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Add a Service Charge to a Back Office Order
  1. 365 Retail Markets
  2. 365 Catering (Spoonfed)
  3. Order Module
  4. Item Selection Tab
Add a Service Charge to a Back Office Order
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Table of Contents

Purpose

This article walks through how to add a service charge to a Back Office order.

To create a service charge, please see the Add Service Charges Guide. 
 

Process

To add a service charge to an order:

  1. Go to the Order Module.
     
  2. Find the Order to add a Service Charge to.
     
  3. Click the three vertical dots > eye icon to View/Edit.
    Spoonfed - Order Module Order View.png
  4. Go to the Items tab.
     
  5. Click the dropdown for + Add Service Charge, and choose which charge to add.
    Spoonfed - + Add Charge - dropdown.png
  6. The charge(s) will then show up under Order Charges. 
    Spoonfed - Add a New Order - Order Charges.png
  7. The charge(s) will also be reflected in the Total.
    Spoonfed - Items tab with Total included.png
  8. Click the red X button to delete the charge, or the pencil icon to edit the charge if needed.
     
  9. When finished, click Save, then Confirm Order.