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Navigate from Order to Customer-Contact
Updated

Introduction

If you need to see Customer information or saved Credit Card or PO Number Payment Details while viewing an Order, there is a quick link that takes you to the Customer's Profile.

  1. In the Orders Module, find the Order you need to edit.

  2. Click View/Edit.

     

  3. In the Order Details Tab, find the name of the Customer who placed the Order.

  4. Click the name to open a new page of Customer's Back Office Profile.

     

  5. Click View and Edit to the Customer's information as needed.

View and Edit a Contact or Saved Payment Method

  1. Click the Contact Tab.

  2. Click View/Edit.

  3. Information about the contact, including saved Payment Options are displayed. To learn about adding Contact Payment Methods

  4. Edit and View information about the Contact as needed.