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Gen 3 - "Unexpected Inconsistency" Error
Updated

Purpose

The purpose of this article is to outline steps to fix a particular FSCK error, which can appear on some V5 Kiosks running a Linux operating system. Depending on which version of the error the operator is receiving, they may scan one of two different scan codes with the bar code scanner to fix the error. 

For the MM6 Mini version of this fix, please see the article MM6 Mini - "Unexpected Inconsistency" Error.

 

Process

  1. Confirm the Kiosk terminal is failing to boot and displaying the following error: UNEXPECTED INCONSISTENCY; RUN fsck MANUALLY.

  2. Take note of the root file system of the error. It should end in /dev/sda1 or in /dev/sda2. In the example below, the code /dev/sda2 is outlined with a small blue circle. 

    fasck manual.png
    • If the root file system ends in /dev/sda1, scan the following barcode: 

      Unexpected Inconsistency Fix - Gen 3 - sda1.png
    • If the root file system ends in /dev/sda2, scan the following barcode: 

      Unexpected Inconsistency Fix - Gen 3 - sda2.png
  3. After scanning, wait 1–5 minutes

  4. Once the fixes are complete, restart the kiosk. The kiosk should start normally.

  5. The kiosk may boot a screen where you can select a boot device. This should default to the current Ubuntu version and auto-proceed with time.

    365 - Unexpected Inconsistency Current Unbuntu Version Load.png