Purpose

This article overviews how to add an order discount in the Back Office.

Introduction

With Spoonfed, a discount can be added to an Order before or after it is confirmed. Adding one in an individual Order in the Back Office is easy.

There are two types of Discounts, or Vouchers, in Spoonfed.

Go to the Order Module and find the order to edit.
To View/Edit: Click the Order Number - or the three vertical dots on the right side of the row, then click View, or Jump To > Payments to jump straight to the Payments tab.
On the Payments tab, scroll to the Discount Vouchers or Payment Vouchers dropdown at the bottom, and select the desired discount.
The selected discount will then show up next to the Vouchers field, showing it has been selected.
The Order Discount field can also be used. It's a customer-level discount, which can be overridden for an order.
Once the desired discount has been selected, Click Save at the top to add it to the order > Click Confirm Changes.
The Discount is reflected in total cost breakdown in the Items tab and other related Reports.
It will also show up in the Payments tab on the righthand side.

Learn how to add a Discount Voucher in Setup Here.

Learn how to add a Payment Voucher in Setup Here.