Purpose

This article helps outline tutorial videos on how to place orders, pay for your orders, manage payment methods, Login/Register, and create Group Orders using Spoonfed.

Process

Order Online with Spoonfed

On the Caterer's website, you can start placing Online Orders. Ordering Online is simple. Once an Order is confirmed, you'll receive an email receipt of your choices and be able to view past Orders in your profile.

Read more about placing an Order on Spoonfed in the Sponfed - Place an Order Online guide or watch the videos below.

Create an Order Online:

Checkout and Finalize Orders:

Checkout with a Card Payment

While completing an Order, you might pay with a credit or debit card. The process is simple and allows you to easily pay for your Orders Online. You can even save cards on your profile for a faster checkout in the future.

Watch the tutorial video below on how to checkout with a card payment:

Create a Login on Spoonfed

The first time you access Spoonfed, you must Register and create a Login Profile. Registering is easy to complete. Visit the Spoonfed - Customer Login and Registration guide or watch the tutorial video below:

If your details were already pre-loaded into the system by your catering team, you only need to click on the create a password hyperlink on the Login page, as outlined in the Spoonfed - Reset Customer Password guide. Once you create a new password, you can begin ordering online.

Please Note: In some locations, the 'Self-Registration' option is not available and you must contact your catering manager for system access.

If you already have a Spoonfed Account, watch this tutorial to Login:

Manage Your Online Account

Once you've created an account, learn to manage different sections within your profile. The Profile includes Previous Orders, Draft Orders, Group Orders (if available), Contact Details/Password, and a Payment Method Wallet. Take some time to familiarize yourself with the profile to easily manage your Orders and Payments.

Watch the short instructional video below:

Group Ordering on Spoonfed

One of Spoonfed's most popular features is Group Ordering. Group Ordering allows a customer to create an Order for a meeting then send out invitations to other attendees either by email or a URL.

Attendees can choose individual orders of what they want. The originator of the Order is able to set the maximum spend per guest along with a Cut Off time for when all guests must submit their choices.

Please Note: Group Ordering is an extra monthly fee and must be turned on before you can use the feature. If interested in Group Ordering, talk to your Catering Manager and a Spoonfed Customer Support Partner for more information.

Watch the short video below for a tutorial on Group Ordering: