SagePay common decline reasons:
Code |
Description |
Action |
|
Error Code 1001 |
Invalid transaction type |
Ask Customer to re-enter card details |
|
Error Code 1002 |
Missing vendor (company name) |
Ask Customer to enter vendor details |
|
Error Code 1003 |
Missing vendor TX code |
Ask Customer to enter vendor details |
|
Error Code 1006 |
Invalid card |
Ask Customer to re-enter card info |
|
Error Code 1009 |
Missing card number |
Ask Customer to re-enter card number |
|
Error Code 1010 |
Missing expiry date |
Ask Customer to re-enter card expiration date |
|
Error Code 1012 |
Missing card type |
Ask Customer to re-enter cart info |
|
Error Code 1013 |
Invalid card type |
Ask Customer to re-enter card info |
|
Error Code 1014 |
Missing billing surname |
Ask Customer to re-enter billing info |
|
Error Code 1015 |
Missing billing first name(s) |
Ask Customer to re-enter billing info |
|
Error Code 1021 |
Missing delivery address surname |
Ask Customer to re-enter delivery info |
|
Error Code 1022 |
Missing delivery address first name(s) |
Ask Customer to re-enter delivery info |
|
Error Code 1023 |
Missing delivery address first line |
Ask Customer to re-enter delivery info |
|
Error Code 1028 |
Currently unused |
Ask Customer to enter a different card information |
FreedomPay Common Decline Reasons
Authorize.net Common Decline Reasons