Purpose
The purpose of this article is to detail the possible single and multi-vend options in AVLive services.
Process
Vending options exist primary as Single Vend (No Pre-Auth) or Multi Vend (Pre-Auth).
Vend Method | Vends per sale | Pre-Auth performed |
Single Vend | =1 | No |
Multi Vend | 2+ | Yes |
By default, Vending will attempt to preform a Pre-Authorization before vending items, regardless of whether the purchase is a single item or multiple items.
When the device is configured to Single Vend mode, there will be no Pre-Auth performed, thus no balance holds will occur.
Configuration
In AVLive, navigate to Edit Machine > Settings > Vends allowed per transaction
- If Vends Allowed per transaction is set to 2 or more, then a Pre-Authorization for the Authorization Amount will be performed. (AVLive > Edit Machine > Settings > Authorization amount)
- If Vends Allowed per transaction is set to 1, then no Pre-Authorization will be performed.
User Experience
When a cardholder approaches the vending machine, they will be asked to present their card to make a selection in the same way that the PayPlus works today. If the machine is set to single vend, the cardholder will not see a hold on their credit card statement for the vending purchase (Pre-Auth).