What is the difference between a Payment Allocation or a Credit?
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Start at the Invoice Tab of the Invoice Module.
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Find the Invoice to add a Credit to.
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Click the Eye Icon to view the Invoice Details and Edit.
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Scroll to the bottom and click Create Credit.
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Enter the Price of the Credit to apply to the Invoice.
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The Tax Rate will default to the Default Tax Rate for the Site the Invoice is on.
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The default Description will say 'Credit relating to invoice ____'. If needed, enter a different description to identify the Credit.
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Click Create Credit.
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The Credit shows up as 'Credit [Invoice No.]' under Allocations and Credit Notes.
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Invoice Date lists the date that the Credit was applied.
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Click the Credit Link to view and edit the Credit.
A Credit is be removed the same way a Payment Allocation is removed from an Invoice.