This situation occurs when items have been physically delivered to the store, stocked on the shelves, but have not been accurately added to the ImpulsePoint system. It is crucial that when you restock, you perform a correct scanning of items to ensure the accuracy of the inventory records. The positive news is, in cases of negative inventory, you can rectify it by following the provided instructions. Please Refer to "Products Not Received Correctly" for further details.
What is Negative Inventory?