Purpose

This article covers the mandatory process for customers in gaining, changing, or re-enabling access to ADM. 

Process

Existing Users: Already Associated with an Org/Location

For requesting, changing, or re-enabling access to the account for an org or location you are in, or one you are associated with in some other capacity, please reach out to your manager or other administrator to gain the requested access.

Managers may then use the information found in the article ADM - How to Create User Accounts to create or manage their accounts.

New Users: Not Associated with an Org/Location

If you are requesting access to an org/location(s) that you are not associated with, you must have signed proof of this approval from the org/location(s) you are requesting access to.

The manager/administrator will need to complete the permission letter found in the attachments of this article and submit it to 365 Support. 365 Support will then grant access to the organization/location(s).

• Note that you will receive access to only the specific location(s) that have been approved in the form, and that admin-level access will not be given unless clearly requested via the form.