HelpCenter
Explore
365Sky Pay App Setup and Implementation Instructions
  1. 365 Retail Markets
  2. Standalone, Affiliates, & Vendors
  3. Delta SkyMiles / 365Sky Pay App
365Sky Pay App Setup and Implementation Instructions
Updated
Print
Scroll to Top
Table of Contents
Related to:

Obtaining an Apple ID and Password

STOP! To proceed, you will need to know the Apple ID and Password that is currently being used on your Apple iPad Mini to be able to install the 365Sky Pay App.

 

If You Know the Apple ID and Password

You can go directly to the Apple App store and sign in. Follow the steps in the Installing 365Sky Pay App from the App Store section in this article.

 

If You Do Not Know the Apple ID and Password

Follow the instructions below.

  1. Open the App Store and tap the sign-in button .

  2. Tap Create New Apple ID. If you do not see this option, make sure you are signed out of iCloud.
    Image1_-_365Sky_Pay_Setup___Implementation.PNG
  3. Follow the onscreen steps. The email address you provide will be your new Apple ID.

  4. Enter your credit card and billing information, then tap Next.

    You can also choose None. Learn what to do if None isn't showing or you cannot select it. You will not be charged until you make a purchase. 

  5. Confirm your phone number. This can help to verify your identity and recover your account if needed. Tap Next.
  6. Check your email for a verification email from Apple and verify that your information is correct. 

 

Installing 365Sky Pay App from the App Store

  1. Open the App Store and tap the sign-in button .

  2. If the App Store app is not available on the Home screen, swipe down from the middle of the Home screen to get the Search bar and type app store or swipe right to access the App Library.

  3. Launch the App Store.

  4. Tap the magnifying glass on the bottom, right of the screen.

  5. Type 365Sky Pay in the Search query and tap the Search bar.

  6. Select the 365Sky Pay app from the list. The 365Sky Pay App Details page will open.

  7. Tap GET.

  8. Tap INSTALL. 

  9. After the App is installed, turn on “Auto Update” so the App will update automatically.

  10. If prompted, sign in to the App Store with your Apple ID and password to complete the installation.

  11. The App Store may ask for Touch ID, Face ID or Passcode for verification based on the App Store settings in the device.

 

Installing IPCSupport App from the App Store

The IPCSupport app is used for configuring and troubleshooting the Infinea Tab M scanner, which is used with the Delta SkyMiles iPad App.

The Infinea Tab M is a 1D/2D barcode scanner and magnetic card reader designed for operational visibility on the iPad Mini.

Note: Consumers will need an Apple ID and password.

  1. Tap App Store from the Home screen.

  2. If App Store app is not available on the Home screen, swipe down from the middle of the Home screen to get the Search bar and type app store OR swipe right to access the App Library.

  3. Launch the App Store.

  4. Tap the magnifying glass on the bottom, right of the screen.

  5. Type IPCSupport in the Search query and then tap the Search bar.

  6. Select the IPCSupport app from the list which will open the IPCSupport App Details page.

  7. Tap GET.

  8. Tap INSTALL. 

  9. If prompted, sign in to the App Store with Apple ID and password to complete the installation.

  10. The App Store may ask for Touch ID, Face ID, or Passcode for verification based on the App Store settings in the device

 

Connect the Infinea Tab M Scanner to the iPad

  1. Open the IPCSupport app in the iPad.

  2. Login with your Apple ID.

Note: Most Delta SC have created their own Apple ID. If you do not have an Apple ID, follow the steps in the Installing 365Sky Pay App from the App Store section in this article.

3. Change USB Charge Current to “1A” on the Configuration screen. This will allow the charger to charge both the iPad and the Infinea Tab M scanner.

 

SkyMiles Staff Setup

  1. Click the Admin tab in ADM.

  2. Select Staff from the drop-down menu. You will need to set this up for their staff members.

  • The staff member’s scancode is their log in pin.

 

There are two kinds of users of the Delta SkyMiles iPad app:

  • Delta employees and staff

  • Delta SkyMiles members who have SkyMiles points

 

Delta SkyMiles iPad App Workflow

  1. The staff member logs into the SkyMiles iPad app with a scancode or pin.  

    • Staff can be added and updated as follows:

      • Click the Admin tab in ADM.

      • Select Staff from the drop-down menu.

  2. The staff member enters the amount to deduct.

  3. The staff member gives the iPad to the member to input their first name, last name and member ID from the scancode on their air ticket or by swiping the Delta SkyMiles card. Points get deducted from the member’s account if there are enough in the account.

  4. The member gives the iPad back to the staff member.

Note: After fulfilling the steps to create a user ID and password, if you need assistance contact 365 Support at (888) 365-6282 or support@365smartshop.com.