Stripe common decline reasons:
Code |
Description |
Recommended Action |
|
authentication_required |
The card was declined as the transaction requires authentication. |
Ask Customer to re-enter card details or use a different card |
|
approve_with_id |
The payment can’t be authorized. |
Ask Customer to re-enter card details, or call card issuer to approve purchase |
|
expired_card |
The card has expired. |
Ask Customer to enter a different card |
|
generic_decline |
The card was declined |
Ask Customer to re-enter card details or use a different card |
|
do_not_honor |
The card was declined for an unknown reason. |
Ask Customer to re-enter card details or use a different card |
|
do_not_try_again |
The card was declined for an unknown reason. |
Ask Customer to re-enter card details or use a different card |
|
fraudulent |
The payment was declined because Stripe suspects that it’s fraudulent. |
Ask Customer to contact card issuer |
|
invalid_amount |
The payment amount is invalid, or exceeds the amount that's allowed. |
Ask Customer to use a Card with sufficient funds. If the amount appears to be correct, the customer should check with their card issuer that they can make purchases of that amount. |
|
Error Code 401 |
No valid API key provided. |
Re-enter Stripe credentials. |
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