location of the shelves?

Yes, the shelves can be adjusted within reason.

Can I store any product in the shelves?

The minimum product size must be 4 inches x 2 inches. There is no limitation on how large the product may be. Smaller products must be stored on the upper shelves.

Can I add more shelves to the PicoFreezer Vision?

No, adding additional shelves is not permitted because smaller shelves mean smaller items, which can deteriorate receipt accuracy.

How many plugs are there in a PicoFreezer Vision setup?

There are two plugs - one for the pico unit and one for the freezer.

Install Time, Lockout Mode, and Planograms

How long does it take to install the PicoFreezer Vision?

The PicoFreezer Vision will come pre-installed.

What happens if the freezer goes into lockout mode?

If the freezer goes into lockout mode, the system will follow the same behavior as Stockwell 2.0/PicoCooler Vision, not allowing the consumer to start a transaction.

How do I get the freezer out of lockout mode?

First, check the products for spoilage. If no items are at risk of spoilage and spoiled products have been removed, the Operator can then override the lockout.

If the Operator does not know how to override the lockout from the cooler, they will need to contact Due North (MinusForty) at (800) 800-5706 for the steps.
 

How do I manage planograms for the PicoFreezer Vision? ​

The same way as you manage them for PicoCooler Vision or Stockwell. Once deployed, the planogram link in ADM will take you to Stockwell’s planogram web-page to add / remove items.