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Greenlite AV Live Startup Guide - Main Dashboard & Creating Machines
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Greenlite AV Live Startup Guide - Main Dashboard & Creating Machines
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Introducing the "My Machines" Dashboard

The default view for AV Live is the My Machines Dashboard. It gives you instant access to the most important statuses and functionality.

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Understanding the Dashboard

The status of your PicoVend device is indicated with a green, yellow, red, blue, or gray bubble.

  • Green = Good Signal
  • Yellow = Weak
  • Red = Offline
  • Blue = WiFi
  • Gray = No PicoVend device

You can hover your mouse over the bubble to see the data/time of the last ping. PicoVend pings the AV Cloud every 30 to 60 minutes to send updated info and status.

The signal icon indicates the:

  • PicoVend's network connection status (left icon)
  • Vending machine communication (MDB) status (right icon).

The icon on the right (arrows pointing in a circle) indicates the PicoVend and vending machine communication status. If either Icon is red, you should begin to investigate.

  1. Click the machine name to edit machine information and settings.

  2. The planogram for your specific machine is accessed through these rectangles. The green rectangle is your active (live) planogram. If you save a planogram as pending (so it's not live on the PicoVend screen), you will see a yellow rectangle indicating that you can edit the pending planogram.

  3. The Last Refill column shows the refill dates for the last time you updated your inventory.

  4. The #Sold: column will update with the number of items sold since your last refill date. Note: The list of machines on this dashboard are automatically listed from most vends to least vends.

    The Sales: column shows the total dollar value of the number of items in the # Sold column.

  5. You can do a one-click inventory update if you have completely refilled your machine, by clicking on Update in the Par column. You can see inventory detail and update them in two ways by clicking on Edit in the Inventory column.

  6. The Device ID column will show you the unique device id for each machine. You can also see this same id from your PicoVend touchscreen by selecting “Help” and clicking on the wrench icon.

  7. The Version column shows the software version of the current device. If the text is green, then your version is up to date. If the text is red, there is a newer version available for your device.
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Add Your First Machine

Click the Create Machine button from the My Machines Dashboard view.

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Create Machine, Planogram Template, and Model

  1. Add your own machine name if you want to.

  2. Please keep the AirVend Type as AIRVEND.
  3. Select your Machine Make and Model and planogram template. 
    • Most Greenlite vending machines settings will be:
      • Manufacturer – Wittern (Grow)
      • Model – Wittern – USI
        • If your machine has a blue-colored keypad (flex style), use Wittern - Hex 100 (Flex).
      • Template – Your Model of machine. You may need to manually create a planogram template. These can be filled out under My Company > Planogram Templates.
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        IMPORTANT: Be sure you know which planogram template and machine model to use. This is critical to AV Live's ability to match up your sales with actual products sold, which is vital for your sales inventory reporting. If you are not sure, contact the Greenlite Support team at GLA@wittern.com or by calling 1-800-833-4411 for help with the planogram template and machine model.

  4. If you are setting up your business in a hierarchy, you can assign the machine location from the drop-down menu.

  5. Make sure you select the time zone as this will impact inventory and reporting.
    Note: You will need to complete the Address section to create the machine.
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Settings Tab

The most important fields to complete in the Settings tab are the Authorization Amount field and the Vends allowed per transaction field.

  1. Authorization Amount is the amount of credit that is placed on the machine when a consumer is swiping their card. Authorization amount of $5 is a very typical amount for the average snack or soda machine.

    Note: Be careful not to set this amount too low as customers will not be able to purchase any products higher than the authorization amount, but do not set it too high either.
    This amount is immediately authorized on the consumer's card to verify that they have enough credit to complete the potential purchase. If they swipe their card but do not end up completing a purchase, that authorization amount could show up on their account as pending for 24 to 48 hours (this is only typical on debit cards).

  2. Vends allowed per transaction is the amount of individual products consumers can purchase with one single credit card transaction.

  3. Click the Save button at the bottom when you are done.
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