Purpose

This article goes over the Unconfirmed Orders tab in the 365 Catering Order Module. 
 

Process

A draft order is an order which has been added to the system via the online ordering portal and saved, and is labeled as an Unconfirmed Order. An Unconfirmed order can be converted to a confirmed order on the Online Ordering Page (if the order is within the Lead Time) and in the Back Office.
 

Online Ordering Page

To allow customers to save their Orders as a Draft, go to Setup > Online Ordering > Options. Scroll to Hide Draft Order Option under General. 

Customers can save Drafts within their profile as they make an Order. For more information on saving orders as a draft in the online ordering portal please reference the article, 365 Catering - Order Module - Draft Orders on a Customer Profile.
 

Back Office

An Unconfirmed orders are located in the Unconfirmed Orders tab on the 365 Catering Back Office site. Their status will be Unconfirmed.

Unconfirmed Order in the Calendar Module

Unconfirmed Orders appear in red on the Calendar and say "Unconfirmed". They don't show up in Production or Delivery Reports.