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You may want to add an extra note in the Order Confirmation Email that you send to a Contact. This note is referred to as a 'Customer Note'

To add a Customer Note, complete the following steps:

1. Click Order Module from the Main Menu.

2. Add or Search for the Order you want to add the note to.

3. Click on the Item Selections tab and scroll to the bottom.

   

4. Find the box labeled 'Customer Note' to the bottom page.

5. Enter in the Notes you want a Customer to see.

6. Click 'Save'.

7. Click 'Confirm Changes'. Re-Send the Order Confirmation Email so that the Customer can view the notes you added.

   

That's how to add a Customer Note! Read how to add an Internal Note that Customers can't see, but Back Office Users can.