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Enable Multi-Time Slots in an Order
  1. 365 Retail Markets
  2. 365 Catering (Spoonfed)
  3. Order Module
Enable Multi-Time Slots in an Order
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Purpose

A Multi-Slot Order or Multi-Time Slot is a Feature that allows Customers to include Multiple Delivery Times within one Order on the same day.

 

If the same Customer needs multiple meals delivered to the same location at different times throughout day, they might choose multi-slots. This is a great choice for catering to all-day events, corporate meetings, and feeding an office for various meals.

Turn on Multi-Slot

  1. Go to Setup > Features > Order Slots.

  2. Check the box to turn on the ability to add Order Slots. This only enables it for Back Office Users.

Screenshot 2025-02-05 at 1.59.03 PM.png

Enable Multi-Slots for Customers

  1. To enable this feature for Customers, go to Setup > Online Ordering > Options. In Options, find Order Slots under the 'General' section.

  2. Check the box

  3. Click Save.

Screenshot 2025-02-05 at 1.59.52 PM.png

Add/Edit a Multi-Slot in a New or Confirmed Order

  1. Go to the Order Module.

  2. Find the Order to edit.

  3. Click the three dots on the right of the order then click 'View' to View/Edit.
    Spoonfed - Order Module Order View.png

  4. Click the Slot Tab.
    Spoonfed - Order Module Slot Tab.png

  5. Click the arrow by the slot name to expand the slot and edit it.
    Spoonfed - Order Module Slot Tab - Expand Slot 1.png Spoonfed - Order Module Slot Tab - Expand Slot 2.png

Add a Time Slot

  1. In Order Slots, click 'Add Slot.'
    Spoonfed - Order Module Slot Tab - Add Slot.png

  2. Input the necessary information to include a Requested Time to fulfil the Order by. (Click the arrow by the Slot name to expand it, like the View/Edit steps)
    Spoonfed - Order Module Slot Tab -New Slot.png

    1. While you can edit information such as Guest Count and Building Location, the only required information to include for a new Slot is the Requested Time. The other information will match that of the original Order by default.
      Spoonfed - Order Module Slot Tab -New Slot Requsted time.png

  3. Click Save Slot.
    Spoonfed - Order Module Slot Tab -New Slot Save.png

Add Menus to the Slot

  1. Click '+ Add' to add a Menu to the Time Slot.
    Spoonfed - Add Menu to Slot.png

  2. Additionally, you may change the slot from the dropdown in the edit menu popup.
    Spoonfed - Edit Menu with Slot.png

Edit a Time Slot

  • Click the Orange Pencil Button near a Menu to edit and change which Slot the Menu is set for.

  • Click the Orange Pencil Button near a Time Slot to Edit it's information.

  • Click the Red 'X' near a Time Slot to Delete it.

  • Click Confirm Changes to save any changes made to the Order.

     

Time Slots in Reports

Product Summery Report

Each Slot appears on it's own page. The Default Slot is appears on the first page.

BEO Report

Screenshot_2023-07-26_at_1.59.05_PM.png

Time Slots in the Calendar

In the Calendar, Time Slots appear in consecutive order by time each Slot should be fulfilled. This helps your team organize the day by when each part of an Order needs to be ready